AWS Machine Learning

FEBRUARY 10, 2025

It provides critical insights on performance, risk exposures, and credit policy alignment, enabling informed commercial decisions without requiring in-depth analysis skills. Hendra Suryanto is the Chief Data Scientist at RDC with more than 20 years of experience in data science, big data, and business intelligence.

Chief Customer Officer 114

Chief Customer Officer Banking SaaS Engineering 114

CSM Magazine

JUNE 20, 2024

Big Data and Its Impact on Live Betting Big data is one form of technology that bookmakers have used for as long as it’s been available. Of course, technology has significantly improved the way that big data analysis is conducted, which has allowed the live betting niche to continue to grow and push forward.

Big data 52

Big data Technology Personalization Accountability 52

C3Centricity

MARCH 15, 2018

A 2015 Capgemini and EMC study called “Big & Fast Data: The rise of Insight-Driven Business” showed that: 56% of the 1,000 senior decision makers surveyed claim that their investment in big data over the next three years will exceed past investment in information management.

Big data 124

Big data Analytics Personalization Entertainment 124

C3Centricity

MAY 25, 2020

Technology is being blamed for disrupting businesses, but in most cases these companies have simply not adapted to this new data-rich world. If you're drowning in data, perhaps you have still not adapted to today's data-rich world. BigData #Analysis #Customer #CustomerUnderstanding Click To Tweet.

Technology 121

Technology Big data Analytics Personalization 121

Callminer

SEPTEMBER 14, 2020

For instance, a call center business analyst might recommend implementing an interaction analytics solution for a collections and accounts receivables management (ARM) firm to ensure that call center agents meet compliance requirements for debt collection. As your company grows, so does the need for staff and analysis of performance.

Call Center 182

Call Center Analytics First call resolution Metrics 182

AWS Machine Learning

MARCH 15, 2024

Healthcare organizations must navigate strict compliance regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, while implementing FL solutions. FedML Octopus is the industrial-grade platform of cross-silo FL for cross-organization and cross-account training.

Healthcare 141

Healthcare Big data Engineering Accountability 141

AWS Machine Learning

OCTOBER 29, 2024

A multi-account strategy is essential not only for improving governance but also for enhancing security and control over the resources that support your organization’s business. In this post, we dive into setting up observability in a multi-account environment with Amazon SageMaker.

Government 113

Government Metrics Accountability APIs 113

Talkdesk

MAY 19, 2015

Oxford defines “big data” as “extremely large data sets that may be analyzed computationally to reveal patterns, trends, and associations, especially relating to human behavior and interactions.” Big data is of special interest to businesses that wish to gauge their consumers’ preferences and ideas regarding customer service.

Big data 40

Big data Call Center call center software Customer Service 40

AWS Machine Learning

FEBRUARY 2, 2024

And finally, how well is our reference data covering the questions being asked? In this post, you’ll learn about some of the considerations for embedding vector analysis and detecting signals of embedding drift. The question and the reference data then go into the prompt for the LLM.

Big data 129

Big data Technology Management Engineering 129

AWS Machine Learning

OCTOBER 20, 2023

This framework addresses challenges by providing prescriptive guidance through a modular framework approach extending an AWS Control Tower multi-account AWS environment and the approach discussed in the post Setting up secure, well-governed machine learning environments on AWS.

Government 136

Government Engineering Accountability Enterprise 136

AWS Machine Learning

NOVEMBER 29, 2023

From the Import data page, select Snowflake from the list and choose Add connection. Enter your okta account id and choose Add connection. On successful authentication, you will be redirected to the data flow page. For example, you can get statistics and feature correlation analysis on the loan data using natural phrases.

Engineering 128

Engineering Big data Customer centricity Education 128

AWS Machine Learning

JUNE 3, 2024

Run a Data Quality and Insights report After you import the dataset, the SageMaker Data Wrangler data flow will open. You can run a Data Quality and Insights Report, which will perform an analysis of the data to determine potential issues to address during data preparation. Choose Create model.

Surveys 129

Surveys Metrics Analytics Engineering 129

AWS Machine Learning

OCTOBER 23, 2024

Whether your HR department needs a Q&A workflow for employee benefits, your legal team needs a contract redlining solution, or your analysts need a research report analysis engine, Agent Creator provides the tools and flexibility to build it all. He currently is working on Generative AI for data integration.

Enterprise 93

Enterprise APIs Engineering Government 93

AWS Machine Learning

MAY 10, 2023

Business analysts play a pivotal role in facilitating data-driven business decisions through activities such as the visualization of business metrics and the prediction of future events. Thereafter, we send the data to QuickSight for further analysis. Then they can create predictive dashboards with the data.

Accountability 102

Accountability Enterprise Big data Management 102

AWS Machine Learning

AUGUST 21, 2024

For example, when financial institutions use ML models to perform fraud detection analysis, they can use low-code and no-code solutions to enable rapid iteration of fraud detection models to improve efficiency and accuracy. However, ML governance plays a key role to make sure the data used in these models is accurate, secure, and reliable.

Government 125

Government Banking Engineering Enterprise 125

AWS Machine Learning

MARCH 8, 2023

With SageMaker, data scientists and developers can quickly and easily build and train ML models, and then directly deploy them into a production-ready hosted environment. Sagemaker provides an integrated Jupyter authoring notebook instance for easy access to your data sources for exploration and analysis, so you don’t have to manage servers.

Scripts 134

Scripts Accountability Enterprise Management 134

AWS Machine Learning

AUGUST 8, 2024

Prerequisites To implement the solution, you should have an AWS account , model access to your choice of FM on Amazon Bedrock, and familiarity with DynamoDB, Amazon RDS, and Amazon S3. After access is provided to a model, it is available for the users in the account. Access to Amazon Bedrock FMs isn’t granted by default.

Engineering 131

Engineering Accountability Feedback Construction 131

The Northridge Group

MARCH 21, 2022

Authored by Daniel Fenton , Director, Enterprise Accounts and Molly Clark , Senior Director, Operational Analytics. Northridge’s data-driven Root Cause Analysis process. It’s every Contact Center manager’s worst nightmare, the customer who repeatedly calls back because their issue has not been resolved to their satisfaction.

Wireless 127

Wireless Contact Center Average Handle Time Analytics 127

Totango

JANUARY 26, 2021

Read on to learn what churn is, how an attrition analysis can help you pinpoint why you’re losing customers, and what steps you can take to prevent customer churn. A churn analysis offers a tool designed precisely for this purpose. What Is a Customer Churn Analysis? How Do You Prevent Common Causes of Customer Churn?

Customer retention 94

Customer retention Sales Marketing Big data 94

AWS Machine Learning

AUGUST 2, 2024

The DITEX department engaged with the Safety, Sustainability & Energy Transition team for a preliminary analysis of their pain points and deemed it feasible to use generative AI techniques to speed up the resolution of compliance queries faster. However, we set an upper limit to avoid losing the semantic meaning of the chunk.

APIs 130

APIs Analytics Chatbots Engineering 130

Calabrio

NOVEMBER 25, 2020

Technology is continuously enabling convenient consumer options, such as account balance notifications for banking and same-day delivery and price-matching features for online shopping. Technology is also creating new opportunities for contact centers to not only better serve customers but also gain deep insights through Big Data.

Contact Center 122

Contact Center Self service Banking Analytics 122

AWS Machine Learning

DECEMBER 14, 2023

The result of the semantic segmentation prediction as well as the overflow detection are then stored in Amazon DynamoDB and Amazon S3 for downstream analysis. If you want to learn how to build a production-scale prototype of your use case, reach out to your AWS account team to discuss a prototyping engagement. Ion Kleopas is a Sr.

Engineering 121

Engineering Big data outsourcing Education 121

AWS Machine Learning

DECEMBER 7, 2023

SARIMA extends ARIMA by incorporating additional parameters to account for seasonality in the time series. These additional variables are considered in the model to improve forecasting accuracy by accounting for external influences beyond the historical values of the time series.

Management 132

Management Engineering Analytics Construction 132

AWS Machine Learning

AUGUST 21, 2023

In this post, we show how to use Lake Formation as a central data governance capability and Amazon EMR as a big data query engine to enable access for SageMaker Data Wrangler. Solution overview We demonstrate this solution with an end-to-end use case using a sample dataset, the TPC data model.

Engineering 98

Engineering Accountability Big data Sales 98

AWS Machine Learning

NOVEMBER 24, 2023

In contrast, the data science and analytics teams already using AWS directly for experimentation needed to also take care of building and operating their AWS infrastructure while ensuring compliance with BMW Group’s internal policies, local laws, and regulations. A data scientist team orders a new JuMa workspace in BMW’s Catalog.

Engineering 112

Engineering Analytics Self service Government 112

Lumoa

SEPTEMBER 30, 2022

According to Samsung, 77% of customers still seek in-person assistance when facing an unusual or complex account issue. . Improving Products and Services Through Big Data. Big data, which is the vast amount of information collected from different customer touchpoints, has already fueled the growth of the financial industry. .

Banking 88

Banking Customer Experience Big data Chatbots 88

AWS Machine Learning

JUNE 24, 2022

After the data scientists have proven that ML can solve the business problem and are familiarized with SageMaker experimentation, training, and deployment of models, the next step is to start productionizing the ML solution. In the same account, Amazon SageMaker Feature Store can be hosted, but we don’t cover it this post.

Enterprise 125

Enterprise Engineering Accountability APIs 125

AWS Machine Learning

JUNE 25, 2024

To replicate the dashboard in your AWS account, follow the contextual conversational assistant instructions to set up the prerequisite example prior to creating the dashboard using the steps below. Shelbee is a co-creator and instructor of the Practical Data Science specialization on Coursera.

Metrics 125

Metrics APIs Government Big data 125

AWS Machine Learning

SEPTEMBER 21, 2022

Thanks to the predictions generated by our model, we now want to make an analysis of a potential financial outcome to make data-driven business decisions about potential promotions for these clients and regions. and Account Length to Group by. Enter a title (for this post, we rename our dashboard Churn analysis ).

Metrics 98

Metrics Marketing Big data Banking 98

AWS Machine Learning

MARCH 22, 2023

An AWS account with permissions to create AWS Identity and Access Management (IAM) policies and roles. Access and permissions to configure IDP to register Data Wrangler application and set up the authorization server or API. You must configure the IdP to use ANY Role to use the default role associated with the Snowflake account.

APIs 98

APIs Engineering Analytics Scripts 98

NobelBiz

APRIL 30, 2024

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. With capabilities like sentiment analysis, AI can detect customer moods and adjust interactions accordingly, ensuring that the customer feels heard and understood throughout their journey.

Call Center 105

Call Center Chatbots Virtual Agent Contact Center 105

NobelBiz

APRIL 30, 2024

This evolution has been driven by advancements in machine learning, natural language processing, and big data analytics. With capabilities like sentiment analysis, AI can detect customer moods and adjust interactions accordingly, ensuring that the customer feels heard and understood throughout their journey.

Call Center 104

Call Center Chatbots Virtual Agent Contact Center 104

AWS Machine Learning

JUNE 17, 2024

Prerequisites To implement the solution provided in this post, you should have an AWS account , a SageMaker domain to access Amazon SageMaker Studio , and familiarity with SageMaker, Amazon S3, and PrestoDB. to set up PrestoDB on an Amazon Elastic Compute Cloud (Amazon EC2) instance in your account.

Scripts 125

Scripts Engineering Metrics Big data 125

TechSee

MARCH 7, 2019

Companies that measure and hold reps accountable for the overall outcome of an episode, considering the emotional impact on customers, the frequency of the issue and overall company costs, find that they earn the loyalty of both their customers and agents.

Gamification 104

Gamification Contact Center Agent Empowerment Self service 104

AWS Machine Learning

FEBRUARY 10, 2023

To make the correct coverage identification, a multitude of information over time must be accounted for, including the way defenders lined up before the snap and the adjustments to offensive player movement once the ball is snapped. and Big Data Bowl Kaggle Zoo solution ( Gordeev et al. ).

Construction 99

Construction Engineering Big data Coaching 99

Balto

JANUARY 14, 2025

But modern analytics goes beyond basic metricsit leverages technologies like call center data science, machine learning models, and big data to provide deeper insights. Predictive Analytics: Uses historical data to forecast future events like call volumes or customer churn. angry, confused).

Call Center 52

Call Center Analytics Average Handle Time Big data 52

AWS Machine Learning

MARCH 10, 2023

Data Wrangler enables you to access data from a wide variety of popular sources ( Amazon S3 , Amazon Athena , Amazon Redshift , Amazon EMR and Snowflake) and over 40 other third-party sources. Starting today, you can connect to Amazon EMR Hive as a big data query engine to bring in large datasets for ML. Click Import.

Engineering 102

Engineering Big data Enterprise Analytics 102