AWS Machine Learning

FEBRUARY 13, 2024

SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).

Accountability 128

Accountability Government Engineering Scripts 128

AWS Machine Learning

OCTOBER 8, 2024

Onboarding new customers in the banking industry is a crucial step in the customer journey, involving a series of activities designed to fulfill know your customer (KYC) requirements, conduct necessary verifications, and introduce them to the bank’s products or services. Using Anthropic’s Claude 3.5

Banking 116

Banking APIs Accountability Engineering 116

Talkdesk

OCTOBER 12, 2020

During this pandemic, clients are struggling to reach their banks when they need them the most, driving an almost 75% increase in call center volume. Many banks responded to urgent needs at the peak of the pandemic and are now in recovery mode. So how can these institutions avoid leaving customers on hold?

Banking 83

Banking Interactive Voice Response Self service CRM 83

AWS Machine Learning

MARCH 10, 2023

Online fraud has a widespread impact on businesses and requires an effective end-to-end strategy to detect and prevent new account fraud and account takeovers, and stop suspicious payment transactions. Example use cases for this could be payment processing or high-volume account creation.

APIs 140

APIs Banking Accountability Analytics 140

AWS Machine Learning

NOVEMBER 6, 2023

You can use the adapter for inference by passing the adapter identifier as an additional parameter to the Analyze Document Queries API request. Adapters can be created via the console or programmatically via the API. What is the account#? What is the account name/payer/drawer name? What is the bank name/drawee name?

APIs 127

APIs Best practices Banking Accountability 127

AWS Machine Learning

DECEMBER 29, 2022

The Analyze Lending feature in Amazon Textract is a managed API that helps you automate mortgage document processing to drive business efficiency, reduce costs, and scale quickly. The Signatures feature is available as part of the AnalyzeDocument API. AnalyzeExpense API adds new fields and OCR output.

APIs 117

APIs Banking Real estate Healthcare 117

AWS Machine Learning

MARCH 29, 2024

The integration of Amazon Lex with Talkdesk cloud contact center is inspired by WaFd Bank (WaFd)’s digital innovation journey to enhance customer experience. For example, the following figure shows screenshots of a chatbot transitioning a customer to a live agent chat (courtesy of WaFd Bank).

Cloud contact 120

Cloud contact Contact Center Chatbots APIs 120

AWS Machine Learning

MAY 15, 2024

The Amazon Bedrock API returns the output Q&A JSON file to the Lambda function. The ExamGenFn Lambda function saves the output file to the same S3 bucket under the prefix Questions-bank. The container image sends the REST API request to Amazon API Gateway (using the GET method). We use the default VPC for simplicity.

Education 141

Education APIs Engineering Banking 141

AWS Machine Learning

JULY 18, 2024

Small business proprietors tend to prioritize the operational aspects of their enterprises over administrative tasks, such as maintaining financial records and accounting. While hiring a professional accountant can provide valuable guidance and expertise, it can be cost-prohibitive for many small businesses.

Chatbots 133

Chatbots APIs Accountability Finance 133

CSM Magazine

JULY 13, 2022

When it comes to money, it’s responsible to make informed choices regarding who you do business with, especially in banking. Consumers deserve a bank that offers competitive rates, innovative financial products, and quality services. Unfortunately, the relationship between banks and consumers varies. Fee-Free Banking.

Banking 59

Banking Customer Service APIs Finance 59

AWS Machine Learning

APRIL 30, 2025

Second, integration tests verify the end-to-end flow of the REST API and the chatbots interaction with the large language model (LLM). Danske Bank , a leading Nordic bank, transitioned from a container-based on-premises setup to Amazon Elastic Container Service (Amazon ECS) with AWS Fargate.

Government 66

Government Engineering Enterprise APIs 66

AWS Machine Learning

AUGUST 15, 2024

Figure 1: QnABot Architecture Diagram The high-level process flow for the solution components deployed with the CloudFormation template is as follows: The admin deploys the solution into their AWS account, opens the Content Designer UI or Amazon Lex web client, and uses Amazon Cognito to authenticate.

Chatbots 126

Chatbots Banking APIs Enterprise 126

AWS Machine Learning

APRIL 11, 2024

For example, during the claims adjudication process, the accounts payable team receives the invoice, whereas the claims department manages the contract or policy documents. The Lambda function translates the image to an embedding by calling the Amazon Bedrock API. Categorizing documents is an important first step in IDP systems.

APIs 131

APIs Banking Enterprise Engineering 131

CSM Magazine

MAY 26, 2024

How Baas Enables Fintech Innovation Banking has gone beyond traditional offline buildings and has become a part of our everyday online routine. These changes are seen not only in large cities – even in remote areas people now have access to banking and financial services. Flexibility BaaS enables a modular approach to banking services.

Banking 52

Banking APIs Accountability Technology 52

AWS Machine Learning

FEBRUARY 19, 2025

AWS FSI customers, including NASDAQ, State Bank of India, and Bridgewater, have used FMs to reimagine their business operations and deliver improved outcomes. An ApplyGuardrail API call is made with the question and an FM response to the associated Amazon Bedrock guardrail. To learn more, visit Amazon Bedrock Guardrails.

APIs 81

APIs Banking Engineering Transportation 81

Revation Systems

NOVEMBER 28, 2017

While many customers are still most comfortable banking at their local brick-and-mortar branch location, we’d like to think it’s because they enjoy seeing their favorite teller and not because they’re afraid to try online banking. On the other hand, banking virtualization allows for a much more streamlined on-the-go process.

Banking 48

Banking APIs Education Best practices 48

Tenfold - Contact Center Blog

JUNE 22, 2018

They have no attachment to legacy systems that banks and finance companies have been holding onto for years, despite the wave of new technologies in business and communications. A 2017 report by Accenture indicated that 71% of financial services consumers are open to using “entirely computer-generated support for banking services.”

Finance 64

Finance Banking Technology Chatbots 64

AWS Machine Learning

JULY 10, 2024

You can use the Prompt Management and Flows features graphically on the Amazon Bedrock console or Amazon Bedrock Studio, or programmatically through the Amazon Bedrock SDK APIs. Alternatively, you can use the CreateFlow API for a programmatic creation of flows that help you automate processes and development pipelines.

Management 131

Management APIs Chatbots Best practices 131

AWS Machine Learning

JUNE 8, 2022

Amazon API Gateway. The Uneeq digital human interfaces with a simple REST API, configured with Lambda proxy integration that in turn interacts with a deployed Amazon Lex bot. Deploy the integration, which is a simple API Gateway REST API and Lambda function using AWS Serverless Application Model (AWS SAM). AWS Lambda.

APIs 100

APIs Telecommunications Chatbots Accountability 100

AWS Machine Learning

AUGUST 26, 2022

Although each mortgage application may be unique, we took into account some of the most common documents that are included in a mortgage application, such as the Unified Residential Loan Application (URLA-1003) form, 1099 forms, and mortgage note. For specialized documents such as ID documents, Amazon Textract provides the AnalyzeID API.

APIs 108

APIs Banking Accountability industry standards 108

AWS Machine Learning

JULY 3, 2024

Solution overview Knowledge Bases for Amazon Bedrock allows you to configure your RAG applications to query your knowledge base using the RetrieveAndGenerate API , generating responses from the retrieved information. If you want to follow along in your AWS account, download the file. Each medical record is a Word document.

APIs 132

APIs Banking Metrics Management 132

AWS Machine Learning

OCTOBER 31, 2023

Enterprise Resource Planning (ERP) systems are used by companies to manage several business functions such as accounting, sales or order management in one system. In particular, they are routinely used to store information related to customer accounts. n Question : {question}?

Healthcare 130

Healthcare APIs Engineering Accountability 130

AWS Machine Learning

NOVEMBER 1, 2023

This two pass solution was made possible by using the ContainsPiiEntities and DetectPiiEntities APIs. After the files are available in text format, Logikcull passes the input text along with the language model, which is English, through Amazon Comprehend by making the ContainsPiiEntities API call.

APIs 118

APIs Government Engineering Telecommunications 118

AWS Machine Learning

MAY 24, 2023

The following video highlights the dialogue-guided IDP system by processing an article authored by the Federal Reserve Board of Governors , discussing the collapse of Silicon Valley Bank in March 2023. A key advantage of local LLM deployment lies in its ability to enhance data security without submitting data outside to third-party APIs.

Banking 96

Banking APIs Engineering Accountability 96

Inbenta

AUGUST 10, 2021

allowing a user to create an account, upgrade or modify a booking, or order a product— chances are you’ll need to stack different bots to be able to process these complex requests. . Imagine a bank that is offering clients the possibility to open a new bank account from the comfort of their homes through a chatbot interface.

Chatbots 93

Chatbots Banking Accountability APIs 93

AWS Machine Learning

JULY 29, 2022

Create accountability on data providers from individual LoBs to share curated data assets that are discoverable, understandable, interoperable, and trustworthy. In this first post, we show the procedures of setting up a data mesh architecture with multiple AWS data producer and consumer accounts. Financial services use case.

Government 99

Government Banking Analytics Accountability 99

AWS Machine Learning

OCTOBER 6, 2022

The solution automatically extracts data and classifies documents (for example, driver’s license, paystub, W2 form, or bank statement), providing the required fields for the consumer verifications used to determine if the lender will grant the loan. Main advantages. Adine Deford is the VP of Marketing at Informed.IQ.

APIs 94

APIs Banking SaaS Engineering 94

AWS Machine Learning

OCTOBER 4, 2022

As indicated in the diagram, the S3 raw bucket contains non-redacted data, and the S3 redacted bucket contains redacted data after using the Amazon Comprehend DetectPiiEntities API within a Lambda function. Total cost for identifying log records with PII using ContainsPiiEntities API = $0.1 Costs involved. 50,000 units x $0.000002].

APIs 103

APIs Banking Analytics Accountability 103

AWS Machine Learning

NOVEMBER 8, 2022

Amazon Rekognition provides pre-trained facial recognition and analysis capabilities for identity verification to your online applications, such as banking, benefits, ecommerce, and much more. The Amazon Rekognition CompareFaces API. For this, we use the Amazon Rekognition CompareFaces API. The default value is NONE.

APIs 96

APIs Healthcare Banking Accountability 96

AWS Machine Learning

OCTOBER 29, 2024

A multi-account strategy is essential not only for improving governance but also for enhancing security and control over the resources that support your organization’s business. In this post, we dive into setting up observability in a multi-account environment with Amazon SageMaker.

Government 105

Government Metrics Accountability APIs 105

AWS Machine Learning

FEBRUARY 6, 2023

The benefits of Amazon Lex and Talkdesk CX Cloud are exemplified by WaFd Bank , a full-service commercial US bank in 200 locations and managing $20 billion in assets. The bank has invested in a digital transformation of its contact center to provide exceptional service to its clients.

Cloud contact 91

Cloud contact Self service Contact Center Virtual Agent 91

AWS Machine Learning

SEPTEMBER 12, 2023

Solution overview Scalable Capital’s ML infrastructure consists of two AWS accounts: one as an environment for the development stage and the other one for the production stage. The function then relays the classification back to CRM through the API Gateway public endpoint.

Management 126

Management APIs CRM Metrics 126

SmartAction

FEBRUARY 20, 2024

As we venture further into the digital age, Artificial Intelligence (AI) and voice automation are becoming key players in enhancing customer experiences and streamlining banking operations. Let’s explore the pivotal role of automation in financial services, focusing on its impact on customer service and the future of banking.

Banking 76

Banking Self service Virtual Agent APIs 76

AWS Machine Learning

FEBRUARY 6, 2024

The workflow includes the following steps: A QnABot administrator can configure the questions using the Content Designer UI delivered by Amazon API Gateway and Amazon Simple Storage Service (Amazon S3). The Content Designer Lambda function saves the input in OpenSearch Service in a question’s bank index. Choose Create function.

Chatbots 132

Chatbots APIs Self service Banking 132

AWS Machine Learning

AUGUST 15, 2022

For the purposes of this post, we consider a set of sample documents such as bank statements, invoices, and store receipts. Amazon Comprehend also detects PII like addresses, bank account numbers, and phone numbers in text documents in real time and asynchronous batch jobs. label = [name for name in names if(name in document)].

APIs 94

APIs Banking Finance Analytics 94

AWS Machine Learning

MARCH 19, 2024

The user can use the Amazon Recognition DetectText API to extract text data from these images. Prerequisites To follow along with this post, you should meet the following prerequisites: You need an AWS account with an AWS Identity and Access Management (IAM) role with admin permissions to manage resources created as part of the solution.

Construction 136

Construction Scripts APIs Enterprise 136

AWS Machine Learning

AUGUST 1, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 123

APIs Banking Engineering Construction 123