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Record a Call in Ruby with Vonage Voice API WebSockets

Nexmo

The Vonage Voice API WebSockets feature recently left Beta status and became generally available. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard.

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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

APIs 119
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Integrate dynamic web content in your generative AI application using a web search API and Amazon Bedrock Agents

AWS Machine Learning

Amazon Bedrock agents use LLMs to break down tasks, interact dynamically with users, run actions through API calls, and augment knowledge using Amazon Bedrock Knowledge Bases. In this post, we demonstrate how to use Amazon Bedrock Agents with a web search API to integrate dynamic web content in your generative AI application.

APIs 99
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Audit Phone Calls with Event Sourcing in.NET

Nexmo

Luckily for us, Vonage has a fantastic API for tracking phone calls ! We’ll use the Vonage API and build a.NET Core application that stores and displays this information by using event sourcing. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Prerequisites. and Superuser.

APIs 139
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The Essential Guide to WFM – Key Features to Look For

CCNG

Forecasting Core Features The Ability to Consume Historical Data Whether it’s from a copy/paste of a spreadsheet or an API connection, your WFM platform must have the ability to consume historical data. Scheduling Core Features Matching Schedules to Forecasted Volume The common definition of WFM is “right people, right place, right time”.

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The Definitive 2021 Guide to Customer Effort Score

Nicereply

It’s also possible to use the Nicereply API to build an entirely customized survey flow. CES is a somewhat unique metric because, to get the most out of it, both the distribution of scores and the average need to take to account. There are definitely Customer Effort Score detractors out there. Distribution, not just averages.

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Getting started with cross-region inference in Amazon Bedrock

AWS Machine Learning

Moreover, this capability prioritizes the connected Amazon Bedrock API source/primary region when possible, helping to minimize latency and improve responsiveness. Compatibility with existing Amazon Bedrock API No additional routing or data transfer cost and you pay the same price per token for models as in your source/primary region.

APIs 138