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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

APIs 121
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Use the ApplyGuardrail API with long-context inputs and streaming outputs in Amazon Bedrock

AWS Machine Learning

The new ApplyGuardrail API enables you to assess any text using your preconfigured guardrails in Amazon Bedrock, without invoking the FMs. In this post, we demonstrate how to use the ApplyGuardrail API with long-context inputs and streaming outputs. For example, you can now use the API with models hosted on Amazon SageMaker.

APIs 117
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Integrate dynamic web content in your generative AI application using a web search API and Amazon Bedrock Agents

AWS Machine Learning

Amazon Bedrock agents use LLMs to break down tasks, interact dynamically with users, run actions through API calls, and augment knowledge using Amazon Bedrock Knowledge Bases. In this post, we demonstrate how to use Amazon Bedrock Agents with a web search API to integrate dynamic web content in your generative AI application.

APIs 102
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Audit Phone Calls with Event Sourcing in.NET

Nexmo

Events are everywhere! The software development world has realized the benefits of modeling our business processes and application logic as a log of events. When we speak to subject matter experts, we naturally use events to describe business scenarios. Luckily for us, Vonage has a fantastic API for tracking phone calls !

APIs 139
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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint. Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. The following figure illustrates the high-level design of the solution.

APIs 118
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Record a Call in Ruby with Vonage Voice API WebSockets

Nexmo

The Vonage Voice API WebSockets feature recently left Beta status and became generally available. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard.

APIs 125
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Prevent account takeover at login with the new Account Takeover Insights model in Amazon Fraud Detector

AWS Machine Learning

So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4 Overview of solution.