AWS Machine Learning

JANUARY 28, 2025

Rigorous testing allows us to understand an LLMs capabilities, limitations, and potential biases, and provide actionable feedback to identify and mitigate risk. It functions as a standalone HTTP server that provides various REST API endpoints for monitoring, recording, and visualizing experiment runs.

Management 104

Management APIs Engineering Metrics 104

AWS Machine Learning

NOVEMBER 21, 2024

As generative AI models advance in creating multimedia content, the difference between good and great output often lies in the details that only human feedback can capture. Amazon SageMaker Ground Truth enables RLHF by allowing teams to integrate detailed human feedback directly into model training.

APIs 95

APIs Feedback Telecommunications Management 95

AWS Machine Learning

NOVEMBER 21, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 110

APIs Call Center Engineering Personalization 110

AWS Machine Learning

MARCH 4, 2024

Alida helps the world’s biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation. Open-ended survey questions allow responders to provide context and unanticipated feedback. Programmatically using the Amazon Bedrock API and SDKs.

Feedback 128

Feedback APIs Engineering Surveys 128

AWS Machine Learning

JUNE 30, 2022

In this post, we will continue to build on top of the previous solution to demonstrate how to build a private API Gateway via Amazon API Gateway as a proxy interface to generate and access Amazon SageMaker presigned URLs. The user invokes createStudioPresignedUrl API on API Gateway along with a token in the header.

APIs 97

APIs Enterprise Big data Accountability 97

AWS Machine Learning

FEBRUARY 21, 2025

Solution overview Our solution implements a verified semantic cache using the Amazon Bedrock Knowledge Bases Retrieve API to reduce hallucinations in LLM responses while simultaneously improving latency and reducing costs. The function checks the semantic cache (Amazon Bedrock Knowledge Bases) using the Retrieve API.

Engineering 119

Engineering APIs Analytics Enterprise 119

AWS Machine Learning

JANUARY 24, 2025

The workflow steps are as follows: The user submits an Amazon Bedrock fine-tuning job within their AWS account, using IAM for resource access. The fine-tuning job initiates a training job in the model deployment accounts. Provide your account, bucket name, and VPC settings. Choose Create policy.

Best practices 112

Best practices Accountability industry standards Metrics 112

AWS Machine Learning

FEBRUARY 12, 2025

Amazon Bedrock , a fully managed service offering high-performing foundation models from leading AI companies through a single API, has recently introduced two significant evaluation capabilities: LLM-as-a-judge under Amazon Bedrock Model Evaluation and RAG evaluation for Amazon Bedrock Knowledge Bases.

Metrics 93

Metrics Engineering APIs Benchmark 93

AWS Machine Learning

OCTOBER 5, 2022

So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4 Overview of solution.

Accountability 91

Accountability APIs Metrics Engineering 91

AWS Machine Learning

MARCH 3, 2025

You can review the Mistral published benchmarks Prerequisites To try out Pixtral 12B in Amazon Bedrock Marketplace, you will need the following prerequisites: An AWS account that will contain all your AWS resources. You can find detailed usage instructions, including sample API calls and code snippets for integration.

Benchmark 88

Benchmark APIs Enterprise Construction 88

AWS Machine Learning

JUNE 25, 2024

Extracting valuable insights from customer feedback presents several significant challenges. Scalability becomes an issue as the amount of feedback grows, hindering the ability to respond promptly and address customer concerns. Large language models (LLMs) have transformed the way we engage with and process natural language.

Feedback 124

Feedback Engineering Enterprise Technical Support 124

CCNG

JUNE 7, 2023

Handling Basic Inquiries : Chat GPT can assist with basic inquiries such as order status, account information, shipping details, or product specifications. Continuous Improvement : Chat GPT can learn from interactions and customer feedback, enabling it to continuously improve its responses over time.

Contact Center 195

Contact Center CCNG APIs Scripts 195

AWS Machine Learning

NOVEMBER 22, 2024

Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications. Although a single API call can address simple use cases, more complex ones may necessitate the use of multiple calls and integrations with other services.

APIs 89

APIs Technology Management Enterprise 89

AWS Machine Learning

MARCH 6, 2025

Amazon Bedrock is a fully managed service that offers a choice of high-performing Foundation Models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Metrics 84

Metrics Enterprise APIs Engineering 84

AWS Machine Learning

OCTOBER 30, 2023

It allows developers to build and scale generative AI applications using FMs through an API, without managing infrastructure. Customers are building innovative generative AI applications using Amazon Bedrock APIs using their own proprietary data.

APIs 141

APIs Big data Accountability Enterprise 141

AWS Machine Learning

JANUARY 29, 2025

Large organizations often have many business units with multiple lines of business (LOBs), with a central governing entity, and typically use AWS Organizations with an Amazon Web Services (AWS) multi-account strategy. LOBs have autonomy over their AI workflows, models, and data within their respective AWS accounts.

Enterprise 87

Enterprise Government Accountability Finance 87

AWS Machine Learning

MARCH 27, 2025

Later, if they saw the employee making mistakes, they might try to simplify the problem and provide constructive feedback by giving examples of what not to do, and why. Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API. client = boto3.client("bedrock-runtime",

Education 91

Education Engineering APIs Enterprise 91

AWS Machine Learning

FEBRUARY 24, 2025

This includes virtual assistants where users expect immediate feedback and near real-time interactions. Prerequisites To try Mistral-Small-24B-Instruct-2501 in SageMaker JumpStart, you need the following prerequisites: An AWS account that will contain all your AWS resources.

APIs 83

APIs Enterprise Benchmark Feedback 83

AWS Machine Learning

FEBRUARY 7, 2025

Slack already provides applications for workstations and phones, message threads for complex queries, emoji reactions for feedback, and file sharing capabilities. The implementation uses Slacks event subscription API to process incoming messages and Slacks Web API to send responses. The following screenshot shows an example.

Entertainment 77

Entertainment APIs Technology Feedback 77

ProProfs Blog

JUNE 26, 2020

Account Administrator. Account Administrator, also known as Admin, manages and configures the customer support software like live chat or help desk for its team members. Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. Agent/User.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

AWS Machine Learning

MAY 15, 2024

Students can take personalized quizzes and get immediate feedback on their performance. The Amazon Bedrock API returns the output Q&A JSON file to the Lambda function. The container image sends the REST API request to Amazon API Gateway (using the GET method). The JSON file is returned to API Gateway.

Education 138

Education APIs Engineering Banking 138

AWS Machine Learning

DECEMBER 29, 2022

Amazon Textract continuously improves the service based on your feedback. The Analyze Lending feature in Amazon Textract is a managed API that helps you automate mortgage document processing to drive business efficiency, reduce costs, and scale quickly. The Signatures feature is available as part of the AnalyzeDocument API.

APIs 114

APIs Banking Real estate Healthcare 114

AWS Machine Learning

SEPTEMBER 28, 2023

A Generative AI Gateway can help large enterprises control, standardize, and govern FM consumption from services such as Amazon Bedrock , Amazon SageMaker JumpStart , third-party model providers (such as Anthropic and their APIs), and other model providers outside of the AWS ecosystem. What is a Generative AI Gateway?

APIs 118

APIs Government Enterprise Engineering 118

AWS Machine Learning

NOVEMBER 2, 2023

When students provide answers, the solution provides real-time assessments and offers personalized feedback and guidance for students to improve their answers. Amazon Bedrock is a fully managed service that makes foundation models from leading AI startups and Amazon available via easy-to-use API interfaces.

APIs 128

APIs Education Transportation Accountability 128

AWS Machine Learning

AUGUST 26, 2024

Our field organization includes customer-facing teams (account managers, solutions architects, specialists) and internal support functions (sales operations). Personalized content will be generated at every step, and collaboration within account teams will be seamless with a complete, up-to-date view of the customer.

Sales 125

Sales Accountability Feedback Metrics 125

AWS Machine Learning

JULY 29, 2024

Prerequisites The following are the prerequisites necessary to deploy the solution: An AWS account with an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for the application. Choose API permissions under Manage in the navigation pane. Choose Register.

APIs 110

APIs Accountability Best practices Engineering 110

AWS Machine Learning

MAY 15, 2024

The workflow allowed the Amazon Ads team to experiment with different foundation models and configurations through blind A/B testing to ensure that feedback to the generated images is unbiased. Regarding the inference, customers using Amazon Ads now have a new API to receive these generated images.

Advertising 129

Advertising APIs Engineering Benchmark 129

AWS Machine Learning

JUNE 12, 2024

The customized UI allows you to implement special features like handling feedback, using company brand colors and templates, and using a custom login. Amazon Q uses the chat_sync API to carry out the conversation. Prerequisites For this walkthrough, you should have the following prerequisites: An AWS account set up.

APIs 134

APIs Enterprise Accountability Feedback 134

AWS Machine Learning

JULY 10, 2024

You can use the Prompt Management and Flows features graphically on the Amazon Bedrock console or Amazon Bedrock Studio, or programmatically through the Amazon Bedrock SDK APIs. Alternatively, you can use the CreateFlow API for a programmatic creation of flows that help you automate processes and development pipelines.

Management 128

Management APIs Chatbots Best practices 128

AWS Machine Learning

AUGUST 7, 2024

We then retrieve answers using standard RAG and a two-stage RAG, which involves a reranking API. Retrieve answers using the knowledge base retrieve API Evaluate the response using the RAGAS Retrieve answers again by running a two-stage RAG, using the knowledge base retrieve API and then applying reranking on the context.

APIs 132

APIs Chatbots Metrics Education 132

CSM Magazine

DECEMBER 27, 2023

Automated API testing stands as a cornerstone in the modern software development cycle, ensuring that applications perform consistently and accurately across diverse systems and technologies. Continuous learning and adaptation are essential, as the landscape of API technology is ever-evolving.

APIs 52

APIs Benchmark Best practices Technology 52

AWS Machine Learning

NOVEMBER 1, 2023

This two pass solution was made possible by using the ContainsPiiEntities and DetectPiiEntities APIs. After the files are available in text format, Logikcull passes the input text along with the language model, which is English, through Amazon Comprehend by making the ContainsPiiEntities API call.

APIs 114

APIs Government Engineering Telecommunications 114

CSM Magazine

NOVEMBER 4, 2024

Multilingual Digital Experiences Self service experiences should be enabled at the product information, mobile apps, online accounts, checkout flows, tracking, notifications and other touch points in the languages ​​customers prefer. Customer feedback channels also provide insight. Continuous IT cooperation is vital. Reduced Risk.

Customer Experience 52

Customer Experience APIs Advertising Marketing 52

VirtualPBX

FEBRUARY 16, 2021

This exciting development is currently being tested within VirtualPBX group meetings, and we’re seeing a lot of positive feedback from our meeting participants. With every call you make or receive, digital information passes through some part of the VirtualPBX API. The API lets use handle call information and pass it to your devices.

voip 98

voip APIs CRM Accountability 98

AWS Machine Learning

JULY 3, 2024

This is accomplished through an automated revision functionality, which allows the user to interact and send instructions and comments directly to the LLM via an interactive feedback loop. In step 3, the frontend sends the HTTPS request via the WebSocket API and API gateway and triggers the first Amazon Lambda function.

Healthcare 128

Healthcare APIs Finance Feedback 128

AWS Machine Learning

JANUARY 24, 2024

Building proofs of concept is relatively straightforward because cutting-edge foundation models are available from specialized providers through a simple API call. Cohere language models in Amazon Bedrock The Cohere Platform brings language models with state-of-the-art performance to enterprises and developers through a simple API call.

Enterprise 143

Enterprise APIs Advertising Technology 143

Nicereply

JUNE 1, 2021

The customer feedback gathered via Nicereply is immediately shared with the team via email so they can follow up with the customer when necessary. Argeweb created a test account with the top 5 SaaS suppliers and began testing their capabilities. The main factors Argeweb focused on were price , API access , and also GDPR compliance. “We

APIs 99

APIs SaaS Surveys Feedback 99