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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

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Amazon Bedrock launches Session Management APIs for generative AI applications (Preview)

AWS Machine Learning

Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Building generative AI applications requires more than model API calls.

APIs 99
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Enable Amazon Bedrock cross-Region inference in multi-account environments

AWS Machine Learning

In this post, we explore how to modify your Regional access controls to specifically allow Amazon Bedrock cross-Region inference while maintaining broader Regional restrictions for other AWS services. The customers AWS accounts that are allowed to use Amazon Bedrock are under an Organizational Unit (OU) called Sandbox.

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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

This solution showcases how to bridge the gap between Google Workspace and AWS services, offering a practical approach to enhancing employee efficiency through conversational AI. The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint.

APIs 123
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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

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Transcribe, translate, and summarize live streams in your browser with AWS AI and generative AI services

AWS Machine Learning

The solution also uses Amazon Cognito user pools and identity pools for managing authentication and authorization of users, Amazon API Gateway REST APIs, AWS Lambda functions, and an Amazon Simple Storage Service (Amazon S3) bucket. The summary is stored inside an S3 bucket, which can be emptied using the extension’s Clean Up feature.

APIs 130
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Considerations for addressing the core dimensions of responsible AI for Amazon Bedrock applications

AWS Machine Learning

In this post, we introduce the core dimensions of responsible AI and explore considerations and strategies on how to address these dimensions for Amazon Bedrock applications. When using the RetrieveAndGenerate API, the output includes the generated response, the source attribution, and the retrieved text chunks.

APIs 110