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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

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Amazon Bedrock launches Session Management APIs for generative AI applications (Preview)

AWS Machine Learning

Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Building generative AI applications requires more than model API calls.

APIs 119
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Enable Amazon Bedrock cross-Region inference in multi-account environments

AWS Machine Learning

In this post, we explore how to modify your Regional access controls to specifically allow Amazon Bedrock cross-Region inference while maintaining broader Regional restrictions for other AWS services. The customers AWS accounts that are allowed to use Amazon Bedrock are under an Organizational Unit (OU) called Sandbox.

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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

This solution showcases how to bridge the gap between Google Workspace and AWS services, offering a practical approach to enhancing employee efficiency through conversational AI. The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint.

APIs 122
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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

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Discover insights from Gmail using the Gmail connector for Amazon Q Business

AWS Machine Learning

After you set up the connector, you can create one or multiple data sources within Amazon Q Business and configure them to start indexing emails from your Gmail account. The connector supports authentication using a Google service account. We describe the process of creating an account later in this post.

APIs 118
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Centralize model governance with SageMaker Model Registry Resource Access Manager sharing

AWS Machine Learning

We recently announced the general availability of cross-account sharing of Amazon SageMaker Model Registry using AWS Resource Access Manager (AWS RAM) , making it easier to securely share and discover machine learning (ML) models across your AWS accounts. Mitigation strategies : Implementing measures to minimize or eliminate risks.