Remove Accountability Remove APIs Remove Knowledge Base
article thumbnail

Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

APIs 123
article thumbnail

Reducing hallucinations in LLM agents with a verified semantic cache using Amazon Bedrock Knowledge Bases

AWS Machine Learning

Solution overview Our solution implements a verified semantic cache using the Amazon Bedrock Knowledge Bases Retrieve API to reduce hallucinations in LLM responses while simultaneously improving latency and reducing costs. The function checks the semantic cache (Amazon Bedrock Knowledge Bases) using the Retrieve API.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Evaluating RAG applications with Amazon Bedrock knowledge base evaluation

AWS Machine Learning

Amazon Bedrock has recently launched two new capabilities to address these evaluation challenges: LLM-as-a-judge (LLMaaJ) under Amazon Bedrock Evaluations and a brand new RAG evaluation tool for Amazon Bedrock Knowledge Bases.

Metrics 88
article thumbnail

Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint. Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. The following figure illustrates the high-level design of the solution.

APIs 119
article thumbnail

Amazon Q Business simplifies integration of enterprise knowledge bases at scale

AWS Machine Learning

In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledge bases at scale. Step Functions orchestrates AWS services like AWS Lambda and organization APIs like DataStore to ingest, process, and store data securely.

article thumbnail

How AWS Sales uses generative AI to streamline account planning

AWS Machine Learning

These documents are internally called account plans (APs). In 2024, this activity took an account manager (AM) up to 40 hours per customer. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant. Its a game-changer for serving my full portfolio of accounts.

article thumbnail

Introducing guardrails in Knowledge Bases for Amazon Bedrock

AWS Machine Learning

Knowledge Bases for Amazon Bedrock is a fully managed capability that helps you securely connect foundation models (FMs) in Amazon Bedrock to your company data using Retrieval Augmented Generation (RAG). In the following sections, we demonstrate how to create a knowledge base with guardrails.

APIs 125