AWS Machine Learning

OCTOBER 31, 2024

The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint. Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. The following figure illustrates the high-level design of the solution.

APIs 121

APIs Scripts Accountability Construction 121

AWS Machine Learning

NOVEMBER 14, 2024

For a multi-account environment, you can track costs at an AWS account level to associate expenses. A combination of an AWS account and tags provides the best results. For multiple accounts, assign mandatory tags to each one, identifying its purpose and the owner responsible.

Government 107

Government Best practices Accountability APIs 107

AWS Machine Learning

AUGUST 30, 2022

With personalized content more likely to drive customer engagement, businesses continuously seek to provide tailored content based on their customer’s profile and behavior. Orchestrating the Amazon Personalize batch inference jobs using AWS Step Functions. We walk through the end-to-end solution without a single line of code.

Personalization 98

Personalization APIs Wait times Accountability 98

AWS Machine Learning

AUGUST 15, 2022

Today, we are excited to announce Promotions feature in Amazon Personalize that allows you to explicitly recommend specific items to your users based on rules that align with your business goals. You can use promotions in domain dataset groups and custom dataset groups ( User-Personalization and Similar-Items recipes).

Personalization 97

Personalization APIs Entertainment Marketing 97

Nexmo

NOVEMBER 14, 2019

These articles show you how to get started with Nexmo APIs like SMS, Voice and Verify, so feel free to refer back to them as you go, or in case you’d like to add another functionality. A Nexmo account — create one for free if you haven’t already. Go to your dashboard to find your API key and secret and make a note of them.

APIs 89

APIs Accountability Call flow Personalization 89

AWS Machine Learning

JUNE 29, 2023

In this post, we show how to use the user’s current device type as context to enhance the effectiveness of your Amazon Personalize -based recommendations. Although this post shows how Amazon Personalize can be used for a video on demand (VOD) use case, it’s worth noting that Amazon Personalize can be used across multiple industries.

Personalization 94

Personalization APIs Enterprise Engineering 94

AWS Machine Learning

MARCH 30, 2023

Amazon Personalize is excited to announce the new Trending-Now recipe to help you recommend items gaining popularity at the fastest pace among your users. Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users.

Personalization 98

Personalization APIs Accountability Engineering 98

CCNG

JUNE 7, 2023

Handling Basic Inquiries : Chat GPT can assist with basic inquiries such as order status, account information, shipping details, or product specifications. Personalized Recommendations : Based on customer preferences and purchase history, Chat GPT can provide personalized product or service recommendations.

Contact Center 195

Contact Center CCNG APIs Scripts 195

AWS Machine Learning

NOVEMBER 7, 2024

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

Enterprise 112

Enterprise APIs Government Accountability 112

AWS Machine Learning

NOVEMBER 26, 2023

Amazon Personalize is excited to announce the new Next Best Action ( aws-next-best-action ) recipe to help you determine the best actions to suggest to your individual users that will enable you to increase brand loyalty and conversion. All your data is encrypted to be private and secure.

Personalization 113

Personalization Engineering APIs Consulting 113

AWS Machine Learning

SEPTEMBER 12, 2024

Generative AI technology, such as conversational AI assistants, can potentially solve this problem by allowing members to ask questions in their own words and receive accurate, personalized responses. After a successful authentication, a REST API hosted on API Gateway is invoked.

Healthcare 126

Healthcare APIs Accountability Enterprise 126

AWS Machine Learning

MAY 15, 2024

Students can take personalized quizzes and get immediate feedback on their performance. The Amazon Bedrock API returns the output Q&A JSON file to the Lambda function. The container image sends the REST API request to Amazon API Gateway (using the GET method). The JSON file is returned to API Gateway.

Education 142

Education APIs Engineering Banking 142

AWS Machine Learning

NOVEMBER 6, 2023

You can use the adapter for inference by passing the adapter identifier as an additional parameter to the Analyze Document Queries API request. personal or cashier’s checks), financial institution and country (e.g., Adapters can be created via the console or programmatically via the API. What is the account#?

APIs 126

APIs Best practices Banking Accountability 126

Nexmo

JULY 21, 2020

Today I’ll show you how to build your own with the Vonage Voice and Messages APIs, complete with a simple dashboard to download call recordings and log incoming messages. A Vonage API account – take note of your API Key & Secret on the dashboard. Vonage API Account. Prerequisites.

APIs 116

APIs Accountability Personalization 116

AWS Machine Learning

NOVEMBER 2, 2023

Generative AI and natural language programming (NLP) models have great potential to enhance teaching and learning by generating personalized learning content and providing engaging learning experiences for students. Amazon Bedrock speeds up the development of generative AI solutions by exposing the foundation models through API interfaces.

APIs 129

APIs Education Transportation Accountability 129

AWS Machine Learning

MARCH 1, 2024

Personalized search – Web-scale search over heterogeneous content benefits from a hybrid approach. Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results.

APIs 137

APIs Finance Chatbots Enterprise 137

AWS Machine Learning

AUGUST 22, 2024

AWS recommends using AWS Identity Center if you have a large number of users in order to achieve a seamless user access management experience for multiple Amazon Q Business applications across many AWS accounts in AWS Organizations. This SAML or OIDC IAM identity provider is required for you to create an Amazon Q Business application.

Enterprise 127

Enterprise APIs Accountability Management 127

AWS Machine Learning

DECEMBER 18, 2024

Prerequisites Before proceeding, make sure that you have the necessary AWS account permissions and services enabled, along with access to a ServiceNow environment with the required privileges for configuration. AWS Have an AWS account with administrative access. For more information, see Setting up for Amazon Q Business. Choose Next.

APIs 97

APIs Enterprise Accountability Government 97

AWS Machine Learning

OCTOBER 11, 2024

These agentic workflows decompose the natural language query-based tasks into multiple actionable steps with iterative feedback loops and self-reflection to produce the final result using tools and APIs. Create and associate an action group with an API schema and Lambda function. Provide a clear and concise agent instruction.

APIs 136

APIs Chatbots Accountability Feedback 136

AWS Machine Learning

APRIL 23, 2024

With Knowledge Bases for Amazon Bedrock, you can quickly build applications using Retrieval Augmented Generation (RAG) for use cases like question answering, contextual chatbots, and personalized search. It calls the CreateDataSource and DeleteDataSource APIs.

APIs 125

APIs Enterprise Scripts Accountability 125

AWS Machine Learning

AUGUST 22, 2024

After you configure your identity source, you can look up users or groups to grant them single sign-on access to AWS accounts, applications, or both. This is where you create your users and groups, and assign their level of access to your AWS accounts and applications. For Confluence Cloud, the _user_id is the account ID of the user.

APIs 116

APIs Enterprise Accountability Management 116

Solvvy

JUNE 17, 2021

Personalization and automation seem to be diametrically opposed. Consumers expect a personalized experience, but they also expect immediacy and accurate responses that can only be achieved with automation. When it comes to automated, personalized support, reading subscription service Scribd knocks it out of the park.

Personalization 71

Personalization Customer Experience Chatbots Upselling 71

ProProfs Blog

JUNE 26, 2020

Account Administrator. Account Administrator, also known as Admin, manages and configures the customer support software like live chat or help desk for its team members. Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. Agent/User.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

AWS Machine Learning

FEBRUARY 19, 2024

For example, a chatbot could suggest products that match a shopper’s preferences and past purchases, explain details in language adapted to the user’s level of expertise, or provide account support by accessing the customer’s specific records. It also supports source attribution and short-term memory needed for RAG applications. Choose Next.

Chatbots 133

Chatbots APIs Engineering Enterprise 133

AWS Machine Learning

NOVEMBER 1, 2023

Today, personally identifiable information (PII) is everywhere. PII is sensitive in nature and includes various types of personal data, such as name, contact information, identification numbers, financial information, medical information, biometric data, date of birth, and so on.

APIs 119

APIs Government Engineering Telecommunications 119

AWS Machine Learning

APRIL 18, 2024

It’s straightforward to deploy in your AWS account. Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. Everything you need is provided as open source in our GitHub repo.

APIs 137

APIs Accountability Analytics Entertainment 137

AWS Machine Learning

NOVEMBER 10, 2023

This includes handling customers’ personally identifiable information (PII) data properly. Unsafe prompts can explicitly or implicitly express malicious intent, such as requesting personal or private information and generating offensive, discriminatory, or illegal content.

APIs 126

APIs Chatbots Analytics Personalization 126

AWS Machine Learning

SEPTEMBER 28, 2023

A Generative AI Gateway can help large enterprises control, standardize, and govern FM consumption from services such as Amazon Bedrock , Amazon SageMaker JumpStart , third-party model providers (such as Anthropic and their APIs), and other model providers outside of the AWS ecosystem. What is a Generative AI Gateway?

APIs 118

APIs Government Enterprise Engineering 118

AWS Machine Learning

NOVEMBER 1, 2024

Index Google Drive documents using the Amazon Q Google Drive connector The Amazon Q Google Drive connector can index Google Drive documents hosted in a Google Workspace account. The connector can’t index documents stored on Google Drive in a personal Google Gmail account. authentication. Using OAuth 2.0

Enterprise 116

Enterprise APIs Accountability Management 116

AWS Machine Learning

JANUARY 24, 2025

These steps might involve both the use of an LLM and external data sources and APIs. Agent plugin controller This component is responsible for the API integration to external data sources and APIs. The LLM agent is an orchestrator of a set of steps that might be necessary to complete the desired request.

APIs 114

APIs Scripts Best practices Management 114

AWS Machine Learning

JULY 29, 2024

In this post, we show how native integrations between Salesforce and Amazon Web Services (AWS) enable you to Bring Your Own Large Language Models (BYO LLMs) from your AWS account to power generative artificial intelligence (AI) applications in Salesforce. For this post, we use the Anthropic Claude 3 Sonnet model.

APIs 121

APIs Accountability CRM Engineering 121

AWS Machine Learning

FEBRUARY 8, 2024

At the forefront of this evolution sits Amazon Bedrock , a fully managed service that makes high-performing foundation models (FMs) from Amazon and other leading AI companies available through an API. System integration – Agents make API calls to integrated company systems to run specific actions.

APIs 139

APIs Scripts Enterprise Management 139

AWS Machine Learning

NOVEMBER 15, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 110

APIs Government Best practices Metrics 110

TechSee

JUNE 9, 2022

One of the greatest challenges of providing digital service is the lack of personalization and contextualization. A majority (77%) of consumers are willing to provide more information if they will receive a more personalized, faster and value driven experience. Download this brochure to learn more about TechSee Visual Journeys.

Customer Experience 145

Customer Experience Self service Interactive Voice Response Technical Support 145

AWS Machine Learning

DECEMBER 11, 2024

Weve seen our sales teams use this capability to do things like consolidate meeting notes from multiple team members, analyze business reports, and develop account strategies. Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI.

Sales 108

Sales Accountability APIs CRM 108

AWS Machine Learning

SEPTEMBER 8, 2023

Amazon Rekognition makes it easy to add image analysis capability to your applications without any machine learning (ML) expertise and comes with various APIs to fulfil use cases such as object detection, content moderation, face detection and analysis, and text and celebrity recognition, which we use in this example.

APIs 123

APIs Scripts Entertainment Personalization 123

AWS Machine Learning

JULY 3, 2024

Solution overview Knowledge Bases for Amazon Bedrock allows you to configure your RAG applications to query your knowledge base using the RetrieveAndGenerate API , generating responses from the retrieved information. If you want to follow along in your AWS account, download the file. Each medical record is a Word document.

APIs 132

APIs Banking Metrics Management 132