AWS Machine Learning

NOVEMBER 21, 2024

Add team members using their email addresses—they will receive instructions to set up their accounts. Programmatic setup Alternatively, you can create your labeling job programmatically using the CreateLabelingJob API. Prior to AWS, he worked in SaaS , Fintech and Telecommunications industry in services leadership role.

APIs 98

APIs Feedback Telecommunications Management 98

AWS Machine Learning

APRIL 10, 2025

Fine-tune an Amazon Nova model using the Amazon Bedrock API In this section, we provide detailed walkthroughs on fine-tuning and hosting customized Amazon Nova models using Amazon Bedrock. We first provided a detailed walkthrough on how to fine-tune, host, and conduct inference with customized Amazon Nova through the Amazon Bedrock API.

APIs 120

APIs Metrics Best practices Construction 120

ChurnZero

OCTOBER 30, 2020

Top SaaS CEOs Talk Compensation, Automation, and Investors. No one knows what the future holds (as 2020 has made abundantly clear) but that didn’t stop us from asking top SaaS CEOs what’s next for Customer Success. Will the Customer Success and Sales roles converge, especially for large enterprise accounts?”. “To

SaaS 93

SaaS Chief Customer Officer Sales Metrics 93

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

SaaS 98

SaaS Metrics Surveys Enterprise 98

Call Design

NOVEMBER 4, 2021

Most systems now have a web application and APIs that will allow some, if not all, required data to be collected and aggregated via a webservice. A webservice can minimise this risk by allowing an additional business layer that can handle multiple users and accounts and limit access to only what the webservice requires. Maintenance.

industry standards 148

industry standards APIs SaaS Accountability 148

AWS Machine Learning

MARCH 3, 2025

They enable applications requiring very low latency or local data processing using familiar APIs and tool sets. Prerequisites To run this demo, complete the following prerequisites: Create an AWS account , if you dont already have one. Enable the Local Zones in Los Angeles and Honolulu in the parent Region US West (Oregon).

APIs 78

APIs Benchmark Metrics Healthcare 78

AWS Machine Learning

AUGUST 22, 2024

There are two Confluence offerings : Cloud – This is offered as a software as a service (SaaS) product. After you configure your identity source, you can look up users or groups to grant them single sign-on access to AWS accounts, applications, or both. For Confluence Cloud, the _user_id is the account ID of the user.

APIs 113

APIs Enterprise Accountability Management 113

aircall

APRIL 16, 2021

SaaS software, also known as cloud-based software, has now gone mainstream, making it easy for teams to leverage all the software programs they need to work collaboratively, wherever they are. Let’s look specifically at how SaaS software can help sync your sales and support teams so they work together in perfect harmony.

SaaS 62

SaaS Sales Coaching APIs 62

Nicereply

JUNE 1, 2021

“As I have a history of working with SaaS companies, making an informed choice for one of the many SaaS solutions out there has been part of my job for a long time. Argeweb created a test account with the top 5 SaaS suppliers and began testing their capabilities.

APIs 99

APIs SaaS Surveys Feedback 99

Babelforce

JULY 1, 2021

Luckily there is an easy way to make this happen: API integration. What is an API? An API (Application Programming Interface) is a kind of universal translator for software. So the API sits between them and translates. Ok – so what’s “API integration”? API integration helps them to understand one another. .

APIs 52

APIs Call Center CRM Contact Center 52

AWS Machine Learning

FEBRUARY 1, 2024

The data sources may be PDF documents on a file system, data from a software as a service (SaaS) system like a CRM tool, or data from an existing wiki or knowledge base. The level of parallelism you can achieve may be limited by the source system, so you need to account for throttling and use backoff techniques.

Best practices 136

Best practices Engineering SaaS Accountability 136

CSM Magazine

FEBRUARY 19, 2025

Whether youre a retail business, SaaS provider, or e-commerce company, selecting the right tools is critical to providing a seamless multilingual support experience for your customers. Check for features such as: API or native integration with your help desk or CRM. The answer lies in multilingual customer service software.

Customer Service 52

Customer Service CRM APIs SaaS 52

AWS Machine Learning

OCTOBER 2, 2024

It’s a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like Anthropic, Cohere, Meta, Mistral AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Government 126

Government APIs Enterprise Best practices 126

AWS Machine Learning

OCTOBER 6, 2022

To classify and extract information needed to validate information in accordance with a set of configurable funding rules, Informed uses a series of proprietary rules and heuristics, text-based neural networks, and image-based deep neural networks, including Amazon Textract OCR via the DetectDocumentText API and other statistical models.

APIs 94

APIs Banking SaaS Engineering 94

AWS Machine Learning

MAY 1, 2024

Prerequisites First-time users need an AWS account and AWS Identity and Access Management (IAM) role with SageMaker, Amazon Bedrock, and Amazon Simple Storage Service (Amazon S3) access. Use the model You can access your fine-tuned LLM through the Amazon Bedrock console, API, CLI, or SDKs. import boto3 import json bedrock = boto3.client(service_name='bedrock-runtime')

APIs 131

APIs SaaS Accountability Education 131

CustomerSuccessBox

APRIL 19, 2021

Further, the focus here will be to capture both user and account usage. Users are always seen as a persona belonging to a specific account. Treating each user individually and ignoring the associated persona and account can only take you so far. You want to capture usage of all features that deliver value. Consumption Metric .

Customer retention 52

Customer retention SaaS Metrics APIs 52

AWS Machine Learning

MARCH 4, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Feedback 132

Feedback APIs Engineering Surveys 132

AWS Machine Learning

MARCH 19, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models from leading AI companies and Amazon via a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI. We prepare a dataset from SAA-C01 and SAA-C03 sample exam questions.

APIs 132

APIs Benchmark SaaS Engineering 132

ChurnZero

DECEMBER 29, 2020

A relic from bygone days of old-school Account Management, QBRs are a classic, but not timeless, practice; one that feels perfunctory and misplaced in today’s always-connected, data-enriched landscape. The SaaS Debate: Who Owns the Renewal and Upsell? Rethinking the Quarterly Business Review (QBR). Customer Success vs. Sales.

SaaS 98

SaaS Chief Customer Officer Upselling Metrics 98

AWS Machine Learning

MAY 23, 2023

There are two Confluence offerings : Cloud – This is offered as a software as a service (SaaS) product. We’re excited to announce that you can now use the new Amazon Kendra connector V2 for Confluence to search information stored in your Confluence account both on the cloud and your data center. Run a sample query to test the solution.

APIs 108

APIs Accountability Enterprise Personalization 108

AWS Machine Learning

MARCH 1, 2023

Flywheel creates a data lake (in Amazon S3) in your account where all the training and test data for all versions of the model are managed and stored. Setting up the environment You can interact with Amazon Comprehend via the AWS Management Console , AWS Command Line Interface (AWS CLI) , or Amazon Comprehend API.

APIs 92

APIs Metrics Accountability Scripts 92

Cincom

FEBRUARY 14, 2025

Align subscription-based or usage-based pricing models with long-term revenue strategies for SaaS or service-driven businesses. Use APIs and middleware to bridge gaps between CPQ and existing enterprise systems, ensuring smooth data flow. Implement event-driven architecture where updates in CRM (e.g.,

Best practices 40

Best practices Sales CRM Finance 40

Amity

SEPTEMBER 25, 2017

I started early on in a blue-collar, manufacturing background doing account management and account services. I then lived in Mexico for a year and did some account management there, which I continued to do when I returned to Michigan. Ultimately, SaaS products should be designed to support themselves.

B2C 0

B2C SaaS B2B Accountability 0

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. These two options cover a majority of near-real-time medical imaging inference pipeline use cases.

Healthcare 121

Healthcare APIs Enterprise Engineering 121

AWS Machine Learning

MAY 10, 2024

Prerequisites First-time users need an AWS account and AWS Identity and Access Management (IAM) role with SageMaker and Amazon Simple Storage Service (Amazon S3) access. Enrich your existing software as a service (SaaS), software platforms, web portals, or mobile apps with your fine-tuned LLM using the API or SDKs.

APIs 126

APIs Metrics SaaS Accountability 126

AWS Machine Learning

JUNE 4, 2024

Terraform is an IaC tool that allows you to manage AWS resources, software as a service (SaaS) resources, datasets, and more, using declarative configuration. Prerequisites This solution requires the following prerequisites: An AWS account. If you don’t have an account, you can sign up for one. Virginia) and US West (Oregon).

Scripts 131

Scripts Accountability Engineering Best practices 131

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. It shows that any acorn can turn out to be a larger account as it started from an acorn. Best Practices: It has its NRR retained at $2B ARR.

SaaS 52

SaaS Best practices Enterprise Customer retention 52

AWS Machine Learning

FEBRUARY 19, 2024

With this architecture, a software as a service (SaaS) business can break the linearly increasing cost of hosting multiple models and achieve reuse of infrastructure consistent with the multi-tenancy model applied elsewhere in the application stack. Scaling – Model servers are designed to handle concurrent requests from multiple clients.

APIs 125

APIs Engineering Scripts Metrics 125

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if youre measuring what really matters. The Q&A portion of the webinar further explored commonly misused metrics, benchmarks, and measurement practices in Customer Success and SaaS. They got lucky.

SaaS 52

SaaS Metrics Surveys Enterprise 52

NobelBiz

MAY 25, 2023

Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP. The documentation should also include examples and use cases that demonstrate how the API can be used in real-world scenarios.

call center software 98

call center software Call Center APIs Contact Center 98

Interaction Metrics

APRIL 17, 2025

While we are not a software (Saas) company like Qualtrics, were the best alternative in that we already license Qualtrics and other software. It supports SMS/MMS and offline collection, with exportable reports (XLS, CSV, PDF) and HRIS integration via API. It offers account tracking and a high support rating on G2 (9.6

Surveys 48

Surveys Enterprise B2B Analytics 48

AWS Machine Learning

NOVEMBER 22, 2023

Join Shaown Nandi, AWS Director of Technology for Industries and Strategic Accounts, and industry leaders to hear how generative AI is accelerating content creation and helping organizations reimagine customer experiences. Additionally, SaaS providers need scalable and cost-effective ways to serve hundreds of models to their customers.

Engineering 136

Engineering Best practices APIs Government 136

ProProfs Blog

NOVEMBER 15, 2021

The Qualaroo nudge is very intuitive and can be used anywhere from SaaS products and websites to mobile apps. Despite the fact that you downgrade your account, all your data will still be secured provided that it does not exceed the storage limit on free accounts. Exceptional Features Include: Easy form sharing options .

Surveys 148

Surveys Analytics Enterprise Feedback 148

AWS Machine Learning

FEBRUARY 22, 2023

Boomi is an enterprise-level software as a service (SaaS) independent software vendor (ISV) that creates developer enablement tooling for software engineers. These tools integrate via API into Boomi’s core service offering. Boomi has an active relationship with their AWS account team.

Engineering 94

Engineering Accountability APIs Government 94

AWS Machine Learning

JUNE 25, 2024

To replicate the dashboard in your AWS account, follow the contextual conversational assistant instructions to set up the prerequisite example prior to creating the dashboard using the steps below. With some of the best FMs available at their fingertips within Amazon Bedrock, customers are experimenting and innovating faster than ever before.

Metrics 121

Metrics APIs Government Big data 121

JivoChat

AUGUST 7, 2023

From a sole email marketing platform, this software-as-a-service (SaaS) business now offers a complete customer relationship management (CRM) suite. Enter your account, click on “create a subscription form”, then design it the way you want. Creating a sign-up form with Brevo is very simple.

APIs 75

APIs Sales CRM Analytics 75

AWS Machine Learning

MARCH 28, 2024

medium instance to demonstrate deploying LLMs via SageMaker JumpStart, which can be accessed through a SageMaker-generated API endpoint. Before you get started with the solution, create an AWS account. This identity is called the AWS account root user. We use an ml.t3.medium

Telecommunications 135

Telecommunications Transportation Healthcare Accountability 135