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In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.
These documents are internally called account plans (APs). In 2024, this activity took an account manager (AM) up to 40 hours per customer. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant.
Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Building generative AI applications requires more than model API calls.
Many businesses want to integrate these cutting-edge AI capabilities with their existing collaboration tools, such as Google Chat, to enhance productivity and decision-making processes. The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint.
We demonstrate how generative AI along with external tool use offers a more flexible and adaptable solution to this challenge. The solution uses the FMs tool use capabilities, accessed through the Amazon Bedrock Converse API. For more details on how tool use works, refer to The complete tool use workflow.
It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.
Gmail for business is part of Google Workspace , which provides a set of productivity and collaboration tools like Google Drive , Gmail , and Google Calendar. This tool aims to make employees work smarter, move faster, and drive more significant impact by providing immediate and relevant information and streamlining tasks.
By harnessing the latest advancements in generative AI, we empower employees to unlock new levels of efficiency and creativity within the tools they already use every day. Note that these APIs use objects as namespaces, alleviating the need for explicit imports. Sonnet).
This integration brings Anthropics visual perception capabilities as a managed tool within Amazon Bedrock Agents, providing you with a secure, traceable, and managed way to implement computer use automation in your workflows. Add the Amazon Bedrock Agents supported computer use action groups to your agent using CreateAgentActionGroup API.
SageMaker Unified Studio setup SageMaker Unified Studio is a browser-based web application where you can use all your data and tools for analytics and AI. Building a generative AI application SageMaker Unified Studio offers tools to discover and build with generative AI. To get started, you need to build a project.
The solution also uses Amazon Cognito user pools and identity pools for managing authentication and authorization of users, Amazon API Gateway REST APIs, AWS Lambda functions, and an Amazon Simple Storage Service (Amazon S3) bucket. To launch the solution in a different Region, change the aws_region parameter accordingly.
Prerequisites Before proceeding, make sure that you have the necessary AWS account permissions and services enabled, along with access to a ServiceNow environment with the required privileges for configuration. AWS Have an AWS account with administrative access. For more information, see Setting up for Amazon Q Business. Choose Next.
At AWS, we help our customers transform responsible AI from theory into practice—by giving them the tools, guidance, and resources to get started with purpose-built services and features, such as Amazon Bedrock Guardrails. These dimensions make up the foundation for developing and deploying AI applications in a responsible and safe manner.
Personalized outbound communication can be a powerful tool to increase user engagement and conversion. You can get started without any prior machine learning (ML) experience, and Amazon Personalize allows you to use APIs to build sophisticated personalization capabilities. In this example, we use Anthropics Claude 3.7
Intricate workflows that require dynamic and complex API orchestration can often be complex to manage. In this post, we explore how chaining domain-specific agents using Amazon Bedrock Agents can transform a system of complex API interactions into streamlined, adaptive workflows, empowering your business to operate with agility and precision.
Amazon Bedrock Flows offers an intuitive visual builder and a set of APIs to seamlessly link foundation models (FMs), Amazon Bedrock features, and AWS services to build and automate user-defined generative AI workflows at scale. Test the flow Youre now ready to test the flow through the Amazon Bedrock console or API.
Weve seen our sales teams use this capability to do things like consolidate meeting notes from multiple team members, analyze business reports, and develop account strategies. Amazon Q Business provides a number of out-of-the-box connectors to popular data sources like relational databases, content management systems, and collaboration tools.
This approach, which we call intelligent metadata filtering, uses tool use (also known as function calling ) to dynamically extract metadata filters from natural language queries. Function calling allows LLMs to interact with external tools or functions, enhancing their ability to process and respond to complex queries.
Enabling Global Resiliency for an Amazon Lex bot is straightforward using the AWS Management Console , AWS Command Line Interface (AWS CLI), or APIs. If this option isn’t visible, the Global Resiliency feature may not be enabled for your account. To better understand the solution, refer to the following architecture diagram.
For more information about the SageMaker AI API, refer to the SageMaker AI API Reference. 8B-Instruct to DeepSeek-R1-Distill-Llama-8B, but the new model version has different API expectations. In this use case, you have configured a CloudWatch alarm to monitor for 4xx errors, which would indicate API compatibility issues.
MLflow , a popular open-source tool, helps data scientists organize, track, and analyze ML and generative AI experiments, making it easier to reproduce and compare results. SageMaker is a comprehensive, fully managed ML service designed to provide data scientists and ML engineers with the tools they need to handle the entire ML workflow.
Evaluations are also a fundamental tool during application development to validate the quality of prompt templates. It functions as a standalone HTTP server that provides various REST API endpoints for monitoring, recording, and visualizing experiment runs. This allows you to keep track of your ML experiments.
For more information, see Redacting PII entities with asynchronous jobs (API). The query is then forwarded using a REST API call to an Amazon API Gateway endpoint along with the access tokens in the header. The user query is sent using an API call along with the authentication token through Amazon API Gateway.
Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.
This blog post delves into how these innovative tools synergize to elevate the performance of your AI applications, ensuring they not only meet but exceed the exacting standards of enterprise-level deployments. Lets dive in and discover how these powerful tools can help you build more effective and reliable AI-powered solutions.
Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications. Although a single API call can address simple use cases, more complex ones may necessitate the use of multiple calls and integrations with other services.
Amazon Bedrock agents use LLMs to break down tasks, interact dynamically with users, run actions through API calls, and augment knowledge using Amazon Bedrock Knowledge Bases. In this post, we demonstrate how to use Amazon Bedrock Agents with a web search API to integrate dynamic web content in your generative AI application.
Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.
Cropwise AI harnesses the power of generative AI using AWS to enhance Syngenta’s seed selection tools and streamline the decision-making process for farmers and sales representatives. The tool also streamlines data navigation, allowing users to efficiently explore and compare Syngenta’s extensive seed catalogue.
This strategy equipped us to align each task with the most suitable foundation model (FM) and tools. Its equipped with the appropriate FM for the task and the necessary tools to perform actions and access knowledge. ToolsTools extend agent capabilities beyond the FM.
Agent Creator is a no-code visual tool that empowers business users and application developers to create sophisticated large language model (LLM) powered applications and agents without programming expertise. The robust capabilities and unified API of Amazon Bedrock make it an ideal foundation for developing enterprise-grade AI applications.
SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).
Solution overview Our solution implements a verified semantic cache using the Amazon Bedrock Knowledge Bases Retrieve API to reduce hallucinations in LLM responses while simultaneously improving latency and reducing costs. The function checks the semantic cache (Amazon Bedrock Knowledge Bases) using the Retrieve API.
Integration with the AWS Well-Architected Tool pre-populates workload information and initial assessment responses. Integration with the AWS Well-Architected Tool Creates a Well-Architected workload milestone for the assessment and prepopulates answers for WAFR questions based on generative AI-based assessment.
Besides the common AI functionalities like text and image generation, it allows them to interact with internal data, tools, and workflows through natural language queries. The implementation uses Slacks event subscription API to process incoming messages and Slacks Web API to send responses.
Amazon Bedrock , a fully managed service offering high-performing foundation models from leading AI companies through a single API, has recently introduced two significant evaluation capabilities: LLM-as-a-judge under Amazon Bedrock Model Evaluation and RAG evaluation for Amazon Bedrock Knowledge Bases.
After achieving the desired accuracy, you can use this ground truth data in an ML pipeline with automated machine learning (AutoML) tools such as AutoGluon to train a model and inference the support cases. Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API.
Whether you’re just starting your journey or well on your way, leave this talk with the knowledge and tools to unlock the transformative power of AI for customer interactions, the agent experience, and more. Then, explore how Volkswagen used these tools to streamline a job role mapping project, saving thousands of hours.
We took all of that feedback from customers, and today we are excited to announce Amazon Bedrock , a new service that makes FMs from AI21 Labs, Anthropic, Stability AI, and Amazon accessible via an API. Alexa is a great example with millions of requests coming in every minute, which accounts for 40% of all compute costs.
Enhancing AWS Support Engineering efficiency The AWS Support Engineering team faced the daunting task of manually sifting through numerous tools, internal sources, and AWS public documentation to find solutions for customer inquiries. For example, the Datastore API might require certain input like date periods to query data.
Fine-tune an Amazon Nova model using the Amazon Bedrock API In this section, we provide detailed walkthroughs on fine-tuning and hosting customized Amazon Nova models using Amazon Bedrock. We first provided a detailed walkthrough on how to fine-tune, host, and conduct inference with customized Amazon Nova through the Amazon Bedrock API.
Prerequisites To try Mistral-Small-24B-Instruct-2501 in SageMaker JumpStart, you need the following prerequisites: An AWS account that will contain all your AWS resources. At the time of writing this post, you can use the InvokeModel API to invoke the model. It doesnt support Converse APIs or other Amazon Bedrock tooling.
Traditional annotation tools, with basic playback and marking capabilities, often fall short in capturing these nuanced details. Through custom human annotation workflows , organizations can equip annotators with tools for high-precision segmentation. On the SageMaker console, choose Labeling workforces.
Challenges with traditional onboarding The traditional onboarding process for banks faces challenges in the current digital landscape because many institutions don’t have fully automated account-opening systems. This constraint impacts the flexibility for customers to initiate account opening at their preferred time.
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