Quality Contact Solutions

DECEMBER 23, 2021

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Quality Contact Solutions

MARCH 11, 2021

Our focus centers around offering telemarketing services that help increase sales and support customers all across the U.S. Our telemarketing services include: Event/Brand Awareness: Offering products and services is great; however, it doesn’t do you any good to have a fantastic product if no one knows about it.

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Quality Contact Solutions

MAY 13, 2021

Business needed to go on, and outbound telemarketing services for the healthcare industry helped facilitate just that…. Sales organizations that work with the healthcare industry can benefit from outbound telemarketing services in several ways. Here are some ways the healthcare industry is using outbound telemarketing : 1.

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Quality Contact Solutions

APRIL 15, 2021

Teaching the different skills required for outbound and inbound telemarketing training is more important than ever before. As different as the job descriptions for inbound and outbound telemarketing are, the training required to perform these jobs is just as diverse. The one size fits all or blanket training approach doesn’t work.

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Telemarketing Scripts Sales Accountability 98

Quality Contact Solutions

MAY 25, 2021

Telemarketing has outlived a wide variety of marketing strategies. However, launching a successful telemarketing lead generation campaign takes time and planning. What goals are you looking to accomplish by outsourcing Telemarketing Lead Generation? How do you define success of Telemarketing Lead Generation?

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Quality Contact Solutions

DECEMBER 31, 1969

Many companies use telemarketing to set appointments. Regardless of the industry, the keys to telemarketing appointment setting success remain the same. The telemarketing appointment setting team must have a good understanding of your core products and services. In telemarketing appointment setting, attitude is 80% of the job.

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Quality Contact Solutions

DECEMBER 31, 1969

It’s A-L-I-V-E (queue creepy music), outbound telemarketing is A-L-I-V-E (end creepy music)! Outbound telemarketing is an untapped resource that should be used more. When a salesperson is tasked with hunting their own leads, qualifying, closing, account management, marketing, etc., Slicing and dicing outbound telemarketing.

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Quality Contact Solutions

FEBRUARY 23, 2023

Business needed to go on, and outbound telemarketing services for the health care industry helped facilitate just that…keeping business moving forward. Sales organizations that work with the health care industry can benefit from outbound telemarketing services in several ways. How to Select a Telemarketing Services Company 4.

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Quality Contact Solutions

DECEMBER 24, 2020

Telemarketing services can help those businesses experiencing a multitude of different challenges. Keep reading to learn the reasons to use telemarketing services. Our clients share the challenges they face and, ultimately, why they chose to work with Quality Contact Solutions as their telemarketing services partner.

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Quality Contact Solutions

FEBRUARY 26, 2021

A SOC 2 audit report provides detailed information and assurance about a service organization’s security, availability, processing integrity, confidentiality and/or privacy controls, based on their compliance with the AICPA’s (American Institute of Certified Public Accountants) TSC (Trust Services Criteria).

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Telemarketing B2C outsourcing Benchmark 52

Quality Contact Solutions

JULY 19, 2018

The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At QCS, every call center and telemarketing program we conduct for our clients has a direct tie to growing or maintaining revenues on behalf of our clients. By Angela Garfinkel, President.

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Quality Contact Solutions

DECEMBER 31, 1969

Fairly regularly we are asked details around members of our team being telemarketing compliance certified and what that means. Telemarketing is no different. Are you running a telemarketing campaign right now or looking to start one? If you didn’t already know, there are many telemarketing laws and regulations to abide by.

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Telemarketing Wireless Government Consulting 40

Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing plays a vital role in the success and growth of companies. While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay.

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Quality Contact Solutions

DECEMBER 31, 1969

There are several reasons why a bank should use telemarketing companies to conduct its outbound telemarketing campaigns rather than internally. Telemarketing companies can augment the process of finding new business to help support your growth initiatives. Partnerships with telemarketing companies.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing services can help those businesses experiencing a multitude of different challenges. Our clients share the challenges they face and, ultimately, why they chose to work with Quality Contact Solutions as their telemarketing services partner. Every salesperson dreams of landing the next big account. Prospecting.

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Quality Contact Solutions

JULY 26, 2022

Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice.

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CrazyCall

JANUARY 21, 2019

One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Is inside sales just a different word for telemarketing?

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Telemarketing Sales Scripts CRM 87

Quality Contact Solutions

SEPTEMBER 22, 2022

Read: How to Grow Your Business With a B2B Lead Generation Service. There are several popular social media platforms to choose from, but usually, it makes the most sense to be active on multiple accounts. Also, don’t forget to encourage your other team members to follow your accounts and like and share content.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing hours. The telemarketing hours should be an agreed-upon number of hours that the call center will invoice you for in a given period. An experienced call center should be able to accurately forecast the number of telemarketing hours that will be necessary to penetrate your list or achieve your goals.

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Quality Contact Solutions

AUGUST 20, 2021

Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, today announced that it is now officially SOC 2 Type 1 and HIPAA certified. AURORA, Nebraska (August 17, 2021) ?Quality Having a respected third party confirm the strength of our systems validates our efforts.”?.

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Quality Contact Solutions

DECEMBER 31, 1969

Julie is an outsourced telemarketing and call center operations expert. Julie came to QCS with 20 years of call center industry experience, including 17 years in Account Management and Client Services. Other Articles You Might Find Interesting: How to Write an Outbound Telemarketing Script. Angela Garfinkel, President.

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Quality Contact Solutions

DECEMBER 31, 0001

Business to Business (B2B). With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros. Our B2B telemarketing agents are dedicated to your program. Inbound telemarketing can be a high-value sales channel for your organization if appropriately managed.

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Quality Contact Solutions

DECEMBER 31, 1969

Business to Business (B2B). With the average tenure of our sales agents of nearly eight years, our frontlines are seasoned B2B telemarketing pros. Our B2B telemarketing agents are dedicated to your program. Inbound telemarketing can be a high-value sales channel for your organization if appropriately managed.

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Quality Contact Solutions

MARCH 19, 2019

Darla Jorgenson is the Accounting and Human Resource Manager at Quality Contact Solutions. Darla is self-motivated and diligent, while always eager to stay up to date with the constantly shifting human resources and accounting landscape. Other Articles You Might Find Interesting: B2B Telemarketing Services Spotlight Marcia Jenkins.

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Quality Contact Solutions

NOVEMBER 12, 2021

If you want to create a company that people love and continue to do business with, you need to develop a culture of care and accountability for your customers. Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. Request Price Quote.

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Telemarketing outsourcing Feedback Sales 105

Dialer 360

DECEMBER 14, 2018

Telemarketing is common among marketing companies to connect with the potential customer. Historically, telemarketing consisted of companies making a telephone. With new technology, telemarketing has expanded to include video conferencing call as well. Telemarketing is often to try to sell a product or service.

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Quality Contact Solutions

DECEMBER 20, 2021

.” The SOC 2 Type 2 certification is an independent audit assessing internal controls involving security, availability, and confidentiality of the data processed on behalf of customers, as defined by the American Institute of Certified Public Accountants (AICPA)? QCS offers many contact center and telemarketing?services

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Quality Contact Solutions

SEPTEMBER 18, 2019

B2B telemarketing services spotlight Marcia Jenkins. Stay Up to Date on Telemarketing Services News from QCS. Nathan Teahon is the Vice President at Quality Contact Solutions, a leading outsourced telemarketing services organization. Nathan is a true, born and bred telemarketer. Subscribe Now.

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Quality Contact Solutions

DECEMBER 31, 1969

By Nathan Teahon, Strategic Account Director. However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. Quality Contact Solutions is dedicated to being your go-to t elemarketing services company for high-quality B2B and B2C contacts. Call Us Today To Learn More.

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Call Center Telemarketing Bilingual agents outsourcing 40

JustCall

FEBRUARY 17, 2022

A B2B business or SaaS company sales team would benefit from using an Autodialer. If your business has an essentially limitless lead list to dial from (like many telemarketing companies), then a predictive dialer is right for you. Low call abandonment rates. Which teams benefit the most from Auto Dialer? Predictive Dialer.

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Quality Contact Solutions

OCTOBER 7, 2021

An inventive might help you identify which accounts are price sensitive so you can position your message to them in the future to keep their business. Post articles on those social media accounts you have and are actively working so well. Then, of course, there are B2B products and services that require human interaction.

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Quality Contact Solutions

DECEMBER 31, 1969

Do you have accounts that are not being called but should be? B2B lead generation gets leads in the funnel for your sales team quickly. is responsible for translating client visions into telemarketing reality. Does your sales team hate prospecting? Do you need help generating leads for your internal sales team? Lead Generation.

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Quality Contact Solutions

DECEMBER 28, 2022

Effective Account Management Account management is about retaining your customers’ business and helping them grow with your products and services. 10 Ways to Use an Outbound Telemarketing Partner Keep Retention at the Forefront Thinking about how to retain customers is not always on the mind of business owners.

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Quality Contact Solutions

JANUARY 27, 2022

This is one of the more common techniques to increase the overall value of an account. These accounts already have the main product or service, and the cross-sell is an add-on item that will increase the total amount of the account. Let’s talk about cross-selling. How a Partner Can Help You Increase Sales.

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Calltools

MARCH 17, 2021

The right telemarketing tools can set up your call center for success. They must stay compliant with HIPAA (Healthcare Insurance Portability and Accountability Act) or face serious federal penalties. Small Business B2B. B2B company agents get and keep business by the impression they make on the client. Healthcare.

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Calltools

MARCH 20, 2019

The telemarketing industry and contact centers fall under the purview of the FTC. The 3 Percent Rule The TCPA creates an ever-changing landscape where telemarketing and call center industries operate. Agents get information on previous calls to the number, sales records or other account information.

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Quality Contact Solutions

DECEMBER 31, 1969

Now that you have followed the 6 key steps to Successfully Outsource your Inhouse Customer Care it is your outsourcers responsibility to manage your account. Throughout her career, Kelli has worked on both inbound and outbound B2B and B2C programs. You will want to establish the right management team to be the outsourcers main contact.

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