AWS Machine Learning

AUGUST 21, 2024

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. By using the solution, clinicians don’t need to spend additional hours documenting patient encounters. This blog post focuses on the Amazon Transcribe LMA solution for the healthcare domain.

Healthcare 112

Healthcare Consulting Consulting APIs 112

AWS Machine Learning

OCTOBER 21, 2024

In Part 1 of this series, we explored best practices for creating accurate and reliable agents using Amazon Bedrock Agents. The first step to achieve comprehensive logging is to enable Amazon Bedrock model invocation logging to capture prompts and responses securely in your account.

Best practices 91

Best practices APIs Entertainment Construction 91

VirtualPBX

FEBRUARY 17, 2022

It documents what services the provider will bring to the table and sets the service standards the provider is obligated to meet. Do you see why the journey to service level agreement best practices is needed? And how does one build service level agreement best practices? ” Feeling Like An SLA Expert?

Best practices 98

Best practices Service level Wait times Metrics 98

AWS Machine Learning

JANUARY 8, 2024

AWS customers in healthcare, financial services, the public sector, and other industries store billions of documents as images or PDFs in Amazon Simple Storage Service (Amazon S3). In this post, we focus on processing a large collection of documents into raw text files and storing them in Amazon S3.

Scripts 108

Scripts Construction APIs Healthcare 108

AWS Machine Learning

SEPTEMBER 20, 2024

When using your data source, you might want better visibility into the document processing lifecycle during data source sync jobs. They could include knowing the status of each document you attempted to crawl and index, as well as being able to troubleshoot why certain documents were not returned with the expected answers.

APIs 87

APIs Engineering Enterprise Best practices 87

AWS Machine Learning

MAY 1, 2024

We developed the Document Translation app, which uses Amazon Translate , to address these issues. The Document Translation app uses Amazon Translate for performing translations. Amazon Translate provides high-quality document translations for contextual, accurate, and fluent translations. 1 – Translating a document.

APIs 123

APIs Construction Best practices Technology 123

AWS Machine Learning

SEPTEMBER 8, 2023

For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. What if there was a way to process documents intelligently and make them searchable in with high accuracy?

Construction 128

Construction Metrics Best practices APIs 128

AWS Machine Learning

MARCH 14, 2024

RAG and agents are methods to connect these generative AI-powered applications to enterprise datasets, empowering them to give responses that account for organizational information and enable running actions based on requests. The retrieved information provides useful context and ideas. This specializes the model for that particular task.

Best practices 129

Best practices Engineering Chatbots Enterprise 129

AWS Machine Learning

MARCH 6, 2023

In this post, we dive into tips and best practices for successful LLM training on Amazon SageMaker Training. The post covers all the phases of an LLM training workload and describes associated infrastructure features and best practices. Some of the best practices in this post refer specifically to ml.p4d.24xlarge

Best practices 99

Best practices APIs Transportation Scripts 99

Callminer

APRIL 23, 2019

The primary reason this number may not be included is that both the account number and the CV2 are required for would-be criminals to use a stolen card. Expert PCI Compliance Tips & Best Practices. Below, we’ve rounded up 17 tips and best practices for PCI compliance from industry and regulatory experts.

Best practices 159

Best practices Call Center Banking Contact Center 159

Global Response

MARCH 26, 2024

LET’S CONNECT Tip #2: Ensure comprehensive SLA documentation. Bonus KPI : Employee turnover rate : Although not directly related to service output, monitoring the BPO vendor’s employee turnover provides insights into the stability and morale of the team working on your account. Invest in developing skills for all employees.

Best practices 62

Best practices Management outsourcing Business Process Outsourcing 62

Totango

JUNE 24, 2022

SaaS technology and supporting apps should be used to implement a data-driven approach to customer success, automate best practices, monitor results, and manage performance. To achieve performance goals, best practices should be defined and automated for each customer journey stage. Here are five keys to doing it right.

Best practices 106

Best practices SaaS Journey mapping B2C 106

AWS Machine Learning

MAY 15, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from any document or image. In this post, we walk through when and how to use the Amazon Textract Bulk Document Uploader to evaluate how Amazon Textract performs on your documents.

APIs 90

APIs Construction Accountability Best practices 90

Nicereply

DECEMBER 21, 2021

Let’s look at the best practices of how to manage customer feedback. Daily best practices for Support Managers. You can export your report as a CSV document. For similar scenarios, we recommend creating a new “Thing or Action” in your account and adding all ratings like that to this group.

Best practices 98

Best practices Feedback Management Surveys 98

AWS Machine Learning

MAY 1, 2024

This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. For documentation retrieval, Retrieval Augmented Generation (RAG) stands out as a key tool. Virginia) AWS Region. The following diagram illustrates the solution architecture.

Chatbots 127

Chatbots APIs Engineering Automotive 127

AWS Machine Learning

APRIL 19, 2023

The ability to effectively handle and process enormous amounts of documents has become essential for enterprises in the modern world. Due to the continuous influx of information that all enterprises deal with, manually classifying documents is no longer a viable option.

APIs 95

APIs Metrics Enterprise Best practices 95

VirtualPBX

FEBRUARY 17, 2022

It documents what services the provider will bring to the table and sets the service standards the provider is obligated to meet. Do you see why the journey to service level agreement best practices is needed? And how does one build service level agreement best practices? ” Feeling Like An SLA Expert?

Best practices 52

Best practices Service level Wait times Metrics 52

Cincom

MAY 8, 2024

The key stages include: Initial Research: Early messaging should focus on educating prospects with thought leadership content detailing industry trends and best practices. For Business Users Easy-to-Use Interface: Enables employees to quickly build compliant, customized documents without coding or changing systems.

Best practices 52

Best practices Metrics Education CRM 52

OctopusTech

SEPTEMBER 9, 2023

With this comprehensive guide, you will discover the pros, cons, and best practices performed by outsourced call center services. They will use the best practices and valuable insights for better interaction and to deliver high-quality customer service.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

AWS Machine Learning

MARCH 21, 2023

With Service Quotas, you can view the maximum number of resources, actions, or items in your AWS account or AWS Region. Previously, users would sometimes reach an adjustable account limit for some particular instance type and have to manually request a limit increase from AWS. For instructions, refer to Secure Your AWS Account.

Best practices 89

Best practices Metrics Accountability Engineering 89

AWS Machine Learning

NOVEMBER 16, 2022

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

Accountability 93

Accountability Best practices Scripts Engineering 93

Cincom

MAY 3, 2024

Manually creating customized communication documents like quotes, invoices, contracts, and reports is an inefficient process prone to human error. If you’re considering implementing a document automation solution for your organization, there are several key capabilities to evaluate during your search. What Is Document Automation?

Enterprise 40

Enterprise CRM APIs Customer retention 40

AWS Machine Learning

NOVEMBER 11, 2024

When you use the data source connector, Amazon Q will have its own index where you can add and sync documents. The document is a unit of data, and how to count a document varies by connector. Amazon Q automatically maps built-in fields to attributes in your data source when it crawls and index documents.

APIs 105

APIs Accountability Automotive Enterprise 105

ShepHyken

JUNE 10, 2016

Marriott for instance, the hotel brand states that they maintain the “Spirit to Serve” , as well as protecting and respecting customers in their business conduct documentation. These include accountability, honesty, integrity and respect for others. In the case of J.W

Best practices 204

Best practices Customer Service SaaS Education 204

JustCall

MARCH 7, 2023

Read on for to know more on the same, along with pro tips and strategies to create a sales process tailored to a digital ecosystem and discover some of the best practices for hybrid work. This article reveals the pros and cons of this work model and some hybrid workplace best practices to build a productive team.

Best practices 52

Best practices Sales Morale Personalization 52

Callminer

MARCH 7, 2017

For example, students and their parents are provided with financial guidance documents which outline all the financial aids available. CFPB Compliance Best Practices. This way Account Receivable Management (ARM) companies can share best practices for both CFPB compliance and successful collection calls across their organization.

Best practices 140

Best practices Analytics Government Banking 140

Totango

DECEMBER 8, 2020

Customer Success team accountability isn’t something you just worry about figuring out later once your CS team is up and running. As a manager, when your organizational best practices and your customer’s goals align with your employee’s actions and responsibilities, you have the perfect conditions for growth. .

Accountability 95

Accountability SaaS Best practices Enterprise 95

AWS Machine Learning

SEPTEMBER 13, 2024

Prerequisites Before proceeding, make sure you have the following resources set up: An AWS account. If you don’t have an account, you can sign up for one. The following screenshot shows the three Amazon Bedrock agents that were deployed in your account.

APIs 132

APIs Enterprise Best practices Accountability 132

AWS Machine Learning

OCTOBER 29, 2024

Security – The solution uses AWS services and adheres to AWS Cloud Security best practices so your data remains within your AWS account. For a detailed breakdown of the features and implementation specifics, refer to the comprehensive documentation in the GitHub repository.

Best practices 111

Best practices Feedback Metrics APIs 111

AWS Machine Learning

NOVEMBER 19, 2024

Organizations possess extensive repositories of digital documents and data that may remain underutilized due to their unstructured and dispersed nature. Information repository – This repository holds essential documents and data that support customer service processes. Locate the email address for this user.

APIs 96

APIs Management Engineering Enterprise 96

AWS Machine Learning

APRIL 18, 2024

Amazon Bedrock empowers teams to generate Terraform and CloudFormation scripts that are custom fitted to organizational needs while seamlessly integrating compliance and security best practices. Traditionally, cloud engineers learning IaC would manually sift through documentation and best practices to write compliant IaC scripts.

Scripts 129

Scripts Best practices Engineering Accountability 129

AWS Machine Learning

NOVEMBER 22, 2023

The IDP Well-Architected Custom Lens is intended for all AWS customers who use AWS to run intelligent document processing (IDP) solutions and are searching for guidance on how to build a secure, efficient, and reliable IDP solution on AWS. This post focuses on the Reliability pillar of the IDP solution.

Best practices 106

Best practices APIs Accountability Enterprise 106

DMG Consulting

JULY 2, 2018

Best Practices for Managing Cloud Technology Solutions. The following best practices will help your company realize the greatest benefits and returns from implementing a cloud-based system. By Donna Fluss. DMG helps companies select all types of contact center and back-office systems. Ask vendors for system enhancements.

Best practices 67

Best practices Technology Interactive Voice Response Management 67

AWS Machine Learning

NOVEMBER 22, 2023

An intelligent document processing (IDP) project usually combines optical character recognition (OCR) and natural language processing (NLP) to read and understand a document and extract specific terms or words. This post focuses on the Cost Optimization pillar of the IDP solution.

Finance 106

Finance Best practices APIs Accountability 106

AWS Machine Learning

SEPTEMBER 16, 2024

Workflow of RAG Orchestration The RAG orchestration generally consists of two steps: Retrieval – RAG fetches relevant documents from an external data source using the generated search queries. When presented with the search queries, the RAG-based application searches the data source for relevant documents or passages.

Enterprise 116

Enterprise Accountability APIs Metrics 116

AWS Machine Learning

MAY 31, 2024

Challenges associated with these stages involve not knowing all touchpoints where data is persisted, maintaining a data pre-processing pipeline for document chunking, choosing a chunking strategy, vector database, and indexing strategy, generating embeddings, and any manual steps to purge data from vector stores and keep it in sync with source data.

Best practices 131

Best practices APIs Accountability Personalization 131

ChurnZero

JANUARY 17, 2020

ChurnZero Power-Users Share Tips, Tricks and Best Practices. Prior to deploying a Customer Success p latform, many companies find their CS operations comprised of an endless web of spreadsheets and unorganized documentation. Power User Recognition : R ecognize and thank users or accounts that are particularly engaged. . . “We

Best practices 72

Best practices Accountability Upselling SaaS 72