VirtualPBX

FEBRUARY 17, 2022

It documents what services the provider will bring to the table and sets the service standards the provider is obligated to meet. Do you see why the journey to service level agreement best practices is needed? And how does one build service level agreement best practices? ” Feeling Like An SLA Expert?

Best practices 98

Best practices Service level Wait times Metrics 98

AWS Machine Learning

MAY 1, 2024

We developed the Document Translation app, which uses Amazon Translate , to address these issues. The Document Translation app uses Amazon Translate for performing translations. Amazon Translate provides high-quality document translations for contextual, accurate, and fluent translations. 1 – Translating a document.

APIs 132

APIs Construction Best practices Technology 132

AWS Machine Learning

JANUARY 8, 2024

AWS customers in healthcare, financial services, the public sector, and other industries store billions of documents as images or PDFs in Amazon Simple Storage Service (Amazon S3). In this post, we focus on processing a large collection of documents into raw text files and storing them in Amazon S3.

Scripts 122

Scripts Construction APIs Healthcare 122

AWS Machine Learning

SEPTEMBER 8, 2023

For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. What if there was a way to process documents intelligently and make them searchable in with high accuracy?

Construction 130

Construction Metrics Best practices APIs 130

AWS Machine Learning

MARCH 14, 2024

RAG and agents are methods to connect these generative AI-powered applications to enterprise datasets, empowering them to give responses that account for organizational information and enable running actions based on requests. The retrieved information provides useful context and ideas. This specializes the model for that particular task.

Best practices 133

Best practices Engineering Chatbots Enterprise 133

AWS Machine Learning

AUGUST 21, 2024

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. By using the solution, clinicians don’t need to spend additional hours documenting patient encounters. This blog post focuses on the Amazon Transcribe LMA solution for the healthcare domain.

Healthcare 119

Healthcare Consulting Consulting APIs 119

AWS Machine Learning

AUGUST 14, 2024

While using their data source, they want better visibility into the document processing lifecycle during data source sync jobs. They want to know the status of each document they attempted to crawl and index, as well as the ability to troubleshoot why certain documents were not returned with the expected answers.

Enterprise 119

Enterprise APIs Engineering Accountability 119

Totango

JUNE 24, 2022

SaaS technology and supporting apps should be used to implement a data-driven approach to customer success, automate best practices, monitor results, and manage performance. To achieve performance goals, best practices should be defined and automated for each customer journey stage. Here are five keys to doing it right.

Best practices 109

Best practices SaaS Journey mapping B2C 109

AWS Machine Learning

OCTOBER 2, 2024

This two-part series explores best practices for building generative AI applications using Amazon Bedrock Agents. It’s also a best practice to collect any extra information that would be shared with the agent in a production system. None What is the balance for the account 1234?

Best practices 97

Best practices APIs Metrics Accountability 97

Nicereply

DECEMBER 21, 2021

Let’s look at the best practices of how to manage customer feedback. Daily best practices for Support Managers. You can export your report as a CSV document. For similar scenarios, we recommend creating a new “Thing or Action” in your account and adding all ratings like that to this group.

Best practices 98

Best practices Feedback Management Surveys 98

AWS Machine Learning

MARCH 6, 2023

In this post, we dive into tips and best practices for successful LLM training on Amazon SageMaker Training. The post covers all the phases of an LLM training workload and describes associated infrastructure features and best practices. Some of the best practices in this post refer specifically to ml.p4d.24xlarge

Best practices 105

Best practices APIs Transportation Scripts 105

AWS Machine Learning

MAY 1, 2024

This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. For documentation retrieval, Retrieval Augmented Generation (RAG) stands out as a key tool. Virginia) AWS Region. The following diagram illustrates the solution architecture.

Chatbots 129

Chatbots APIs Engineering Automotive 129

AWS Machine Learning

MAY 15, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from any document or image. In this post, we walk through when and how to use the Amazon Textract Bulk Document Uploader to evaluate how Amazon Textract performs on your documents.

APIs 102

APIs Construction Accountability Best practices 102

AWS Machine Learning

APRIL 19, 2023

The ability to effectively handle and process enormous amounts of documents has become essential for enterprises in the modern world. Due to the continuous influx of information that all enterprises deal with, manually classifying documents is no longer a viable option.

APIs 103

APIs Metrics Enterprise Best practices 103

Totango

DECEMBER 8, 2020

Customer Success team accountability isn’t something you just worry about figuring out later once your CS team is up and running. As a manager, when your organizational best practices and your customer’s goals align with your employee’s actions and responsibilities, you have the perfect conditions for growth. .

Accountability 99

Accountability SaaS Best practices Enterprise 99

AWS Machine Learning

SEPTEMBER 20, 2024

When using your data source, you might want better visibility into the document processing lifecycle during data source sync jobs. They could include knowing the status of each document you attempted to crawl and index, as well as being able to troubleshoot why certain documents were not returned with the expected answers.

APIs 91

APIs Engineering Enterprise Best practices 91

Callminer

JULY 22, 2020

For call centers, there are various ways that termination letters can be created to align with legal best practices and company needs. We will go over a few key elements of a well-drafted termination letter below, but first, we should touch on the primary types of termination letters that exist.

Call Center 182

Call Center Customer Service Best practices Coaching 182

AWS Machine Learning

MARCH 21, 2023

With Service Quotas, you can view the maximum number of resources, actions, or items in your AWS account or AWS Region. Previously, users would sometimes reach an adjustable account limit for some particular instance type and have to manually request a limit increase from AWS. For instructions, refer to Secure Your AWS Account.

Best practices 98

Best practices Metrics Accountability Engineering 98

AWS Machine Learning

NOVEMBER 16, 2022

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

Accountability 98

Accountability Best practices Scripts Engineering 98

AWS Machine Learning

APRIL 18, 2024

Amazon Bedrock empowers teams to generate Terraform and CloudFormation scripts that are custom fitted to organizational needs while seamlessly integrating compliance and security best practices. Traditionally, cloud engineers learning IaC would manually sift through documentation and best practices to write compliant IaC scripts.

Scripts 127

Scripts Best practices Engineering Accountability 127

ChurnZero

SEPTEMBER 27, 2024

That’s especially true when it comes to aligning everyone on outcomes and gathering the data to track and measure them, which requires a set of outcomes based customer success best practices. Using attendee questions from our recent webinar on outcomes based customer success, they’ve mapped out six best practices to follow.

Best practices 52

Best practices Accountability Sales Feedback 52

AWS Machine Learning

NOVEMBER 22, 2023

The IDP Well-Architected Custom Lens is intended for all AWS customers who use AWS to run intelligent document processing (IDP) solutions and are searching for guidance on how to build a secure, efficient, and reliable IDP solution on AWS. This post focuses on the Reliability pillar of the IDP solution.

Best practices 114

Best practices APIs Accountability Enterprise 114

AWS Machine Learning

OCTOBER 29, 2024

Security – The solution uses AWS services and adheres to AWS Cloud Security best practices so your data remains within your AWS account. For a detailed breakdown of the features and implementation specifics, refer to the comprehensive documentation in the GitHub repository.

Best practices 112

Best practices Feedback Metrics APIs 112

ChurnZero

JANUARY 17, 2020

ChurnZero Power-Users Share Tips, Tricks and Best Practices. Prior to deploying a Customer Success p latform, many companies find their CS operations comprised of an endless web of spreadsheets and unorganized documentation. Power User Recognition : R ecognize and thank users or accounts that are particularly engaged. . . “We

Best practices 72

Best practices Upselling Accountability SaaS 72

AWS Machine Learning

SEPTEMBER 13, 2024

Prerequisites Before proceeding, make sure you have the following resources set up: An AWS account. If you don’t have an account, you can sign up for one. The following screenshot shows the three Amazon Bedrock agents that were deployed in your account.

APIs 130

APIs Enterprise Best practices Accountability 130

AWS Machine Learning

JUNE 20, 2024

In addition, RAG architecture can lead to potential issues like retrieval collapse , where the retrieval component learns to retrieve the same documents regardless of the input. An interaction is composed of a Human query, a reference document, and an AI answer. Generation is the process of generating the final response from the LLM.

Metrics 136

Metrics Engineering Accountability Benchmark 136

Global Response

MARCH 26, 2024

LET’S CONNECT Tip #2: Ensure comprehensive SLA documentation. Bonus KPI : Employee turnover rate : Although not directly related to service output, monitoring the BPO vendor’s employee turnover provides insights into the stability and morale of the team working on your account. Invest in developing skills for all employees.

Best practices 62

Best practices Management outsourcing Business Process Outsourcing 62

AWS Machine Learning

NOVEMBER 22, 2023

An intelligent document processing (IDP) project usually combines optical character recognition (OCR) and natural language processing (NLP) to read and understand a document and extract specific terms or words. This post focuses on the Cost Optimization pillar of the IDP solution.

Finance 111

Finance Best practices APIs Accountability 111

AWS Machine Learning

FEBRUARY 11, 2025

Large-scale data ingestion is crucial for applications such as document analysis, summarization, research, and knowledge management. These tasks often involve processing vast amounts of documents, which can be time-consuming and labor-intensive. Then we introduce the solution deployment using three AWS CloudFormation templates.

Enterprise 101

Enterprise Engineering APIs Best practices 101

AWS Machine Learning

JULY 17, 2023

As described in the AWS Well-Architected Framework , separating workloads across accounts enables your organization to set common guardrails while isolating environments. Organizations with a multi-account architecture typically have Amazon Redshift and SageMaker Studio in two separate AWS accounts.

Accountability 96

Accountability APIs Best practices Management 96

AWS Machine Learning

MARCH 26, 2024

One area that holds significant potential for improvement is accounts payable. On a high level, the accounts payable process includes receiving and scanning invoices, extraction of the relevant data from scanned invoices, validation, approval, and archival. Now let’s dive into each of the document processing steps.

APIs 121

APIs Construction Analytics Enterprise 121

AWS Machine Learning

MARCH 28, 2024

If you’re implementing complex RAG applications into your daily tasks, you may encounter common challenges with your RAG systems such as inaccurate retrieval, increasing size and complexity of documents, and overflow of context, which can significantly impact the quality and reliability of generated answers.

Telecommunications 133

Telecommunications Transportation Healthcare Accountability 133

AWS Machine Learning

NOVEMBER 22, 2023

The IDP Well-Architected Lens is intended for all AWS customers who use AWS to run intelligent document processing (IDP) solutions and are searching for guidance on how to build secure, efficient, and reliable IDP solutions on AWS. This post focuses on the Operational Excellence pillar of the IDP solution.

Best practices 117

Best practices Metrics Feedback Enterprise 117

AWS Machine Learning

FEBRUARY 1, 2024

The data sources may be PDF documents on a file system, data from a software as a service (SaaS) system like a CRM tool, or data from an existing wiki or knowledge base. The level of parallelism you can achieve may be limited by the source system, so you need to account for throttling and use backoff techniques.

Best practices 135

Best practices Engineering SaaS APIs 135

AWS Machine Learning

JULY 24, 2024

Customers of all sizes and industries can securely index data from a variety of data sources such as document repositories, web sites, content management systems, customer relationship management systems, messaging applications, database, and so on. To enable users to do secure querying, Amazon Q Business honors ACLs of the documents.

Enterprise 132

Enterprise Engineering APIs Accountability 132

AWS Machine Learning

AUGUST 31, 2023

One of the tools available as part of the ML governance is Amazon SageMaker Model Cards , which has the capability to create a single source of truth for model information by centralizing and standardizing documentation throughout the model lifecycle. They provide a fact sheet of the model that is important for model governance.

Government 125

Government Accountability Enterprise Best practices 125

AWS Machine Learning

APRIL 22, 2024

It provides examples of use cases and best practices for using generative AI’s potential to accelerate sustainability and ESG initiatives, as well as insights into the main operational challenges of generative AI for sustainability. Throughout this lifecycle, implementing AWS Well-Architected Framework best practices is recommended.

Best practices 138

Best practices Benchmark Transportation Engineering 138