AWS Machine Learning

NOVEMBER 6, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from scanned documents. Queries is a feature that enables you to extract specific pieces of information from varying, complex documents using natural language.

APIs 124

APIs Best practices Banking Accountability 124

Callminer

MARCH 7, 2017

For example, students and their parents are provided with financial guidance documents which outline all the financial aids available. CFPB Compliance Best Practices. This way Account Receivable Management (ARM) companies can share best practices for both CFPB compliance and successful collection calls across their organization.

Best practices 140

Best practices Analytics Government Banking 140

VirtualPBX

FEBRUARY 17, 2022

It documents what services the provider will bring to the table and sets the service standards the provider is obligated to meet. Do you see why the journey to service level agreement best practices is needed? And how does one build service level agreement best practices? ” Feeling Like An SLA Expert?

Best practices 98

Best practices Service level Wait times Metrics 98

AWS Machine Learning

SEPTEMBER 8, 2023

For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. What if there was a way to process documents intelligently and make them searchable in with high accuracy?

Construction 125

Construction Metrics Best practices APIs 125

AWS Machine Learning

MAY 1, 2024

We developed the Document Translation app, which uses Amazon Translate , to address these issues. The Document Translation app uses Amazon Translate for performing translations. Amazon Translate provides high-quality document translations for contextual, accurate, and fluent translations. 1 – Translating a document.

APIs 121

APIs Construction Best practices Technology 121

AWS Machine Learning

AUGUST 14, 2024

While using their data source, they want better visibility into the document processing lifecycle during data source sync jobs. They want to know the status of each document they attempted to crawl and index, as well as the ability to troubleshoot why certain documents were not returned with the expected answers.

Enterprise 119

Enterprise APIs Engineering Accountability 119

AWS Machine Learning

FEBRUARY 11, 2025

Large-scale data ingestion is crucial for applications such as document analysis, summarization, research, and knowledge management. These tasks often involve processing vast amounts of documents, which can be time-consuming and labor-intensive. Then we introduce the solution deployment using three AWS CloudFormation templates.

Enterprise 88

Enterprise Engineering APIs Best practices 88

AWS Machine Learning

MARCH 27, 2025

Lets say the task at hand is to predict the root cause categories (Customer Education, Feature Request, Software Defect, Documentation Improvement, Security Awareness, and Billing Inquiry) for customer support cases. We suggest consulting LLM prompt engineering documentation such as Anthropic prompt engineering for experiments.

Education 91

Education Engineering APIs Enterprise 91

Totango

JUNE 24, 2022

SaaS technology and supporting apps should be used to implement a data-driven approach to customer success, automate best practices, monitor results, and manage performance. To achieve performance goals, best practices should be defined and automated for each customer journey stage. Here are five keys to doing it right.

Best practices 109

Best practices SaaS Journey mapping B2C 109

AWS Machine Learning

JANUARY 22, 2025

Prerequisites For this example, you need the following: An AWS account and a user with an AWS Identity and Access Management (IAM) role authorized to use Bedrock. The following is an example FlowMultiTurnInputRequestEvent JSON object: { "nodeName": "Trip_planner", "nodeType": "AgentNode", "content": { "document": "Certainly!

APIs 124

APIs Transportation Best practices Enterprise 124

AWS Machine Learning

MARCH 25, 2024

Because these best practices might not be appropriate or sufficient for your environment, use them as helpful considerations rather than prescriptions. Best practice 2 – Communicate over a private network path Many customers rely on encryption in transit to securely communicate with Amazon Transcribe over the Internet.

Best practices 102

Best practices APIs Transportation Personalization 102

Nicereply

DECEMBER 21, 2021

Let’s look at the best practices of how to manage customer feedback. Daily best practices for Support Managers. You can export your report as a CSV document. For similar scenarios, we recommend creating a new “Thing or Action” in your account and adding all ratings like that to this group.

Best practices 98

Best practices Feedback Management Surveys 98

AWS Machine Learning

OCTOBER 2, 2024

This two-part series explores best practices for building generative AI applications using Amazon Bedrock Agents. It’s also a best practice to collect any extra information that would be shared with the agent in a production system. None What is the balance for the account 1234?

Best practices 96

Best practices APIs Metrics Accountability 96

AWS Machine Learning

AUGUST 21, 2024

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. By using the solution, clinicians don’t need to spend additional hours documenting patient encounters. This blog post focuses on the Amazon Transcribe LMA solution for the healthcare domain.

Healthcare 109

Healthcare Consulting Consulting APIs 109

AWS Machine Learning

JANUARY 8, 2024

AWS customers in healthcare, financial services, the public sector, and other industries store billions of documents as images or PDFs in Amazon Simple Storage Service (Amazon S3). In this post, we focus on processing a large collection of documents into raw text files and storing them in Amazon S3.

Scripts 106

Scripts Construction APIs Healthcare 106

AWS Machine Learning

MARCH 14, 2024

RAG and agents are methods to connect these generative AI-powered applications to enterprise datasets, empowering them to give responses that account for organizational information and enable running actions based on requests. The retrieved information provides useful context and ideas. This specializes the model for that particular task.

Best practices 127

Best practices Engineering Chatbots Enterprise 127

AWS Machine Learning

MAY 1, 2024

This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. For documentation retrieval, Retrieval Augmented Generation (RAG) stands out as a key tool. Virginia) AWS Region. The following diagram illustrates the solution architecture.

Chatbots 124

Chatbots APIs Engineering Automotive 124

AWS Machine Learning

MARCH 14, 2025

Whether processing invoices, updating customer records, or managing human resource (HR) documents, these workflows often require employees to manually transfer information between different systems a process thats time-consuming, error-prone, and difficult to scale.

APIs 128

APIs Engineering CRM Enterprise 128

AWS Machine Learning

MARCH 6, 2023

In this post, we dive into tips and best practices for successful LLM training on Amazon SageMaker Training. The post covers all the phases of an LLM training workload and describes associated infrastructure features and best practices. Some of the best practices in this post refer specifically to ml.p4d.24xlarge

Best practices 96

Best practices APIs Transportation Scripts 96

AWS Machine Learning

NOVEMBER 15, 2024

AI Service Cards serve as a cornerstone of responsible AI documentation, consolidating essential information in one place. They provide comprehensive insights into the intended use cases, limitations, responsible AI design principles, and best practices for deployment and performance optimization of our AI services.

APIs 108

APIs Government Best practices Metrics 108

AWS Machine Learning

JANUARY 29, 2025

Intelligent document processing , translation and summarization, flexible and insightful responses for customer support agents, personalized marketing content, and image and code generation are a few use cases using generative AI that organizations are rolling out in production.

Enterprise 83

Enterprise Government Accountability Finance 83

AWS Machine Learning

NOVEMBER 19, 2024

Its agent for software development can solve complex tasks that go beyond code suggestions, such as building entire application features, refactoring code, or generating documentation. In this session, learn best practices for effectively adopting generative AI in your organization. Hear from Availity on how 1.5

APIs 91

APIs Enterprise Best practices Government 91

Totango

DECEMBER 8, 2020

Customer Success team accountability isn’t something you just worry about figuring out later once your CS team is up and running. As a manager, when your organizational best practices and your customer’s goals align with your employee’s actions and responsibilities, you have the perfect conditions for growth. .

Accountability 99

Accountability SaaS Best practices Enterprise 99

AWS Machine Learning

FEBRUARY 25, 2025

This post shows how to configure an Amazon Q Business custom connector and derive insights by creating a generative AI-powered conversation experience on AWS using Amazon Q Business while using access control lists (ACLs) to restrict access to documents based on user permissions. Who are the data stewards for my proprietary database sources?

Enterprise 87

Enterprise Engineering APIs Accountability 87

AWS Machine Learning

MAY 15, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from any document or image. In this post, we walk through when and how to use the Amazon Textract Bulk Document Uploader to evaluate how Amazon Textract performs on your documents.

APIs 88

APIs Construction Accountability Best practices 88

Callminer

JULY 22, 2020

For call centers, there are various ways that termination letters can be created to align with legal best practices and company needs. We will go over a few key elements of a well-drafted termination letter below, but first, we should touch on the primary types of termination letters that exist.

Call Center 182

Call Center Customer Service Best practices Coaching 182

AWS Machine Learning

FEBRUARY 12, 2025

Prerequisites To use the LLM-as-a-judge model evaluation, make sure that you have satisfied the following requirements: An active AWS account. You can confirm that the models are enabled for your account on the Model access page of the Amazon Bedrock console. Document your evaluation configuration and parameters for reproducibility.

Metrics 90

Metrics Engineering APIs Benchmark 90

AWS Machine Learning

APRIL 19, 2023

The ability to effectively handle and process enormous amounts of documents has become essential for enterprises in the modern world. Due to the continuous influx of information that all enterprises deal with, manually classifying documents is no longer a viable option.

APIs 93

APIs Metrics Enterprise Best practices 93

AWS Machine Learning

NOVEMBER 14, 2024

We recently announced the general availability of cross-account sharing of Amazon SageMaker Model Registry using AWS Resource Access Manager (AWS RAM) , making it easier to securely share and discover machine learning (ML) models across your AWS accounts. Mitigation strategies : Implementing measures to minimize or eliminate risks.

Government 92

Government Management APIs Accountability 92

AWS Machine Learning

NOVEMBER 7, 2024

SageMaker JumpStart is a machine learning (ML) hub that provides a wide range of publicly available and proprietary FMs from providers such as AI21 Labs, Cohere, Hugging Face, Meta, and Stability AI, which you can deploy to SageMaker endpoints in your own AWS account. This logic sits in a hybrid search component.

Enterprise 109

Enterprise APIs Government Accountability 109

AWS Machine Learning

FEBRUARY 7, 2025

Questions like Am I following best practices?, They deploy the services that make up a solution according to best practices, helping you optimize costs and become familiar with these kinds of architectural patterns without a large investment in training. Am I optimizing my cloud costs?, are quite common.

Best practices 73

Best practices Enterprise Accountability Consulting 73

AWS Machine Learning

MARCH 18, 2025

Site monitors conduct on-site visits, interview personnel, and verify documentation to assess adherence to protocols and regulatory requirements. However, this process can be time-consuming and prone to errors, particularly when dealing with extensive audio recordings and voluminous documentation.

Healthcare 81

Healthcare Analytics Consulting Consulting 81

AWS Machine Learning

JANUARY 28, 2025

By documenting the specific model versions, fine-tuning parameters, and prompt engineering techniques employed, teams can better understand the factors contributing to their AI systems performance. This record-keeping allows developers and researchers to maintain consistency, reproduce results, and iterate on their work effectively.

Management 99

Management APIs Engineering Metrics 99

AWS Machine Learning

SEPTEMBER 20, 2024

When using your data source, you might want better visibility into the document processing lifecycle during data source sync jobs. They could include knowing the status of each document you attempted to crawl and index, as well as being able to troubleshoot why certain documents were not returned with the expected answers.

APIs 84

APIs Engineering Enterprise Best practices 84

AWS Machine Learning

NOVEMBER 15, 2024

xlarge", n_instances=1) If the endpoint is already created using SageMaker Studio, you can simply connect to it: co.connect_to_endpoint(endpoint_name="cohere-embed-english-v3") Consider the following best practices: Choose an appropriate instance type based on your performance and cost requirements. This example uses ml.g5.xlarge,

Benchmark 103

Benchmark Enterprise Construction Engineering 103

AWS Machine Learning

NOVEMBER 16, 2022

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

Accountability 94

Accountability Best practices Scripts Engineering 94

Callminer

MARCH 12, 2020

PCI-DSS stands for “Payment Card Industry Data Security Standards” and although it is not necessarily enforced at a governmental level in many jurisdictions, the PCI Security Standards Council holds companies accountable for failing to abide by established standards. The Six Goals of the PCI-DSS.

Call Center 182

Call Center Analytics Best practices Government 182