AWS Machine Learning

MARCH 4, 2025

Building cloud infrastructure based on proven best practices promotes security, reliability and cost efficiency. We demonstrate how to harness the power of LLMs to build an intelligent, scalable system that analyzes architecture documents and generates insightful recommendations based on AWS Well-Architected best practices.

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Best practices Enterprise Engineering Strategic Value 100

AWS Machine Learning

MARCH 14, 2024

We provide an overview of key generative AI approaches, including prompt engineering, Retrieval Augmented Generation (RAG), and model customization. Building large language models (LLMs) from scratch or customizing pre-trained models requires substantial compute resources, expert data scientists, and months of engineering work.

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Best practices Engineering Chatbots Enterprise 125

CSM Practice

MAY 13, 2020

At CSM Practice, we are following the Covid-19 situation and its impact on customer success closely. And as we collectively work together to lower the curve, we would like to provide some guidance based on best practices to smoothen customer journeys during the Coronavirus pandemic. 1. Be Customer-Centric.

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Best practices SaaS Customer centricity Finance 128

AWS Machine Learning

NOVEMBER 14, 2024

We recently announced the general availability of cross-account sharing of Amazon SageMaker Model Registry using AWS Resource Access Manager (AWS RAM) , making it easier to securely share and discover machine learning (ML) models across your AWS accounts. Mitigation strategies : Implementing measures to minimize or eliminate risks.

Government 89

Government Management APIs Accountability 89

Cincom

FEBRUARY 14, 2025

This article outlines 10 CPQ best practices to help optimize your performance, eliminate inefficiencies, and maximize ROI. Automate Price Calculations and Adjustments Utilize real-time pricing engines within CPQ to dynamically calculate prices based on market trends, cost fluctuations, and competitor benchmarks.

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Best practices Sales CRM Finance 40

AWS Machine Learning

MARCH 14, 2025

Best practices The following are some ways you can improve the performance for your use case: Implement Security Groups , Network Access Control Lists (NACLs) , and Amazon Route 53 Resolver DNS Firewall domain lists to control access to the sandbox environment. Outside of work, he enjoys sports, lifting, and running marathons.

APIs 126

APIs Engineering CRM Enterprise 126

AWS Machine Learning

FEBRUARY 12, 2025

Curated judge models : Amazon Bedrock provides pre-selected, high-quality evaluation models with optimized prompt engineering for accurate assessments. Expert analysis : Data scientists or machine learning engineers analyze the generated reports to derive actionable insights and make informed decisions. keys()) & set(metrics2.keys())

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Metrics Engineering APIs Benchmark 88

AWS Machine Learning

FEBRUARY 11, 2025

Enhancing AWS Support Engineering efficiency The AWS Support Engineering team faced the daunting task of manually sifting through numerous tools, internal sources, and AWS public documentation to find solutions for customer inquiries. Configure IAM Identity Center You can only have one IAM Identity Center instance per account.

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Enterprise Engineering APIs Best practices 86

AWS Machine Learning

JULY 7, 2022

You liked the overall experience and now want to deploy the bot in your production environment, but aren’t sure about best practices for Amazon Lex. In this post, we review the best practices for developing and deploying Amazon Lex bots, enabling you to streamline the end-to-end bot lifecycle and optimize your operations.

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Best practices Metrics APIs Accountability 87

AWS Machine Learning

MARCH 25, 2025

Prerequisites To follow along with this post, you need an AWS account with the appropriate permissions. Considerations and best practices When implementing the Session Management APIs, consider these key practices for optimal results: Session lifecycle management Plan your session lifecycles carefully, from creation to termination.

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APIs Management Government Healthcare 105

AWS Machine Learning

MARCH 27, 2025

Based on our experiments using best-in-class supervised learning algorithms available in AutoGluon , we arrived at a 3,000 sample size for the training dataset for each category to attain an accuracy of 90%. Sonnet prediction accuracy through prompt engineering. The agent mentions Engineering confirmed memory leak in version 5.1.2

Education 88

Education Engineering APIs Enterprise 88

AWS Machine Learning

NOVEMBER 16, 2022

When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

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Accountability Best practices Scripts Engineering 92

AWS Machine Learning

JANUARY 28, 2025

By documenting the specific model versions, fine-tuning parameters, and prompt engineering techniques employed, teams can better understand the factors contributing to their AI systems performance. He holds a PhD in Telecommunications Engineering and has experience in software engineering.

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Management APIs Engineering Metrics 95

The Petrova Experience

DECEMBER 17, 2024

”) Now, on to the best practice trends. These are the best practices that will define air travel over the next fifty years. These six airport best practice trends for 2025 are a wise place to start. Future wayfinding must account for this shift by lowering signs to eye level.

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Transportation Best practices Construction Wait times 75

AWS Machine Learning

APRIL 18, 2024

Amazon Bedrock empowers teams to generate Terraform and CloudFormation scripts that are custom fitted to organizational needs while seamlessly integrating compliance and security best practices. Traditionally, cloud engineers learning IaC would manually sift through documentation and best practices to write compliant IaC scripts.

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Scripts Best practices Engineering Accountability 123

AWS Machine Learning

FEBRUARY 21, 2025

We implemented an AWS multi-account strategy, standing up Amazon SageMaker Studio in a build account using a network-isolated Amazon VPC. The solution consists of the following components: Data ingestion: Data is ingested into the data account from on-premises and external sources. Analytic data is stored in Amazon Redshift.

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Engineering Finance Accountability Analytics 68

AWS Machine Learning

NOVEMBER 7, 2024

SageMaker JumpStart is a machine learning (ML) hub that provides a wide range of publicly available and proprietary FMs from providers such as AI21 Labs, Cohere, Hugging Face, Meta, and Stability AI, which you can deploy to SageMaker endpoints in your own AWS account. They’re illustrated in the following figure.

Enterprise 106

Enterprise APIs Government Accountability 106

AWS Machine Learning

MARCH 13, 2024

To develop models for such use cases, data scientists need access to various datasets like credit decision engines, customer transactions, risk appetite, and stress testing. This post walks through the steps involved in configuring S3 Access Points to enable cross-account access from a SageMaker notebook instance.

Accountability 108

Accountability Engineering Enterprise Big data 108

AWS Machine Learning

MARCH 14, 2025

This post focuses on RAG evaluation with Amazon Bedrock Knowledge Bases, provides a guide to set up the feature, discusses nuances to consider as you evaluate your prompts and responses, and finally discusses best practices. He has two graduate degrees in physics and a doctorate in engineering. He has an M.S.

Metrics 87

Metrics Best practices Engineering APIs 87

AWS Machine Learning

MARCH 21, 2023

With Service Quotas, you can view the maximum number of resources, actions, or items in your AWS account or AWS Region. Previously, users would sometimes reach an adjustable account limit for some particular instance type and have to manually request a limit increase from AWS. For instructions, refer to Secure Your AWS Account.

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Best practices Metrics Accountability Engineering 87

CSM Magazine

FEBRUARY 28, 2025

Todays bad actors use complex techniques that may involve synthetic identities, social engineering, hacking, or infiltrating legitimate systems to surreptitiously divert funds. News of compromised accounts or large-scale fraud can spread rapidly, shaking customer confidence and even causing long-term brand damage.

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Government Finance Best practices Banking 52

AWS Machine Learning

FEBRUARY 25, 2025

Prerequisites For this walkthrough, you should have the following prerequisites: An AWS account Access to the Alation service with the ability to create new policies and access tokens. As a security best practice, storing the client application data in Secrets Manager is recommended.

Enterprise 85

Enterprise Engineering APIs Accountability 85

AWS Machine Learning

FEBRUARY 1, 2024

There are unique considerations when engineering generative AI workloads through a resilience lens. If you’re performing prompt engineering, you should persist your prompts to a reliable data store. In the low-latency case, you need to account for the time it takes to generate the embedding vectors.

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Best practices Engineering SaaS Accountability 131

AWS Machine Learning

OCTOBER 20, 2023

Governing ML lifecycle at scale is a framework to help you build an ML platform with embedded security and governance controls based on industry best practices and enterprise standards. The architecture maps the different capabilities of the ML platform to AWS accounts.

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Government Engineering Accountability Enterprise 121

AWS Machine Learning

OCTOBER 5, 2022

So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4

Accountability 82

Accountability APIs Metrics Engineering 82

AWS Machine Learning

JUNE 23, 2022

Organizations with a multi-account architecture want to avoid situations where they must extract data from one account and load it into another for data preparation activities. In this post, we walk through setting up a cross-account integration using an Amazon Redshift datashare and preparing data using Data Wrangler.

Accountability 92

Accountability Banking Engineering Government 92

Outsource Consultants

FEBRUARY 18, 2025

Proactive quality control is the engine that powers this positive cycle. This fosters a sense of shared ownership and accountability. Process Improvement: Provide training on best practices and process improvements to enhance service delivery. It sets the bar high and provides the framework to maintain it.

Feedback 67

Feedback Customer centricity Best practices Engineering 67

ShepHyken

NOVEMBER 18, 2022

B2B customer service best practices . The customer support partner takes the customer’s requirements into account and creates exactly what is required of them. B2B is very client-centric and always considers the interests and requirements of clients in order to achieve the most productive result of mutual work.

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B2B Customer Support Best practices Coaching 174

Eptica

OCTOBER 8, 2021

You might also be interested in these posts: Migrating call accounting to the cloud? Why we need to think of the contact centre as a revenue engine. Categorie(s): Best Practice Trends & Markets From fuel shortages to freak weather events, businesses are facing a range of disruptions caused by factors outside their control.

Customer Service 120

Customer Service Best practices Engineering Accountability 120

Eptica

OCTOBER 4, 2021

You might also be interested in these posts: Migrating call accounting to the cloud? Why we need to think of the contact centre as a revenue engine. Tags: National Customer Service Week, Customer Service Categories: Best Practice. Share this page on: Tweet. Here’s what to consider.

Customer Service 120

Customer Service Best practices Engineering Accountability 120

AWS Machine Learning

NOVEMBER 12, 2024

In this blog post, we demonstrate prompt engineering techniques to generate accurate and relevant analysis of tabular data using industry-specific language. NOTE : Since we used an SQL query engine to query the dataset for this demonstration, the prompts and generated outputs mention SQL below.

Engineering 99

Engineering Real estate Government Big data 99

AWS Machine Learning

JANUARY 24, 2025

To mitigate these risks, implement best practices like multi-factor authentication (MFA), rate limiting, secure session management, automatic session timeouts, and regular token rotation. To mitigate the issue, implement data sanitization practices through content filters in Amazon Bedrock Guardrails.

APIs 100

APIs Scripts Best practices Management 100

Callminer

AUGUST 1, 2017

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Kristian Martell. ShoreGroupInc.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

NOVEMBER 19, 2024

Leave the session inspired to bring Amazon Q Apps to supercharge your teams’ productivity engines. In this session, learn best practices for effectively adopting generative AI in your organization. This session covers best practices for a responsible evaluation.

APIs 88

APIs Enterprise Best practices Government 88

Callminer

OCTOBER 11, 2018

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. Reuben Kats @grab_results. One of the most undervalued call center metrics is…”.

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Call Center Metrics Contact Center Wait times 561

AWS Machine Learning

FEBRUARY 21, 2023

In addition to choosing the right deployment strategy, that strategy should be implemented using a reliable mechanism that includes MLOps practices. In a broader model development picture, models are typically trained in a data science development account.

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Best practices Accountability Metrics Engineering 81

AWS Machine Learning

AUGUST 6, 2024

Customization includes varied techniques such as Prompt Engineering, Retrieval Augmented Generation (RAG), and fine-tuning and continued pre-training. Prompt Engineering involves carefully crafting prompts to get a desired response from LLMs. Amazon Bedrock supports multiple prompt engineering techniques. Learn more here.

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Engineering Construction Entertainment Chatbots 131