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6 Best Practices to Ensure Customer Success During COVID-19

CSM Practice

At CSM Practice, we are following the Covid-19 situation and its impact on customer success closely. And as we collectively work together to lower the curve, we would like to provide some guidance based on best practices to smoothen customer journeys during the Coronavirus pandemic. 1. Be Customer-Centric.

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Governing ML lifecycle at scale: Best practices to set up cost and usage visibility of ML workloads in multi-account environments

AWS Machine Learning

For a multi-account environment, you can track costs at an AWS account level to associate expenses. A combination of an AWS account and tags provides the best results. For multiple accounts, assign mandatory tags to each one, identifying its purpose and the owner responsible.

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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

In this guide, we’ll help you make more informed buying decisions by describing the various types of call center software, offering expert tips and guidance for choosing the best software solutions for your needs, as well as best practices for utilizing and implementing your call center software suite.

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Best practices to build generative AI applications on AWS

AWS Machine Learning

RAG and agents are methods to connect these generative AI-powered applications to enterprise datasets, empowering them to give responses that account for organizational information and enable running actions based on requests. Thorough testing and transparency about an FM’s training data and remaining flaws will need to accompany deployments.

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6 Amazing Online Accounting Courses

JivoChat

Having accounting skills is very important for entrepreneurs and managers from every industry sector. It’s necessary to understand the financial transactions of a business to make sure your company is always following the best practices and avoiding losing money. Accounting & Financial Statement Analysis.

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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. Cory holds an MBA in Logistics and Finance from the University of Tennessee.

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Measuring Marketing Effectiveness

Peter Lavers

For those not so familiar with this language, born out of accounting terminology, the difference can perhaps be best understood by considering the ‘purchase funnel‘. The most obvious example is probably the challenge of measuring the effectiveness of “below the line” verses “above the line” marketing.

Marketing 173