Accountability, Big data and Calibration - Customer Contact Central

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Accountability

Big data

Calibration

Predict football punt and kickoff return yards with fat-tailed distribution using GluonTS

AWS Machine Learning

FEBRUARY 2, 2023

The player data was used to derive features for model development: X – Player position along the long axis of the field Y – Player position along the short axis of the field S – Speed in yards/second; replaced by Dis*10 to make it more accurate (Dis is the distance in the past 0.1 k10 Baseline 0 4.074 9.62 between the two distributions.

Calibration

Calibration Engineering Big data Automotive

What to do with a ‘Watermelon Customer’?

CustomerSuccessBox

MAY 30, 2022

Now, the concern here is that as a CSM, you could easily overlook a ‘green’ customer account thinking it to be a healthy one! They’re a BIG churn risk. Just imagine the enormity of untracked data. This data can uncover the underlying intent of the customer. This is why the current customer success tools are failing.

Upselling

Upselling Calibration Engineering Big data

Predict football punt and kickoff return yards with fat-tailed distribution using GluonTS

What to do with a ‘Watermelon Customer’?

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