Remove Accountability Remove Bilingual agents Remove Telemarketing
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5 Outbound Call Center Pricing Variables

Quality Contact Solutions

By Nathan Teahon, Strategic Account Director. However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. If ever there was an area that I would be happier to pay higher rates for, it is the agents’ quality. It will make or break a calling campaign.

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Multilingual Support: Expanding Reach with Retail Call Center Services

Global Response

Smartshoring unites agents from a variety of locations—both onshore, nearshore and offshore—into a single team to enable you to make use of the time zones and linguistic capabilities that you and your customers need.