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From innovation to impact: How AWS and NVIDIA enable real-world generative AI success

AWS Machine Learning

They arent just building another chatbot; they are reimagining healthcare delivery at scale. For example, during weather emergencies, their system can rapidly assess heat risks and coordinate transport for vulnerable patientsthe kind of comprehensive care that would be too burdensome and resource-intensive to coordinate manually at scale.

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How Cross-Country Moving Companies Can Deliver Superior Customer Service

CSM Magazine

After all, packing and transporting belongings is just one part of the jobmaking customers feel supported, heard, and reassured is equally important. The Importance of Customer Service in Cross-Country Moving For many customers, moving isn’t just about transporting items from Point A to Point B.

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Centralize model governance with SageMaker Model Registry Resource Access Manager sharing

AWS Machine Learning

We recently announced the general availability of cross-account sharing of Amazon SageMaker Model Registry using AWS Resource Access Manager (AWS RAM) , making it easier to securely share and discover machine learning (ML) models across your AWS accounts. Mitigation strategies : Implementing measures to minimize or eliminate risks.

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Falcon 2 11B is now available on Amazon SageMaker JumpStart

AWS Machine Learning

Falcon 2 11B is a raw, pre-trained model, which can be a foundation for more specialized tasks, and also allows you to fine-tune the model for specific use cases such as summarization, text generation, chatbots, and more. Make sure you have the account-level service limit for one or more of these instance types to deploy this model.

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Preparing For Supply Chain Bottlenecks With BPO Support

Outsource Consultants

Lack of Transportation. Additionally, what many are calling the Great Resignation, an increase of workers quitting, has impacted the transportation of goods. Additionally, increased activity on eCommerce platforms means increased questions about user accounts and shipping statuses. The Situation. The Impact on Contact Centers.

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Large language model inference over confidential data using AWS Nitro Enclaves

AWS Machine Learning

LLMs have broad applicability, including chatbots, content generation, language translation, sentiment analysis, question answering systems, search engines, and code generation. Most current LLM chatbot solutions explicitly inform users that they should not include PII or PHI when inputting questions due to security concerns.

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Redefining Contact Center Productivity for the Modern Associate

The Northridge Group

Preferred Employee Experience: What Associates Want For employees, returning to fully in-office work reduces their experience by adding transportation time and costs, childcare expenses, and additional health expenses. What these metrics fail to take into account, however, is a deeper understanding of the overall customer service environment.