Latest Trend That’s Killing Customer’s Trust
Beyond Philosophy
MAY 25, 2018
Recently, Lorraine and I re-evaluated some of our long-term subscriptions – like cable TV, magazines and travel insurance. Why wasn’t I offered this deal last year, or why wasn’t it automatically applied to my account? Same thing with my renewal for The Economist magazine. Loyalty and trust are more than just a transaction.
Let's personalize your content