AWS Machine Learning

MAY 31, 2023

Create a task definition to define an ML training job to be run by Amazon ECS. Now you can change this AMI ID in the CloudFormation script and use the ready-to-use Neuron SDK. We use Amazon ECR to store a custom Docker image containing our scripts and Neuron packages needed to train a model with ECS jobs running on Trn1 instances.

Scripts 100

Scripts Accountability Technology Management 100

AWS Machine Learning

NOVEMBER 9, 2023

Central model registry – Amazon SageMaker Model Registry is set up in a separate AWS account to track model versions generated across the dev and prod environments. Approve the model in SageMaker Model Registry in the central model registry account. Create a pull request to merge the code into the main branch of the GitHub repository.

Scripts 125

Scripts Accountability Engineering Best practices 125

NobelBiz

APRIL 3, 2023

As we will see, the main goal of a self-service system is to reduce the time the agents spend on simple, repetitive tasks or transactions such as paying a bill or getting account balance information. For example, clients don’t need to go through a lengthy account verification process with an agent on the phone to check their balance.

Self service 52

Self service Contact Center Interactive Voice Response Banking 52

JustCall

NOVEMBER 6, 2019

This plan can be made using structured cold calling scripts. Cold calling scripts can help you keep the conversation going with a prospect without worrying about pauses in the conversation. Thus, using cold calling scripts can help you fill in awkward pauses in the call. . 1 For Sale by Owner Script (FSBO).

Real estate 65

Real estate Scripts Sales Brand ambassadors 65

ShepHyken

APRIL 21, 2023

Consistent and reliable customer service definition Just what do we mean when we say “consistency in customer service?” McKinsey & Company provides a three-step comprehensive definition, which includes: Customer-journey consistency: Simply put: are your rules and procedures consistent?

Customer Service 156

Customer Service Scripts Accountability Customer Experience 156

AWS Machine Learning

SEPTEMBER 20, 2023

Prerequisites You should have the following prerequisites: An AWS account. As part of the setup, we define the following: A session object that provides convenience methods within the context of SageMaker and our own account. Our training script uses this location to download and prepare the training data, and then train the model.

Scripts 125

Scripts Engineering Accountability Enterprise 125

AWS Machine Learning

MARCH 15, 2023

SageMaker runs the legacy script inside a processing container. SageMaker takes your script, copies your data from Amazon Simple Storage Service (Amazon S3), and then pulls a processing container. The SageMaker Processing job sets up your processing image using a Docker container entrypoint script.

Scripts 137

Scripts APIs Engineering Construction 137

AWS Machine Learning

FEBRUARY 14, 2024

The lines between keypoints will be automatically drawn for the user based on a skeleton rig definition that the UI uses. For the purposes of this post, we create a labeling job using the example scripts and images provided in the repository. CD into the scripts directory in the repository.

Scripts 128

Scripts Engineering Entertainment Healthcare 128

Amity

SEPTEMBER 28, 2017

Account health has become a key concept here at RotaCloud, which is why we implemented account health checks as part of our onboarding process. With RotaCloud in particular, there are endless approaches to structuring accounts because businesses organise their employee schedules in many different ways. Account health checks.

Accountability 72

Accountability SaaS Scripts Feedback 72

AWS Machine Learning

JUNE 4, 2024

The workflow includes the following steps: The user runs the terraform apply The Terraform local-exec provisioner is used to run a Python script that downloads the public dataset DialogSum from the Hugging Face Hub. Prerequisites This solution requires the following prerequisites: An AWS account.

Scripts 133

Scripts Accountability Engineering Best practices 133

AWS Machine Learning

OCTOBER 29, 2024

Financial services firms can accelerate workflows around loan applications, account openings, and regulatory reporting. This will trigger the AWS CloudFormation template in your AWS account. For manufacturers, this means streamlining processes like purchase order management, invoice processing, and supply chain documentation.

Finance 109

Finance Enterprise Healthcare Scripts 109

Amity

SEPTEMBER 28, 2017

Account health has become a key concept here at RotaCloud, which is why we implemented account health checks as part of our onboarding process. With RotaCloud in particular, there are endless approaches to structuring accounts because businesses organise their employee schedules in many different ways. Account health checks.

Accountability 56

Accountability SaaS Scripts Feedback 56

AWS Machine Learning

OCTOBER 22, 2024

Prerequisites To build this solution, you need the following prerequisites: An AWS account that will contain all your AWS resources. Download the pipeline definition as a JSON file to your local environment by choosing Export at the bottom of the visual editor. An AWS Identity and Access Management (IAM) role to access SageMaker.

Scripts 82

Scripts Engineering Construction APIs 82

AWS Machine Learning

NOVEMBER 1, 2024

The FM resides in a separate AWS account and virtual private cloud (VPC) from the backend services. Look up the API definition This step uses an FM to perform classification. Then it passes the sample data and the user question to an FM and responds with a Python script that transforms data to answer the question.

APIs 111

APIs Scripts Engineering Government 111

AWS Machine Learning

JULY 29, 2022

In part 1 , we addressed the data steward persona and showcased a data mesh setup with multiple AWS data producer and consumer accounts. The workflow consists of the following components: The producer data steward provides access in the central account to the database and table to the consumer account. Data exploration.

Scripts 87

Scripts Analytics Accountability Engineering 87

AWS Machine Learning

AUGUST 22, 2023

However, sometimes due to security and privacy regulations within or across organizations, the data is decentralized across multiple accounts or in different Regions and it can’t be centralized into one account or across Regions. Each account or Region has its own training instances.

Scripts 84

Scripts Accountability Transportation Benchmark 84

AWS Machine Learning

NOVEMBER 28, 2022

To deploy our solution successfully, you need the following: An AWS account. The key file for deployment is the shell script deployment/deploy.sh. You use this file to deploy the resources in your account. Before we can run the shell script, complete the following steps: Open the deployment/app.py Prerequisites.

Scripts 88

Scripts Accountability Call flow Consulting 88

Totango

APRIL 26, 2021

Health – Control health definitions and get more visibility in health reasons to drive the right action. . Campaigns, SuccessPlays, Account, and User segments with more than one collection criteria now returns accurate results when all the collection criteria match the same collection record.

Scripts 62

Scripts APIs Customer retention Enterprise 62

AWS Machine Learning

OCTOBER 2, 2024

User Query Session Attributes Session prompt Attributes Expected Response API, Knowledge Bases and Guardrails invoked What is my account balance? None None Could you please provide the number of the account that you would like to check the balance for? None What is the balance for the account 1234?

Best practices 99

Best practices APIs Metrics Accountability 99

AWS Machine Learning

JUNE 15, 2022

In the subsequent sections, we use this example to demonstrate the use of hierarchical facets to narrow down search results along with step-by-step instructions you can follow to try this out in your own AWS account. If you just want to read about this feature without running it yourself, you can refer to the Python script facet-search-query.py

APIs 83

APIs Scripts Technology Engineering 83

AWS Machine Learning

SEPTEMBER 18, 2023

Each stage in the ML workflow is broken into discrete steps, with its own script that takes input and output parameters. In the following code, the desired number of actors is passed in as an input argument to the script. Let’s look at sections of the scripts that perform this data preprocessing. get("OfflineStoreConfig").get("S3StorageConfig").get("ResolvedOutputS3Uri")

Scripts 126

Scripts APIs Government Construction 126

Integrity Solutions

APRIL 19, 2024

Put another way, personalization is the opposite of operating from scripts and responding with cookie-cutter answers. There’s no value for them in listening to salesperson recite scripted features and benefits — they’ve already read all of that on the website or in other marketing materials.

Personalization 105

Personalization Sales Scripts Contact Center 105

AWS Machine Learning

MAY 31, 2023

Alternatively, you can use ensemble models or business logic scripting. Prerequisites You first need an AWS account and an AWS Identity and Access Management (IAM) administrator user. For instructions on how to set up an AWS account, see How do I create and activate a new AWS account. We save the model as a model.pt

APIs 110

APIs Scripts Engineering Accountability 110

AWS Machine Learning

SEPTEMBER 28, 2022

To follow along with this post, you need an AWS account with a Studio domain. A SageMaker pipeline is a series of interconnected steps defined by a JSON pipeline definition. Define a processing script and processing step. Run the following code to build your processing script: %%writefile pipelines/customerchurn/preprocess.py

Scripts 83

Scripts Engineering APIs Management 83

AWS Machine Learning

APRIL 16, 2024

Connection definition JSON file When connecting to different data sources in AWS Glue, you must first create a JSON file that defines the connection properties—referred to as the connection definition file. Creating Snowflake accounts, databases, and warehouses falls outside the scope of this post.

Airlines 116

Airlines Management Engineering Accountability 116

Global Response

MARCH 27, 2023

While having scripts for calls and customer communication is helpful in keeping customer service consistent and providing accurate and high-quality interactions, a little personalization goes a long way. I don’t see your account information in our database.” Of course, just having scripts in general can help cut down on these.

Customer Service 62

Customer Service Scripts outsourcing call center software 62

AWS Machine Learning

NOVEMBER 22, 2023

You’ll need access to an AWS account with an access key or AWS Identity and Access Management (IAM) role with permissions to Amazon Bedrock and Amazon Location. Your Reply needs to meet these requirements: The function definition is: load_data(airbnb_data_url='agent://airbnb_listings_price.csv').

APIs 120

APIs Scripts Engineering Accountability 120

ChurnZero

OCTOBER 12, 2021

Onboarding Hero – Definitive Healthcare. Definitive Healthcare’s passion is to transform data, analytics, and expertise into healthcare commercial intelligence. We’re excited to recognize Definitive Healthcare as a winner of the Onboarding category for the 2021 ChurnHero Awards!

Healthcare 98

Healthcare Accountability Metrics Surveys 98

AWS Machine Learning

NOVEMBER 15, 2024

You define a denied topic by providing a natural language definition of the topic along with a few optional example phrases of the topic. For early detection, implement custom testing scripts that run toxicity evaluations on new data and model outputs continuously. For each model, you can explicitly allow or deny access to actions.

APIs 103

APIs Government Best practices Metrics 103

AWS Machine Learning

AUGUST 17, 2023

Option B: Use a SageMaker Processing job with Spark In this option, we use a SageMaker Processing job with a Spark script to load the original dataset from Amazon Redshift, perform feature engineering, and ingest the data into SageMaker Feature Store. The environment preparation process may take some time to complete.

APIs 87

APIs Engineering Scripts Analytics 87

Callminer

NOVEMBER 25, 2019

” – Swati Sahai, The Definitive List of 27 Call Center Metrics and KPIs , Pointillist; Twitter: @PointillistView. Streamline your agents’ call scripts for better first call close results. The overarching definition of a closed record is a record that an agent / centre will not attempt to contact again.”

Best practices 182

Best practices Call Center Metrics Average Handle Time 182

AWS Machine Learning

NOVEMBER 16, 2022

The following prerequisites are required before continuing: An AWS Account. AWS Batch Job Definitions. AWS_ACCOUNT – AWS Account ID. s3://malware-detection-training-{account-id}-{region}/ ) of the S3 bucket, while the Malware classification dataset points to the malware folder (i.e., Prerequisites. AWS SDK for Python.

Scripts 90

Scripts Metrics Accountability Benchmark 90

Help Scout

JULY 13, 2021

This is one situation in which the company should have definitely folded. Requiring customers to make a phone call to cancel or modify their account, when everything else can be done online, is infuriating. Tarek Khalil took to Twitter to document his quest to cancel his Baremetrics account. How Bare you?

Customer Service 137

Customer Service Scripts Chatbots Airlines 137

aircall

OCTOBER 7, 2016

They must impose a great-deal of discipline and self-accountability, and in a sense be their own managers. Nevertheless, in practice, you’ll be confronted with situations which don’t follow the script. The post Working in a Call Center: The Definitive Guide appeared first on Aircall Blog. That’s a lot of information to take in.

Call Center 48

Call Center First call resolution call center software Telemarketing 48

Fonolo

OCTOBER 21, 2021

You can reduce customer frustration significantly by talking to them like a person, and not just an account number. Agents should exercise intuition for each unique interaction, rather than blindly following a script. I can definitely understand how frustrating this is, so let’s…”. Evaluate the scenario before responding.

Call Center 177

Call Center Contact Center Scripts Employee engagement 177

AWS Machine Learning

AUGUST 8, 2022

An example of such an infrastructure consists of multiple AWS accounts that enable this collaboration and productionization of the ML models both in the cloud and to the edge devices. Production account – In the case of hosting the model on the AWS Cloud, the CI/CD pipeline deploys a SageMaker model endpoint on the production account.

Management 94

Management Accountability Engineering Scripts 94

AWS Machine Learning

MAY 8, 2023

How to use MLflow as a centralized repository in a multi-account setup. Prerequisites Before deploying the solution, make sure you have access to an AWS account with admin permissions. You can use this script add_users_and_groups.py How to extend Studio to enhance the user experience by rendering MLflow within Studio.

APIs 83

APIs Government Accountability Scripts 83