Nexmo

DECEMBER 30, 2019

In this demo you will be building an extremely simple, yet powerful, real-time transcription service in ASP.NET using Nexmo’s.NET SDK and Microsoft Azure’s Speech SDK. A Nexmo account Sign up here. An Azure Account. Using WebSockets with the Nexmo Voice API.NET Speech to Text Demo Application. Prerequisites.

APIs 118

APIs Engineering Construction Accountability 118

AWS Machine Learning

JANUARY 9, 2024

Check out the following demo—seeing is believing! In the demo, our Amazon Q application is populated with a set of AWS whitepapers. In this post, we walk you through the process to deploy Amazon Q in your AWS account and add it to your Slack workspace. Solution overview Amazon Q is amazingly powerful. But don’t stop there.

Accountability 115

Accountability Engineering Management Enterprise 115

AWS Machine Learning

JUNE 12, 2024

For instructions, refer to How do I integrate IAM Identity Center with an Amazon Cognito user pool and the associated demo video. Prerequisites For this walkthrough, you should have the following prerequisites: An AWS account set up. An IAM role in the account with sufficient permissions to create the necessary resources.

APIs 117

APIs Enterprise Accountability Feedback 117

AWS Machine Learning

JULY 29, 2022

Reviewing the Account Balance chatbot. In this demo, we use an Asterisk server (a free contact center framework) deployed on an Amazon EC2 server to emulate a contact center connected to the PSTN through an Amazon Chime Voice Connector. For example, the Open Account intent includes four slots: First Name. Account Type.

Contact Center 105

Contact Center Interactive Voice Response Self service Accountability 105

ClientSuccess

JANUARY 24, 2023

Understanding a customer’s health will let you examine any account at any given time and understand where the relationship is. Our SuccessScore framework will enable you to clearly see the individual metric groups, overall scores, and trends calculated daily by a customer account. What is a Customer Health Score?

Metrics 89

Metrics SaaS Customer advocacy Accountability 89

AWS Machine Learning

APRIL 30, 2024

The sample use case in this post uses an IAM Identity Center account instance with its identity source configured as Okta, which is used as the IdP. There are two types of IAM Identity Center instances: an organization instance and an account instance. After validation, a chat session is started with the user.

Enterprise 111

Enterprise Accountability APIs Management 111

AWS Machine Learning

NOVEMBER 7, 2023

Today, we are excited to unveil three generative AI demos, licensed under MIT-0 license : Amazon Kendra with foundational LLM – Utilizes the deep search capabilities of Amazon Kendra combined with the expansive knowledge of LLMs. Having the right setup in place is the first step towards a seamless deployment of the demos. Python 3.6

Enterprise 103

Enterprise APIs Engineering Accountability 103

ProProfs Blog

AUGUST 14, 2020

But the moment you reach the checkout page, you realize that you don’t have an account and are requested to sign up now. Sign Me Up for Free ProProfs Live Chat Account! A customer’s journey not only accounts for their investment towards your tools or services but also after it. Book a Demo. Webinar Registrations.

Analytics 174

Analytics B2B Education Feedback 174

Tethr

FEBRUARY 8, 2021

Emphasis On Accountability. When you listen to 100% of calls, you are better able to hold reps accountable, coach effectively, and ultimately drive better results. Request a demo to get started. One incredibly common complaint of call center reps is complaints about cherry-picked results. And that’s money in your pocket.

Call Center 116

Call Center Coaching Surveys Accountability 116

AWS Machine Learning

AUGUST 8, 2024

An enterprise Box account typically contains a wealth of materials, including documents, presentations, knowledge articles, and more. This will enable your support, project management, product management, leadership, and other teams to quickly obtain accurate answers to their questions from the documents stored in your Box account.

Enterprise 102

Enterprise Accountability Management APIs 102

JustCall

MAY 2, 2021

With JustCall, you can create an account and run your business even if you are a team of 1. With Aircall, you need to have a team of minimum 3 members to get your account(s) created. Every user gets his/her own appointment scheduler to schedule call, appointment or demo with customers or leads. Then, welcome to JustCall!

call center software 97

call center software Call Center Analytics CRM 97

AWS Machine Learning

MARCH 1, 2024

Prerequisites Before you deploy the solution, you must complete the following prerequisites: Set up your Genesys Cloud CX account and make sure that you are able to log in. For more information on setting up your account, refer to the Genesys documentation. Set up an AWS account with the appropriate permissions.

Chatbots 104

Chatbots APIs Self service Contact Center 104

Tethr

JULY 26, 2021

As we move towards a more automated world, it is absolutely essential to set up accountability for those automated systems. Request a demo today to get started, or check out our resources section to learn more about the platform and what we’re all about. . Learn where self-service fails.

Analytics 111

Analytics Inbound sales Self service Contact Center 111

Help Scout

JUNE 3, 2021

It’s nice to envision a world where you have all the time you need to search through tools, sit in on demos, and gather every detail. If you have a little more time, you can have a larger base pool of tools to look at and can schedule more demos. Do an initial demo call with a salesperson. How urgent is your need?

Sales 105

Sales Feedback Accountability CRM 105

Inbenta

DECEMBER 28, 2024

Schedule a demo How do you use Learn across your different platforms? The first one is a public-facing site that’s accessible to everybody and incorporates over 65 of our digital demos, videos and learning modules. So 68% of customers find our demos helpful or very helpful at explaining the online process.

Banking 52

Banking Accountability Chatbots Surveys 52

AWS Machine Learning

SEPTEMBER 12, 2024

Security Amazon Bedrock is in scope for common compliance standards such as Service and Organization Control (SOC), International Organization for Standardization (ISO), and Health Insurance Portability and Accountability Act (HIPAA) eligibility, and you can use Amazon Bedrock in compliance with the General Data Protection Regulation (GDPR).

Healthcare 114

Healthcare APIs Accountability Enterprise 114

Spearline

JANUARY 6, 2022

A recent AVANT “6-12” report focusing on CCaaS notes that the CCaaS market currently accounts for more than $3 billion in global sales. Find out more and ask for a FREE DEMO today. One survey notes that responding CIOs indicate their use of on-premise applications dropped by more than 40% in 2021. billion by 2027.

Call flow 122

Call flow Contact Center Benchmark contact center solutions 122

AWS Machine Learning

NOVEMBER 13, 2023

Prerequisites To run this demo in your AWS account, complete the following prerequisites: Clone the GitHub repository and follow the steps explained in the README. Deploy an Amazon Kendra index in your AWS account. Note that running this demo will incur some additional costs.

Accountability 104

Accountability Enterprise Customer Experience 104

VirtualPBX

JANUARY 26, 2022

They will also include demos of new features and updates, giving you a closer peek behind the curtains and inside the minds of the VirtualPBX teams. First things first, the Zapier integration lets you connect your VirtualPBX account to your favorite business apps. Do More, Get More: Zapier Webinar.

voip 98

voip Banking Best practices Call Center 98

Nexmo

AUGUST 4, 2020

Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard.

APIs 125

APIs Accountability 125

Totango

DECEMBER 20, 2023

All the while galvanizing internal collaboration across accounts and facilitating upsell/cross-sell opportunity and execution to grow our book of business. Sign up for a demo today to join the thousands of users who have made Totango a leader in the CS industry. These actions lead to increased efficiency and time savings.

Enterprise 112

Enterprise Customer centricity Benchmark Upselling 112

Totango

DECEMBER 15, 2020

For instance, the Key Account Management SuccesBLOC helps you deliver more personalized attention to your most important accounts. You can use KPIs to track the health of your key accounts, segment accounts meeting specific criteria and trigger automated actions to maintain account health. .

Best practices 115

Best practices Accountability Personalization Technology 115

Totango

MAY 17, 2024

Cumbersome executive summaries : Preparing comprehensive account summaries for executives is time-consuming and challenging, especially when data must be gathered from multiple sources. As a result, CSMs spend a staggering 35% of their time compiling details on customer accounts using various tools. Tools like Chorus and Gong.io

Accountability 98

Accountability Government Chatbots Engineering 98

AWS Machine Learning

JULY 11, 2024

Prerequisites Create an AWS account if you do not already have one. Access to the AWS account through the AWS Management Console and the AWS Command Line Interface (AWS CLI). You must have no commitment model units reserved for the base model to run this demo. A notification email is sent with the outcome. bash build.sh

APIs 110

APIs Accountability Enterprise Best practices 110

Totango

FEBRUARY 2, 2021

This stands in contrast to plans shared via email or in a spreadsheet, where it becomes difficult to tie these outcomes to customer accounts. The chain of command should be set in advance so it’s easier to get the client’s account back on track. How Do You Use a Customer Success Plan?

Benchmark 127

Benchmark Chatbots Accountability Enterprise 127

SharpenCX

NOVEMBER 10, 2021

With ever-changing trends and the challenges to meet new customer expectations , you have to account for tons of factors. This is the first question to consider before setting up meetings and demos with a new vendor. You always want to account for potential growth in your company. How scalable is your system? .

Cloud contact 128

Cloud contact Contact Center contact center solutions Accountability 128

Talkdesk

NOVEMBER 30, 2020

I ended up being able to service more accounts while doing it faster, with time to spare before school. A live audience watched the demos, compared the apps and voted for the winner. Partnering with my brother changed everything. We also invited nine of our AppConnect partners to the first Talkdesk Digital Showdown: Innovations in CX.

Banking 103

Banking Contact Center Accountability Technology 103

Nexmo

NOVEMBER 10, 2020

Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard. We’re just building a demo application. Just remember to have your Vonage account and CLI ready. Prerequisites. and Superuser.

APIs 139

APIs Accountability 139

AWS Machine Learning

JUNE 4, 2024

AWS account – You’ll need an active AWS account. Enable Claude Anthropic models – These models should be enabled in your AWS account. Enable Amazon Titan – Amazon Titan should be activated in your AWS account. In this demo, an outbound call is made using the CreateSipMediaApplicationCall API. spk_0: Yeah.

Engineering 100

Engineering Accountability Best practices Analytics 100

JustCall

APRIL 9, 2021

For receiving phone calls, you either had to keep your JustCall account open in a Chrome browser tab or receive it on your mobile phone. The new Google extension or the Click To Call Chrome Extension for making calls enables you to call up any available number on a website directly via your JustCall account.

voip 98

voip CRM Analytics Interactive Voice Response 98

AWS Machine Learning

OCTOBER 31, 2024

An AWS account and an AWS Identity and Access Management (IAM) principal with sufficient permissions to create and manage the resources needed for this application. If you don’t have an AWS account, refer to How do I create and activate a new Amazon Web Services account? The script deploys the AWS CDK project in your account.

APIs 108

APIs Scripts Accountability Construction 108

Totango

MAY 31, 2022

Totango’s Presentation Builder tool uses a visual approach to presenting and sharing customer outcomes and goals collected from account data in Totango. With the Presentation Builder, you can: Generate a presentation directly from a customer’s account profile and store it in their account assets in Totango.

Accountability 87

Accountability Enterprise Metrics Management 87

Creative Virtual

FEBRUARY 7, 2023

The recommendation was based on a recent product search and comparison I had done while logged into my account, so in that way it was personalized. Users are given responses that are specific for them based on their account, subscriptions, invoices, member status, purchase history, location – the list goes on and on.

Personalization 105

Personalization Virtual Agent Chatbots Self service 105

AWS Machine Learning

APRIL 18, 2024

Check out the following demo to see how it works. It’s straightforward to deploy in your AWS account. Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application.

APIs 116

APIs Accountability Analytics Entertainment 116

TechSee

MAY 10, 2021

Our TechSee Sales Superstars are enterprising, resourceful, experienced and ambitious individuals who collaborate across functions (BD, Sales, Account Management, Pre-Sales, Customer Success) to deliver exceptional results. Stephen Brown – UK/EU Account manager. Stephane Friedfeld – FR/EU Account Manager.

Sales 109

Sales Enterprise Accountability Best practices 109

SharpenCX

SEPTEMBER 16, 2021

The ticket and associated account info will pop up in Zendesk so your agent has it front and center to help Jasmine with her billing issue. Request a Demo. Sharpen will either trigger a new ticket to populate in Zendesk and show up on your agent’s screen. Or, the IVR will prompt Jasmine to enter an existing ticket number. .

Contact Center 128

Contact Center Interactive Voice Response Wait times Call Center 128

AWS Machine Learning

JULY 29, 2024

In this post, we show how native integrations between Salesforce and Amazon Web Services (AWS) enable you to Bring Your Own Large Language Models (BYO LLMs) from your AWS account to power generative artificial intelligence (AI) applications in Salesforce. For this post, we use the Anthropic Claude 3 Sonnet model. Choose Connect.

APIs 104

APIs Accountability CRM Engineering 104