AWS Machine Learning

NOVEMBER 14, 2024

We recently announced the general availability of cross-account sharing of Amazon SageMaker Model Registry using AWS Resource Access Manager (AWS RAM) , making it easier to securely share and discover machine learning (ML) models across your AWS accounts. Mitigation strategies : Implementing measures to minimize or eliminate risks.

Government 102

Government Management APIs Accountability 102

AWS Machine Learning

APRIL 8, 2025

This personalized approach makes sure customers discover new cuisines and dishes tailored to their tastes, improving satisfaction and driving increased order volumes. In the past, the data science and engineering teams at iFood operated independently. The ML platform empowers the building and evolution of ML systems.

Engineering 103

Engineering Virtual Agent Management Technology 103

AWS Machine Learning

OCTOBER 6, 2023

Large language models (LLMs) are revolutionizing fields like search engines, natural language processing (NLP), healthcare, robotics, and code generation. The personalization of LLM applications can be achieved by incorporating up-to-date user information, which typically involves integrating several components.

Personalization 139

Personalization Engineering Construction Transportation 139

AWS Machine Learning

DECEMBER 11, 2024

Weve seen our sales teams use this capability to do things like consolidate meeting notes from multiple team members, analyze business reports, and develop account strategies. Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI.

Sales 105

Sales Accountability APIs CRM 105

AWS Machine Learning

MAY 2, 2024

Personalized customer experiences are essential for engaging today’s users. However, delivering truly personalized experiences that adapt to changes in user behavior can be both challenging and time-consuming. A higher coverage means Amazon Personalize recommends more of your catalog. compared to previous versions.

Personalization 120

Personalization Engineering Accountability Management 120

AWS Machine Learning

NOVEMBER 13, 2023

Businesses use their data with an ML-powered personalization service to elevate their customer experience. Amazon Personalize accelerates your digital transformation with ML, making it easier to integrate personalized recommendations into existing websites, applications, email marketing systems, and more.

Personalization 115

Personalization APIs Accountability Engineering 115

AWS Machine Learning

FEBRUARY 29, 2024

Amazon Personalize allows you to add sophisticated personalization capabilities to your applications by using the same machine learning (ML) technology used on Amazon.com for over 20 years. You can also add data incrementally by importing records using the Amazon Personalize console or API. No ML expertise is required.

Personalization 122

Personalization Accountability Entertainment Construction 122

ShepHyken

MARCH 12, 2021

Every business needs to offer novel solutions to close high-value B2B deals with confidence, even if they haven’t seen the products in-person or aren’t visiting the seller’s place. With air travel, in-person meetings and conferences curtailed right now, it is the only way businesses can sail through the pandemic revival stage.

B2B 385

B2B Journey mapping B2C Telecommunications 385

AWS Machine Learning

MARCH 25, 2025

User interaction tracking In interactive applications, state management allows the system to remember user inputs and preferences, facilitating personalized experiences. Prerequisites To follow along with this post, you need an AWS account with the appropriate permissions. He enjoys playing tennis and biking on mountain trails.

APIs 117

APIs Management Government Healthcare 117

AWS Machine Learning

APRIL 3, 2024

Search engines and recommendation systems powered by generative AI can improve the product search experience exponentially by understanding natural language queries and returning more accurate results. Store embeddings into the Amazon OpenSearch Serverless as the search engine. We also include screenshots and details of the output.

Engineering 132

Engineering Accountability Education Metrics 132

AWS Machine Learning

OCTOBER 31, 2024

After you set up the connector, you can create one or multiple data sources within Amazon Q Business and configure them to start indexing emails from your Gmail account. The connector supports authentication using a Google service account. We describe the process of creating an account later in this post. Choose Create.

APIs 119

APIs Accountability Enterprise Engineering 119

AWS Machine Learning

JULY 15, 2024

In this post we show you how Mixbook used generative artificial intelligence (AI) capabilities in AWS to personalize their photo book experiences—a step towards their mission. Instead, it provides a creative partner to enable the user’s own storytelling to imbue a book with personal flourishes.

Personalization 121

Personalization Engineering Benchmark Analytics 121

AWS Machine Learning

OCTOBER 9, 2023

A recommendation engine is only as good as the data used to prepare it. Transforming raw data into a format that is suitable for a model is key to getting better personalized recommendations for end-users. You can create a new Amazon Personalize dataset group to use in this walkthrough or use an existing one.

Personalization 118

Personalization Engineering Automotive Best practices 118

AWS Machine Learning

JANUARY 6, 2023

TR’s customers span across the financial, risk, legal, tax, accounting, and media markets. Prior to building this centralized platform, TR had a legacy rules-based engine to generate renewal recommendations. Solution architecture.

Personalization 91

Personalization APIs Engineering Enterprise 91

AWS Machine Learning

FEBRUARY 11, 2025

Enhancing AWS Support Engineering efficiency The AWS Support Engineering team faced the daunting task of manually sifting through numerous tools, internal sources, and AWS public documentation to find solutions for customer inquiries. Configure IAM Identity Center You can only have one IAM Identity Center instance per account.

Enterprise 96

Enterprise Engineering APIs Best practices 96

AWS Machine Learning

FEBRUARY 21, 2025

Our goal at Rocket is to provide a personalized experience for both our current and prospective clients. This would allow us to deliver more personalized experiences and understand our customers better. Data access: Refined data is registered in the data accounts AWS Glue Data Catalog and exposed to other accounts via Lake Formation.

Engineering 75

Engineering Finance Accountability Analytics 75

AWS Machine Learning

SEPTEMBER 18, 2024

Personalization has become a cornerstone of delivering tangible benefits to businesses and their customers. We present our solution through a fictional consulting company, OneCompany Consulting, using automatically generated personalized website content for accelerating business client onboarding for their consultancy service.

Personalization 125

Personalization Construction Consulting Consulting 125

AWS Machine Learning

NOVEMBER 15, 2024

Sensitive information filters are used to block or redact sensitive information such as personally identifiable information (PII) or your specified context-dependent sensitive information in user inputs and model outputs. For example, one team or account could be allowed to provision capacity for Amazon Titan Text, but not Anthropic models.

APIs 111

APIs Government Best practices Metrics 111

Fonolo

MAY 23, 2023

But did you know that hyper-personalization in the contact center is one of the best ways to delight your customers? Deloitte reports that 90% of people are attracted to hyper-personalized advertising content, and customers are quickly coming to expect it. What is Hyper-Personalization in a Contact Center?

Contact Center 106

Contact Center Personalization Analytics Chatbots 106

AWS Machine Learning

NOVEMBER 22, 2024

The mandate of the Thomson Reuters Enterprise AI Platform is to enable our subject-matter experts, engineers, and AI researchers to co-create Gen-AI capabilities that bring cutting-edge, trusted technology in the hands of our customers and shape the way professionals work. How do I get started with setting up an ACME Corp account?

APIs 120

APIs Chatbots Enterprise Customer centricity 120

AWS Machine Learning

MARCH 18, 2025

By taking advantage of these innovative technologies, healthcare providers can deliver more personalized, efficient, and effective care, ultimately improving patient outcomes and driving progress in the life sciences domain. Recommendations for personalized patient care or adjustments to treatment regimens.

Healthcare 112

Healthcare Analytics Consulting Consulting 112

AWS Machine Learning

NOVEMBER 7, 2024

Some applications may need to access data with personal identifiable information (PII) while others may rely on noncritical data. The tenant application uses FMs available through the generative AI gateway and its own vector store to provide personalized, relevant responses to the end user. They’re illustrated in the following figure.

Enterprise 113

Enterprise APIs Government Accountability 113

AWS Machine Learning

NOVEMBER 19, 2024

Prerequisites Before you start, make sure you have the following prerequisites in place: Create an AWS account , or sign in to your existing account. topicPolicyConfig={ 'topicsConfig': [ { 'name': 'In-Person Tutoring', 'definition': 'Requests for face-to-face, physical tutoring sessions.', 'examples': [ 'Can you tutor me in person?'

APIs 116

APIs Government Banking Engineering 116

AWS Machine Learning

NOVEMBER 26, 2023

Amazon Personalize is excited to announce the new Next Best Action ( aws-next-best-action ) recipe to help you determine the best actions to suggest to your individual users that will enable you to increase brand loyalty and conversion. All your data is encrypted to be private and secure.

Personalization 110

Personalization Engineering APIs Consulting 110

ShepHyken

APRIL 28, 2024

For context, these are the customers who continue to buy from you over and over again, and should account for the majority of your total sales. This article includes five ways to manage the VIP experience, and of course, there’s technology, personalization, and more. Years ago, the term “Big Data” became popular.

Customer Service 185

Customer Service Advertising B2C Big data 185

AWS Machine Learning

APRIL 18, 2023

However, the team historically employed a rule-based curation method to recommend jobs throughout its user experience, which doesn’t allow members to get job recommendations personalized to their individual experience, expertise, and interests. “To It should be an easy process.

Personalization 95

Personalization Metrics Healthcare Automotive 95

Callminer

OCTOBER 11, 2018

Nate is the Marketing and IT Manager for Maple Holistics , a company that provides all-natural and cruelty-free personal care products. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Reuben Kats is the COO, Web Design Sales Engineer, and Customer Service/ Account Manager at GrabResults,LLC.

Call Center 561

Call Center Metrics Contact Center Wait times 561

AWS Machine Learning

NOVEMBER 21, 2024

Prerequisites To implement the proposed solution, make sure you have satisfied the following requirements: Have an active AWS account. Do not include any personally identifiable information (PII) in the summary. Yanyan graduated from Texas A&M University with a PhD in Electrical Engineering.

APIs 111

APIs Call Center Engineering Personalization 111

AWS Machine Learning

NOVEMBER 12, 2024

In this blog post, we demonstrate prompt engineering techniques to generate accurate and relevant analysis of tabular data using industry-specific language. NOTE : Since we used an SQL query engine to query the dataset for this demonstration, the prompts and generated outputs mention SQL below.

Engineering 112

Engineering Real estate Government Big data 112

ChurnZero

JANUARY 31, 2025

But when youre buying AI for automation, summarization, health scoring, predictive analysis, and more, its hard to pull together many point solutions without a full-time ops or engineering team. The CSP should be doing things for you: writing emails, summarizing account histories things that are actionable.

Upselling 97

Upselling Engineering Enterprise Marketing 97

AWS Machine Learning

DECEMBER 3, 2024

Additionally, Cropwise AI enables personalized recommendations at scale, tailoring seed choices to align with local conditions and specific farm needs, creating a more precise and accessible selection process. The tool also streamlines data navigation, allowing users to efficiently explore and compare Syngenta’s extensive seed catalogue.

Sales 108

Sales APIs Engineering Analytics 108

ShepHyken

APRIL 21, 2017

This week on our Friends on Friday guest blog post my colleague, Dianna Booher, shares ideas for handling tough personalities while offering great customer service. This technique works whether you’re talking about engineering, piloting, or selling. Solving customer problems is expected. Shep Hyken. Allow Time for Reflection.

Airlines 216

Airlines Customer Care Engineering Accountability 216

TechSee

SEPTEMBER 9, 2020

They want to communicate on their preferred channels, receiving personalized content and proactive services. Organizations are therefore leveraging data to deliver personalized one-to-one service, in line with current expectations and evolving needs, from raising families to special care. The other is cost optimization. Reducing Costs.

Management 145

Management Engineering voip outsourcing 145

AWS Machine Learning

NOVEMBER 15, 2024

Multimodal embeddings can enable personalized recommendations by understanding user preferences and matching them with the most relevant assets. Breanne holds a Bachelor of Science in Computer Engineering from University of Illinois at Urbana Champaign. If so, skip to the next section in this post.

Benchmark 108

Benchmark Enterprise Construction Engineering 108

AWS Machine Learning

AUGUST 8, 2024

Today’s leading companies trust Twilio’s Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create personalized experiences for their customers.

Engineering 125

Engineering Accountability Feedback Construction 125

AWS Machine Learning

JUNE 29, 2023

In this post, we show how to use the user’s current device type as context to enhance the effectiveness of your Amazon Personalize -based recommendations. Although this post shows how Amazon Personalize can be used for a video on demand (VOD) use case, it’s worth noting that Amazon Personalize can be used across multiple industries.

Personalization 88

Personalization APIs Enterprise Engineering 88

AWS Machine Learning

NOVEMBER 7, 2024

Generative AI has transformed customer support, offering businesses the ability to respond faster, more accurately, and with greater personalization. In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences.

APIs 129

APIs Enterprise Automotive Customer Support 129