AWS Machine Learning

NOVEMBER 1, 2024

Amazon Q Business is a generative AI-powered assistant designed to enhance enterprise operations. You can tailor Amazon Q Business to your specific business needs by connecting to your company’s information and enterprise systems using built-in connectors to a variety of enterprise data sources. authentication. Using OAuth 2.0

Enterprise 116

Enterprise APIs Accountability Management 116

AWS Machine Learning

NOVEMBER 7, 2024

To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle. With AWS IAM Identity Center , you can create or connect workforce users and centrally manage their access across their AWS accounts and applications.

Enterprise 112

Enterprise APIs Government Accountability 112

AWS Machine Learning

JANUARY 29, 2025

Large organizations often have many business units with multiple lines of business (LOBs), with a central governing entity, and typically use AWS Organizations with an Amazon Web Services (AWS) multi-account strategy. LOBs have autonomy over their AI workflows, models, and data within their respective AWS accounts.

Enterprise 97

Enterprise Government Accountability Finance 97

Totango

FEBRUARY 12, 2025

For enterprise organizations, managing customer relationships is far from simple. For enterprises, a well-constructed customer health score isnt just a nice-to-have; its a strategic asset that empowers teams to manage complexity, sustain customer satisfaction, and scale their customer success efforts.

Enterprise 62

Enterprise Metrics Accountability Construction 62

AWS Machine Learning

SEPTEMBER 13, 2024

Prerequisites Before proceeding, make sure you have the following resources set up: An AWS account. If you don’t have an account, you can sign up for one. The following screenshot shows the three Amazon Bedrock agents that were deployed in your account. To learn more, refer to Amazon Bedrock Agents.

APIs 130

APIs Enterprise Best practices Accountability 130

Callminer

NOVEMBER 9, 2020

Further, malicious callers can manipulate customer service agents and automated systems to change account information, transfer money and more. Some fraudsters build a rapport with a particular agent or retail associate over time before requesting that they send a financial sum to their bank account.

Call Center 345

Call Center Banking Contact Center Accountability 345

AWS Machine Learning

MARCH 13, 2024

Typically, these datasets are aggregated in a centralized Amazon Simple Storage Service (Amazon S3) location from various business applications and enterprise systems. This post walks through the steps involved in configuring S3 Access Points to enable cross-account access from a SageMaker notebook instance.

Accountability 123

Accountability Engineering Enterprise Big data 123

AWS Machine Learning

FEBRUARY 13, 2024

SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).

Accountability 126

Accountability Government Engineering Scripts 126

AWS Machine Learning

JANUARY 24, 2024

Additionally, enterprises must ensure data security when handling proprietary and sensitive data, such as personal data or intellectual property. This post discusses how enterprises can build accurate, transparent, and secure generative AI applications while keeping full control over proprietary data. Where is the data processed?

Enterprise 144

Enterprise APIs Advertising Technology 144

AWS Machine Learning

SEPTEMBER 6, 2023

In this post, we build a secure enterprise application using AWS Amplify that invokes an Amazon SageMaker JumpStart foundation model, Amazon SageMaker endpoints, and Amazon OpenSearch Service to explain how to create text-to-text or text-to-image and Retrieval Augmented Generation (RAG). You may need to request a quota increase.

Enterprise 126

Enterprise APIs Real estate Construction 126

ShepHyken

MARCH 29, 2019

Very often, retail managers lack time and capacity to process and take into account all the necessary data to set attractive prices. “If Considering, that the US giant accounted for almost half of the US e-commerce market, or $258.22 For example, Amazon generates more than 35% of its revenue via AI price recommendations.

Customer Experience 276

Customer Experience Accountability CRM Enterprise 276

Beyond Philosophy

MAY 8, 2017

Six years later, the outcomes of this study hold true – customers’ emotional and subconscious responses to your brand account for a good half of the total Customer Experience.

Customer Experience 352

Customer Experience Advertising Customer emotions Consulting 352

Steve DiGioia

FEBRUARY 7, 2022

Standards must align with your mission, business objectives, and organizational leadership, and be implemented consistently across your enterprise. Employees need to buy into the value of adhering to standards, so everyone is pulling in the same direction and reinforcing your brand.” ” Are Company Standards Important?

Enterprise 345

Enterprise Management Accountability Customer Service 345

AWS Machine Learning

NOVEMBER 14, 2024

For a multi-account environment, you can track costs at an AWS account level to associate expenses. A combination of an AWS account and tags provides the best results. For multiple accounts, assign mandatory tags to each one, identifying its purpose and the owner responsible.

Government 107

Government Best practices Accountability APIs 107

ShepHyken

AUGUST 31, 2023

This week, we feature an article by Sage , an international company that helps organizations of all sizes with accounting, payroll, and payment solutions. Enterprise resource management (ERP) systems centralize, automate, and manage core business data and processes, from inventory management to real-time sales information.

Journey mapping 333

Journey mapping Upselling CRM Feedback 333

AWS Machine Learning

NOVEMBER 7, 2023

Furthermore, the cost to train new LLMs can prove prohibitive for many enterprise settings. These demos can be seamlessly deployed in your AWS account, offering foundational insights and guidance on utilizing AWS services to create a state-of-the-art LLM generative AI question and answer bot and content generation. Python 3.6

Enterprise 118

Enterprise APIs Engineering Accountability 118

Outsource Consultants

JANUARY 28, 2025

Why Selecting the Right Enterprise Contact Center Matters Choosing the right enterprise contact center is a critical decision for businesses seeking to enhance customer experience and operational efficiency. What Are Must-Have Features in an Enterprise Contact Center?

Enterprise 67

Enterprise Contact Center Average Handle Time contact center solutions 67

Beyond Philosophy

MAY 15, 2021

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. 13:40 Colin shares a story about working with a healthcare company and what it taught him about segmenting customers within a single account. This podcast is sponsored by Verint.

Customer Experience 259

Customer Experience Management B2B Customer emotions 259

AWS Machine Learning

DECEMBER 1, 2023

Prerequisites to update domains To use these new features, the ML admins must have access to: An AWS account. A SageMaker domain in your selected AWS account. You can also manage your subnets and connection modes later on if changes are required. Now let’s go through the new experience in more depth.

Enterprise 121

Enterprise APIs Accountability Government 121

CCNG

JUNE 16, 2021

The FTC noted negative outcomes of AI models and warned those using AI to “hold yourself accountable – or be ready for the FTC to do it for you.” tasked with growing the company's enterprise customer base and further building out the team. Equally newsworthy that same week, the European Union proposed comprehensive AI regulation.

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CCNG Government Healthcare Enterprise 221

AWS Machine Learning

JULY 17, 2024

Amazon Q Business is a fully managed, secure, generative-AI powered enterprise chat assistant that enables natural language interactions with your organization’s data. The AWS Support, AWS Trusted Advisor, and AWS Health APIs are available for customers with Enterprise Support, Enterprise On-Ramp, or Business support plans.

Scripts 124

Scripts APIs Enterprise Accountability 124

AWS Machine Learning

OCTOBER 20, 2023

Governing ML lifecycle at scale is a framework to help you build an ML platform with embedded security and governance controls based on industry best practices and enterprise standards. This framework is useful for the following customers: Large enterprise customers that have many LOBs or departments interested in using ML.

Government 132

Government Engineering Accountability Enterprise 132

CCNG

JANUARY 8, 2025

AI can proactively alert customers about account anomalies or subscription renewals, as well as identify up-sell and cross-sell opportunities. They are empowering enterprises to deliver exceptional service that is instant, personalized, in any language, and on any channel. Thank you to CCNG member Cognigy for sharing these insights.

Contact Center 195

Contact Center CCNG Enterprise Technology 195

AWS Machine Learning

AUGUST 31, 2023

As Artificial Intelligence (AI) and Machine Learning (ML) technologies have become mainstream, many enterprises have been successful in building critical business applications powered by ML models at scale in production. Depending on your governance requirements, Data Science & Dev accounts can be merged into a single AWS account.

Government 125

Government Accountability Enterprise Best practices 125

AWS Machine Learning

NOVEMBER 22, 2024

The data mesh architecture aims to increase the return on investments in data teams, processes, and technology, ultimately driving business value through innovative analytics and ML projects across the enterprise. The diagram shows several accounts and personas as part of the overall infrastructure.

Government 100

Government Banking Accountability Engineering 100

AWS Machine Learning

AUGUST 8, 2024

An enterprise Box account typically contains a wealth of materials, including documents, presentations, knowledge articles, and more. This will enable your support, project management, product management, leadership, and other teams to quickly obtain accurate answers to their questions from the documents stored in your Box account.

Enterprise 114

Enterprise Accountability Management APIs 114

AWS Machine Learning

JUNE 21, 2024

With new models released daily, many enterprise admins want more control over the FMs that can be discovered and used by users within their organization (for example, only allowing models based on pytorch framework to be discovered). Finally, we look at how an admin user can share the private hub with users in another account.

Management 119

Management Government Accountability Enterprise 119

AWS Machine Learning

APRIL 23, 2024

As successful proof-of-concepts transition into production, organizations are increasingly in need of enterprise scalable solutions. This post explores the new enterprise-grade features for Knowledge Bases on Amazon Bedrock and how they align with the AWS Well-Architected Framework.

APIs 125

APIs Enterprise Scripts Accountability 125

AWS Machine Learning

JULY 2, 2024

With the rise of generative artificial intelligence (AI), an increasing number of organizations use digital assistants to have their end-users ask domain-specific questions, using Retrieval Augmented Generation (RAG) over their enterprise data sources. Create an S3 bucket in your account. installed Node.js

APIs 141

APIs Scripts Enterprise Engineering 141

ShepHyken

NOVEMBER 15, 2019

Further, when you want customizable features such as artificial intelligence applications (see below), you don’t have to buy expensive enterprise tools or hire the technical experts required to use them. This sort of dynamic IVR can surprise your customers by: Immediately recognizing them and greeting them by name.

Interactive Voice Response 249

Interactive Voice Response Customer Experience Self service Contact Center 249

AWS Machine Learning

JULY 17, 2024

This latest addition to the SageMaker suite of machine learning (ML) capabilities empowers enterprises to harness the power of large language models (LLMs) and unlock their full potential for a wide range of applications. Cohere Command R is a scalable, frontier LLM designed to handle enterprise-grade workloads with ease.

Enterprise 123

Enterprise Chatbots Healthcare Finance 123

AWS Machine Learning

JUNE 12, 2024

Amazon Q can help you get fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company’s information repositories and enterprise systems. Prerequisites For this walkthrough, you should have the following prerequisites: An AWS account set up.

APIs 136

APIs Enterprise Accountability Feedback 136

AWS Machine Learning

OCTOBER 2, 2024

Large enterprises are building strategies to harness the power of generative AI across their organizations. This integration makes sure enterprises can take advantage of the full power of generative AI while adhering to best practices in operational excellence. What’s different about operating generative AI workloads and solutions?

Government 127

Government APIs Enterprise Best practices 127

AWS Machine Learning

APRIL 11, 2024

Advances in generative artificial intelligence (AI) have given rise to intelligent document processing (IDP) solutions that can automate the document classification, and create a cost-effective classification layer capable of handling diverse, unstructured enterprise documents. Categorizing documents is an important first step in IDP systems.

APIs 133

APIs Banking Enterprise Engineering 133

AWS Machine Learning

OCTOBER 30, 2023

The Amazon Bedrock VPC endpoint powered by AWS PrivateLink allows you to establish a private connection between the VPC in your account and the Amazon Bedrock service account. Use the following template to create the infrastructure stack Bedrock-GenAI-Stack in your AWS account. With an M.Sc.

APIs 141

APIs Big data Accountability Enterprise 141

AWS Machine Learning

JULY 30, 2024

Amazon Q Business is a fully managed, permission aware generative artificial intelligence (AI)-powered assistant built with enterprise grade security and privacy features. Amazon Q Business can be configured to answer questions, provide summaries, generate content, and securely complete tasks based on your enterprise data.

APIs 131

APIs Enterprise Accountability Management 131