Remove Accountability Remove Enterprise Remove Revenue potential
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Unlock growth potential with Totango revenue intelligence integrations

Totango

These touchpoints are key for driving positive customer outcomes and unlocking new revenue potential—which makes connecting revenue intelligence platforms, like Gong and Chorus, directly into Totango critical to accelerate the path to success for customers, relieving what would be an otherwise time-consuming and difficult burden.

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Insider hot takes: CS & Sales synergize to unleash predictable growth

Totango

This would establish shared accountability for net revenue retention (NRR) and ensure that all functions are incentivized to focus on long-term customer success. This approach results in stickiness and retention that generate ongoing revenue potential.

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How Customer Success Technology Tackles the Top 7 CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. The critical ingredient in the quest for enterprise growth, therefore, becomes customer visibility. SAP’s Success Story. Sonar’s Success Story. Scaling the Team.

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How Customer Success Technology Tackles the Top CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. The critical ingredient in the quest for enterprise growth, therefore, becomes customer visibility. SAP’s Success Story. Sonar’s Success Story. Scaling the Team.

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When Should You Upgrade CS Software?

Totango

Knowing when it’s time to upgrade CS software can save you time, customers and revenue potentially lost to inefficiency. appeared first on Best Customer Success Blog: Articles for Enterprise Growth. Is It Time for You to Upgrade CS Software? The post When Should You Upgrade CS Software?

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Cloud Contact Center Solutions Continue Upward Trajectory

DMG Consulting

Enterprise business and IT leaders are struggling to find the right cloud-based solutions for their operations. As of the end of 2016, DMG estimates that the revenue size of the cloud-based contact center infrastructure market (excluding carrier revenue) was at least $2.8 Given that this represents only 11.4

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Brand Integrity and Your Ideal Customer

ClearAction

After you nurture potential customers along their buying journey, there’s the handoff to Accounts Receivable, customer onboarding, account management, Customer Success, Customer Service, Customer Loyalty, etc. And it relies on consistency across your entire enterprise and its ecosystem: suppliers, partners, etc.