Remove Accountability Remove Events Remove Scripts
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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

An AWS account and an AWS Identity and Access Management (IAM) principal with sufficient permissions to create and manage the resources needed for this application. If you don’t have an AWS account, refer to How do I create and activate a new Amazon Web Services account? The script deploys the AWS CDK project in your account.

APIs 124
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How to Make or Break Your Customer Experience

Beyond Philosophy

Let’s say your IT system requires getting your email address for every customer to access the details of the account. When you are frustrated, stressed, and upset, how do you feel about entering your account number followed by the pound sign? In many cases, they will also use a Call Center script. Let me give you an example.

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Generate customized, compliant application IaC scripts for AWS Landing Zone using Amazon Bedrock

AWS Machine Learning

Amazon Bedrock empowers teams to generate Terraform and CloudFormation scripts that are custom fitted to organizational needs while seamlessly integrating compliance and security best practices. Traditionally, cloud engineers learning IaC would manually sift through documentation and best practices to write compliant IaC scripts.

Scripts 129
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Transcribe, translate, and summarize live streams in your browser with AWS AI and generative AI services

AWS Machine Learning

From gaming and entertainment to education and corporate events, live streams have become a powerful medium for real-time engagement and content consumption. script to automatically copy the cdk configuration parameters to a configuration file by running the following command, still in the /cdk folder: /scripts/postdeploy.sh

APIs 130
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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Agents can also send feedback directly to script authors to further improve processes.

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Let’s talk about Chat GPT in the Contact Center

CCNG

Handling Basic Inquiries : Chat GPT can assist with basic inquiries such as order status, account information, shipping details, or product specifications. In the end, writing scripts, using it for marketing or content and other simple tasks appear to be the main use cases right now.”