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How Customer Success Technology Tackles the Top 7 CS Challenges

Totango

NOVEMBER 12, 2020

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. As a hospitality platform, SevenRooms knew they needed to pivot quickly to meet the changing needs of customers and their industry. Sonar’s Success Story. Scaling the Team.

Technology 104
Technology Customer centricity Enterprise Surveys 104
article thumbnail

How Customer Success Technology Tackles the Top CS Challenges

Totango

NOVEMBER 12, 2020

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. As a hospitality platform, SevenRooms knew they needed to pivot quickly to meet the changing needs of customers and their industry. Sonar’s Success Story. Scaling the Team.

Technology 89
Technology Customer centricity Enterprise Surveys 89
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