Quality Contact Solutions

DECEMBER 16, 2020

By Nathan Teahon, Strategic Account Manager. Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. In B2B Telemarketing , you are typically calling someone that is not expecting your call. has run the?gamut

Telemarketing 97

Telemarketing Scripts B2B Call Center 97

CrazyCall

JANUARY 21, 2019

One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Is inside sales just a different word for telemarketing?

Telemarketing 87

Telemarketing Sales Scripts Gamification 87

Quality Contact Solutions

DECEMBER 31, 1969

Great leaders operate with honesty and integrity, they inspire others to go above and beyond, they empower their employees, hold them accountable and are great communicators. To be truly successful in the b2b telemarketing services industry one must possess these various attributes and utilize them to drive their team to new heights.

Telemarketing 66

Telemarketing B2B Call Center Coaching 66

Callminer

SEPTEMBER 23, 2020

” – Outbound Telemarketing Tips That Will Make Them Listen , Magellan Solutions; Twitter: @magellanbpo. “Do any of your top target accounts fall into the same industry or vertical? ” – Brad Beutler, 6 Examples of Using Employee Email as a New Account Based Marketing Channel , Terminus; Twitter: @Terminus.

Best practices 182

Best practices Call Center Outbound sales Telemarketing 182

Quality Contact Solutions

JULY 19, 2018

The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At QCS, every call center and telemarketing program we conduct for our clients has a direct tie to growing or maintaining revenues on behalf of our clients. By Angela Garfinkel, President.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

Quality Contact Solutions

DECEMBER 31, 1969

Many companies use telemarketing to set appointments. Regardless of the industry, the keys to telemarketing appointment setting success remain the same. The telemarketing appointment setting team must have a good understanding of your core products and services. In telemarketing appointment setting, attitude is 80% of the job.

Telemarketing 65

Telemarketing outsourcing B2B Sales 65

Dialer 360

NOVEMBER 26, 2024

However, as the regulatory rules changes, it gets harder to stay on top of and adhere to telemarketing laws and regulations. What is the DNC Scrubbing DNC scrubbing is the process of excluding phone numbers from your telemarketing list that are registered on the National Do Not Call registry. What is DNC Listing and How Does it Work?

B2B 49

B2B Sales Telemarketing CRM 49

Quality Contact Solutions

DECEMBER 31, 1969

One of our favorite owner-operators is a telemarketing firm in Nebraska. Telemarketing Firm in Nebraska has Great People. As a telemarketing firm in Nebraska, their location is really ideal for bringing potential clients in as well as follow up meetings once a program is running. Worldwide Access Solutions, Inc.

Telemarketing 61

Telemarketing B2B Call Center Advertising 61

TeleDirect

JANUARY 13, 2025

Billing Inquiries: Agents handle questions about invoices, payments, and account balances. Technical Assistance: Inbound call centers assist customers with software, hardware, or other technical problems, ensuring swift resolution. Lead Generation: Outbound calls identify and qualify prospects, creating a pipeline for the sales team.

Telemarketing 62

Telemarketing Call Center CRM Healthcare 62

Quality Contact Solutions

DECEMBER 24, 2020

Telemarketing services can help those businesses experiencing a multitude of different challenges. Keep reading to learn the reasons to use telemarketing services. Our clients share the challenges they face and, ultimately, why they chose to work with Quality Contact Solutions as their telemarketing services partner.

Telemarketing 52

Telemarketing outsourcing Surveys B2B 52

Quality Contact Solutions

SEPTEMBER 22, 2022

There are several popular social media platforms to choose from, but usually, it makes the most sense to be active on multiple accounts. Also, don’t forget to encourage your other team members to follow your accounts and like and share content. Telemarketing lead generation companies also help to provide more qualified leads.

Telemarketing 98

Telemarketing Advertising outsourcing Marketing 98

Quality Contact Solutions

MARCH 13, 2024

Understanding the complexities of Prior Express Written Consent (PEWC) can be challenging for many telemarketing compliance businesses. This fundamental definition underscores the importance of obtaining explicit consent from individuals before initiating telemarketing communications. How Does PEWC Work? Why is PEWC Important?

Telemarketing 52

Telemarketing Accountability Marketing Technology 52

Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing plays a vital role in the success and growth of companies. While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay.

Telemarketing 49

Telemarketing outsourcing Upselling Sales 49

Quality Contact Solutions

DECEMBER 16, 2020

By Nathan Teahon, Strategic Account Manager. Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. In B2B Telemarketing , you are typically calling someone that is not expecting your call. has run the?gamut

Telemarketing 52

Telemarketing Scripts B2B Call Center 52

Quality Contact Solutions

FEBRUARY 23, 2023

Business needed to go on, and outbound telemarketing services for the health care industry helped facilitate just that…keeping business moving forward. Sales organizations that work with the health care industry can benefit from outbound telemarketing services in several ways. How to Select a Telemarketing Services Company 4.

Telemarketing 52

Telemarketing outsourcing Upselling Sales 52

Quality Contact Solutions

DECEMBER 31, 1969

Choosing a telemarketing call center located in the United States has several clear advantages. Let’s explore why your brand, company and reputation are tightly tied to the direct representation as an organization in the telemarketing call center you choose. based telemarketing call center. based telemarketing call center.

Telemarketing 49

Telemarketing Call Center Government Healthcare 49

Quality Contact Solutions

JULY 26, 2022

Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice.

Scripts 98

Scripts Call Center Telemarketing Best practices 98

Quality Contact Solutions

JUNE 12, 2020

By Nathan Teahon, Strategic Account Manager. Still, there are several reasons why telemarketing services are best in the U.S. Related Articles to Inbound Telemarketing: How to Find an Inbound Telemarketing Services Call Center. Create the Perfect Inbound Telemarketing Services Report. call centers.

outsourcing 89

outsourcing Call Center Telemarketing Inbound sales 89

Calltools

SEPTEMBER 15, 2021

B2B telemarketing requires a slightly different set of skills than telemarketing to consumers. Recycle Leads From Previous B2B Telemarketing Campaigns. Managing your call agents well gives them the skills that they need to convert more leads during B2B telemarketing campaigns. Jane X in the accounting department.”

Telemarketing 52

Telemarketing B2B Scripts CRM 52

NobelBiz

FEBRUARY 15, 2021

From this perspective, here are 5 important points to check when choosing your automated telemarketing software. Contact Injections in Automated Telemarketing Software Of course, telemarketing campaigns vary widely, which implies differences in business and also technical objectives. However, it lacks flexibility.

Telemarketing 52

Telemarketing Scripts Contact Center CRM 52

Quality Contact Solutions

FEBRUARY 26, 2021

A SOC 2 audit report provides detailed information and assurance about a service organization’s security, availability, processing integrity, confidentiality and/or privacy controls, based on their compliance with the AICPA’s (American Institute of Certified Public Accountants) TSC (Trust Services Criteria).

Telemarketing 52

Telemarketing B2C outsourcing Benchmark 52

Quality Contact Solutions

AUGUST 20, 2021

Quality Contact Solutions, Inc (QCS), a leading outsource call center and telemarketing company, today announced that it is now officially SOC 2 Type 1 and HIPAA certified. AURORA, Nebraska (August 17, 2021) ?Quality Having a respected third party confirm the strength of our systems validates our efforts.”?.

Call Center 98

Call Center Telemarketing B2C outsourcing 98

Quality Contact Solutions

DECEMBER 31, 1969

What is Worthwhile Work for Telemarketing Agencies? I can’t tell you how many times per week I get a telemarketing call and before the call is completed I find myself shaking my head. I shake my head because so many telemarketing agencies engage in practices that harm our industry. Nathan is a true, born and bred telemarketer.

Telemarketing 45

Telemarketing outsourcing Call Center Marketing 45

Quality Contact Solutions

NOVEMBER 12, 2021

If you want to create a company that people love and continue to do business with, you need to develop a culture of care and accountability for your customers. Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. Request Price Quote.

Telemarketing 105

Telemarketing outsourcing Feedback Sales 105

Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing services can help those businesses experiencing a multitude of different challenges. Our clients share the challenges they face and, ultimately, why they chose to work with Quality Contact Solutions as their telemarketing services partner. Every salesperson dreams of landing the next big account. Prospecting.

Telemarketing 40

Telemarketing Sales Surveys Accountability 40

Quality Contact Solutions

DECEMBER 31, 1969

Fairly regularly we are asked details around members of our team being telemarketing compliance certified and what that means. Telemarketing is no different. Are you running a telemarketing campaign right now or looking to start one? If you didn’t already know, there are many telemarketing laws and regulations to abide by.

Telemarketing 40

Telemarketing Wireless Government Consulting 40

Quality Contact Solutions

MARCH 19, 2019

Darla Jorgenson is the Accounting and Human Resource Manager at Quality Contact Solutions. Darla is self-motivated and diligent, while always eager to stay up to date with the constantly shifting human resources and accounting landscape. Other Articles You Might Find Interesting: B2B Telemarketing Services Spotlight Marcia Jenkins.

Telemarketing 73

Telemarketing B2B Call Center outsourcing 73

Quality Contact Solutions

DECEMBER 31, 1969

There are several reasons why a bank should use telemarketing companies to conduct its outbound telemarketing campaigns rather than internally. Telemarketing companies can augment the process of finding new business to help support your growth initiatives. Partnerships with telemarketing companies.

Telemarketing 40

Telemarketing Banking outsourcing Call Center 40

Quality Contact Solutions

DECEMBER 31, 1969

When you work for a virtual company, everyone is always curious about your job and it is not always received nicely, especially when people find out that I am an operations manager for a company that does work in the telemarketing industry. The post B2B Telemarketing Services: What does an Operations Manager do? Continuing success.

Telemarketing 40

Telemarketing B2B Management B2C 40

Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing account managers and operations managers have a great burden of responsibility for the success of each client. Telemarketing Account Manager vs. Operations Manager Roles and Responsibilities. Telemarketing Account Managers in Contact Center Management. Subscribe Now.

Contact Center 60

Contact Center Telemarketing Management outsourcing 60

NobelBiz

JUNE 13, 2023

And to add salt to the injury, scam calls make up most of the robocall deluge, accounting for 25.9 An increasing number of businesses are using automated calls for telemarketing, customer support, and other communication purposes. According to DataPort , in 2020, Americans received an estimated 46 billion robocalls or spam calls.

Telemarketing 97

Telemarketing Contact center software Contact Center Feedback 97

Quality Contact Solutions

DECEMBER 31, 1969

Julie is an outsourced telemarketing and call center operations expert. Julie came to QCS with 20 years of call center industry experience, including 17 years in Account Management and Client Services. Other Articles You Might Find Interesting: How to Write an Outbound Telemarketing Script. Angela Garfinkel, President.

Telemarketing 66

Telemarketing Automotive outsourcing Healthcare 66

Quality Contact Solutions

OCTOBER 19, 2022

Working with a telemarketing company for appointment setting helps companies save time and money that would otherwise be spent by the internal sales team handling these efforts. Call Center, BPO & Telemarketing Services. Furthermore, call scripts or guidelines address questions as accurately and quickly as possible.

Call Center 98

Call Center Scripts Telemarketing Best practices 98

NobelBiz

APRIL 23, 2024

Account Setup and Verification : Upon receiving a debt, the agency sets up an account for the debtor and verifies all the details. Call centers are equipped with tools that allow agents to quickly access a debtor’s full account information, ensuring that every interaction is informed and constructive.

Customer centricity 94

Customer centricity Contact Center Technology Telemarketing 94

OctopusTech

APRIL 12, 2019

Second reason being that call centers handle the front office processes only where its basic function is to keep its existing customers happy while persuading the potential ones through calling whereas the BPO services span across multiple processes from human resources to accounting to financing to much more.

Call Center 86

Call Center Telemarketing Finance Business Process Outsourcing 86

Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing hours. The telemarketing hours should be an agreed-upon number of hours that the call center will invoice you for in a given period. An experienced call center should be able to accurately forecast the number of telemarketing hours that will be necessary to penetrate your list or achieve your goals.

outsourcing 53

outsourcing Call Center Telemarketing B2B 53

Quality Contact Solutions

DECEMBER 31, 1969

Don’t wait until something turns up that had a less than desirable outcome (for instance a mistake on a customer’s account) to have a coaching moment with your employee. Other Articles You Might Find Interesting: Worthwhile Work = Success in Telemarketing Agencies. How to have Fun in Inbound and Outbound Telemarketing.

Call Center 66

Call Center Telemarketing Construction Coaching 66