Remove Accountability Remove Wait times Remove Wireless
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7 Must-Have Technology Updates for Quick-Service Restaurants

CSM Magazine

Business Insider predicted that by 2020, mobile ordering will become a $38 billion industry and will account for 11 percent of total quick-service restaurant sales. Bluetooth headsets are wireless and retain a longer charge, while a high-quality drive-through speaker system lets employees hear customers’ orders more clearly.

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Reinventing a cloud-native federated learning architecture on AWS

AWS Machine Learning

Customers often need to train a model with data from different regions, organizations, or AWS accounts. The sample code demos a scenario where the server and all clients belong to the same organization (the same AWS account), but their datasets cannot be centralized due to data localization requirements.

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Top contact center authentication stories of 2017

TRUSTID

As a result, a total of 145 million customer accounts were compromised. With unchanging personal data in the hands of hackers, identity thieves can potentially use the details to apply for new lines of credit at any time. Updated reports found that the number of fake accounts jumped from 2.1 million to 3.5

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How to Set Up a VoIP Phone at Office (or Home)

JustCall

Once you have signed up for a VoIP solution, you will be assigned an account manager who will help set up everything for you so that you can start using their services right away. They can answer some common questions like how to install VoIP , how to connect VoIP phone to wireless network , and how to connect VoIP phone to router.

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Old Business Phone System (And How It Can Affect Business Growth)

JustCall

As per a report by Zendesk , around 60% of customers feel that long holds and wait times double up as the most frustrating parts of a customer service experience. So, if your phone is always busy and customers have to wait for a long time, you can essentially say goodbye to them.

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33+ Essential Features of a Great Business Phone System

JustCall

Call Queues At times when you have too many calls to attend, the call queue feature can be your savior. Call queues inform the caller about the estimated waiting time. As a large number of people are prepared to pick up the calls, this feature prevents issues like long wait times.

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13 Essential Telephone Skills You Haven’t Mastered Yet

CrazyCall

Taking all of the above into account, you should strive to make your greetings as sharp as possible. On top of that, remember to thank your caller for waiting on hold. You can probably recall how frustrating it is to wait until the person over the phone comes back and that annoying wait-time-song stops playing.

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