Remove Advertising Remove Call Center Remove Social media contact
article thumbnail

How to Survive the Avalanche of Customer Interactions with Automation

Inbenta

Whatever the category in which those interactions fall, they can come via several channels: Emails Phone calls Messages on social media Contact forms Reviews on dedicated websites. The impact of customer interactions on your business. Save Customer Relationships. Improve customer experience.

article thumbnail

Comment de meilleures interactions avec les clients peuvent être bénéfiques pour votre entreprise

Inbenta

4 key benefits to your business A customer can interact with your business in several ways: via email, phone calls, messages on social media, contact forms and reviews on dedicated websites. AI automation also frees up your call center employees from routine support requests so they can focus on more value-added tasks.