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How to Survive the Avalanche of Customer Interactions with Automation

Inbenta

OCTOBER 20, 2020

Whatever the category in which those interactions fall, they can come via several channels: Emails Phone calls Messages on social media Contact forms Reviews on dedicated websites. Automation complements self-service to help businesses cope with the explosion of interaction volume, whilst managing costs.

Social media contact

Social media contact Self service Advertising Chatbots

Comment de meilleures interactions avec les clients peuvent être bénéfiques pour votre entreprise

Inbenta

AUGUST 23, 2024

While it means you have more opportunities to personalize your communications and delight your customers, it also means your customer service reps might be completely overwhelmed by the sheer volume of interactions they have to deal with. That’s where automation and self-service solutions can help.

Social media contact

Social media contact Self service Advertising Chatbots

Customer Contact Central

How to Survive the Avalanche of Customer Interactions with Automation

Comment de meilleures interactions avec les clients peuvent être bénéfiques pour votre entreprise

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