This is our 1000th Post! A Look Back at Our Greatest Hits
Fonolo
FEBRUARY 19, 2019
We tip our hat to the managers that face the day-to-day challenge of hiring agents and keeping them in good spirits. Telltale Signs: How to Identify Call Center Agent Burnout. The Top On-Hold Offenders in the Airline Industry. What’s Inside: Gamification in the Contact Center. Investing in Agents.
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