Agent burnout Complaint resolution Sales 
Nicereply
SEPTEMBER 6, 2022
Complaints Resolution: Why It’s Important For Your Business (Peak Support). An effective complaint resolution strategy is there to help you deliver the best possible service in these unfortunate instances. CX teams are often taken for granted and not given the attention of teams like Product or Sales.
Fonolo
JUNE 14, 2018
Overhauling company infrastructure to provide a more ‘personal’, intimate customer experience: Companies who have seen success in both online and in-store sales continue to reach the customer at every turn, via pop-up shops, alerts, and other innovative means. Don’t miss the last 3 trends! Download the full report below.
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