Agent burnout Complaint resolution Self service 
Nicereply
SEPTEMBER 6, 2022
Help centers are vital tools in providing effective self-service to customers, enabling you to serve customers well while scaling your support team efficiently. Complaints Resolution: Why It’s Important For Your Business (Peak Support). 5 Tips for CX Leaders to Combat Customer Service Agent Burnout (Kustomer).
Fonolo
JUNE 14, 2018
Offering technology that eases the lives of customers, and acknowledges their increasingly mobile, digital lives: Providing online self-service; the ability to review your business efficiently via short online surveys; and offering chatbots for Q&As are a handful of ways to adapt your business to emerging digital channels.
Expert insights. Personalized for you.
97 
Let's personalize your content