Remove Agent burnout Remove Consulting Remove Quality calibration
article thumbnail

Is Outbound Telesales Making a Comeback?

Robert Davis

Telesales agents trained in conversational sales techniques provide a meaningful emotional connection that not only increases conversion rates and customer satisfaction, but customer loyalty as well. Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical.

article thumbnail

Is outbound telesales making a comeback?

Robert C. Davis and Associates

Telesales agents trained in conversational sales techniques provide a meaningful emotional connection that not only increases conversion rates and customer satisfaction, but customer loyalty as well. Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical.