CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2022)
Netomi
MARCH 27, 2022
Benchmarks for CSAT Scores By Industry. CSAT scores are the most popular and straightforward way to measure customer satisfaction. In Economy airline travel , there’s no expectation for a glass of champagne before takeoff. CSAT Score Benchmarks for 2020 . Benchmarks depend on many factors, primarily your industry.
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