Airlines Consulting Healthcare 
Beyond Philosophy
MARCH 31, 2020
I’ve received a number of messages from airlines, hotel chains and travel site CEO’s about all the measures they are taking, the policies they are changing, etc. So airlines might even stream live to passengers how the plane is being cleaned … who knows. Digitization will also speed up in Education and Healthcare.
Beyond Philosophy
JUNE 25, 2021
For example, it is a good time to sell healthcare insurance in the UK because people would likely rather pay to go somewhere now than wait for an appointment with the NHS. Unfortunately, this stance upset the proponents of the new laws, who also fly with and work for the airline. There is also opportunity due to an increased demand.
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ShepHyken
OCTOBER 19, 2018
The CX industry is primed for a breakout in the application of artificial intelligence — as other fields like biotech, healthcare, automotive, and cybersecurity have also seen. Travel agencies and airlines can learn your preferred times of year to take vacations and favorite destinations to help you schedule your trips in the future.
CSM Magazine
FEBRUARY 5, 2025
Example : An airline customer requesting reimbursement for a canceled flight speaks with a human agent after the chatbot collects all necessary information, such as flight details and refund eligibility. Healthcare providers leverage AI for appointment scheduling while agents assist with patient inquiries.
Inbenta
JUNE 30, 2021
Gol Airlines. Chatbot examples in the healthcare industry. Gol Airlines. As one of the major Airlines in South America and Brazil, Gol Airlines was struggling to keep up with responses for all customer support requests. Some of the great features: It is connected with the Airlines systems. TravelClub.
Outsource Consultants
MARCH 16, 2020
College campuses are abandoned , sports teams are shut down, and airlines are seeing their lowest numbers since 9-11. Not surprisingly, industries feeling the impact first-hand like travel and healthcare are working hard to keep up with increased demand. A perfect storm for customer service. First, call volumes are on the rise.
Revation Systems
JANUARY 12, 2018
Today the role of cloud and multi-channel features has changed the game entirely, and shifted what was merely used to aggregate inbound and outbound phone calls into a complex communications hub able to transform multiple industries such as healthcare and banking. So what does this shift in form and function mean for the customer experience?
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