CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2022)
Netomi
MARCH 27, 2022
Companies often take a pulse after key milestones in the customer lifecycle. For example, after a first purchase, prior to the renewal or following customer support interactions. In Economy airline travel , there’s no expectation for a glass of champagne before takeoff. Circumstances change expectations. Satisfied .
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