SharpenCX

OCTOBER 4, 2022

Enterprises in the airline, healthcare, and banking industries have all benefited from using Avaya’s solutions. The SharpenCX platform comes fully equipped with the Enterprise Class Service Level Agreement (SLA) that voice communications require. Rest assured with best-in-class security, compliance, and data integrity.

Telecommunications 67

Telecommunications Airlines Enterprise Contact Center 67

Pipkins

MARCH 20, 2017

Weather-related emergencies paralyzed major metropolitan areas, including New York City and Boston, knocking out electricity to more than half a million homes and shutting down airline travel for much of the country. In some cases, these services can be vital to the public’s well being.

Workload forecasts 40

Workload forecasts Airlines Healthcare Customer Care 40

Dialer 360

MARCH 22, 2023

As all, we know call centers are integral to delivering exceptional customer service and fostering strong customer relationships. These metrics drive improvements in service levels. Medicare campaigns are run by insurance companies or healthcare organizations that offer Medicare insurance plans.

Call Center 26

Call Center Sales Real estate Healthcare 26

Customer Guru

JANUARY 3, 2018

” He also shares some insights on the need of and the way for every organization in the healthcare industry to become customer-centric. How did the transition from a gold medalist in Computer Science engineering into a healthcare leader happen? The gaps in service standards were huge.

Customer centricity 95

Customer centricity Healthcare Management Feedback 95

AWS Machine Learning

DECEMBER 4, 2024

For critical ML apps, it’s hard to meet demanding service level agreements (SLAs) in a scalable and cost-efficient manner. airline, he brings firsthand experience of the challenges and complexities involved—making him a strong advocate for leveraging modern, managed ML/AI infrastructure.

Engineering 101

Engineering APIs Airlines Government 101