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7 Ways Call Centers Can Help With Online Reputation Management

Global Response

Providing Exceptional Customer Service One of the best ways to effectively manage your online reputation is to provide customers with exceptional customer service in the first place. Companies who have great customer service—think Zappos, Chewy, Southwest Airlines, and so on—tend to get great press online.

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Love cliches that make good customer service advice

LiveChat

Or worse, they mix in corporate ideas like scheduling relationship one-to-ones every week and using the Pomodoro time management technique for lover’s quarrels. A study of customer’s complaints to airlines and wireless carriers on twitter has shown that customer service can turn angry customers into loyal ones. It’s complicated.

article thumbnail

Love cliches that make good customer service advice

LiveChat

Or worse, they mix in corporate ideas like scheduling relationship one-to-ones every week and using the Pomodoro time management technique for lover’s quarrels. A study of customer’s complaints to airlines and wireless carriers on twitter has shown that customer service can turn angry customers into loyal ones. It’s complicated.