AWS Machine Learning

OCTOBER 29, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Best practices 112

Best practices Feedback Metrics APIs 112

AWS Machine Learning

MARCH 12, 2024

One common reason to engage in data collaboration is to run an audience overlap analysis, which is a common analysis to run when media planning and evaluating new partnerships. The analysis helps determine how much of the advertiser’s audience can be reached by a given media partner. Choose Configure new table.

Advertising 127

Advertising Accountability APIs Best practices 127

AWS Machine Learning

FEBRUARY 6, 2025

In this post, we review how Aetion is using Amazon Bedrock to help streamline the analytical process toward producing decision-grade real-world evidence and enable users without data science expertise to interact with complex real-world datasets. The user can ask AetionAI how to implement this, as shown in the following screenshot.

Healthcare 75

Healthcare APIs Analytics Transportation 75

AWS Machine Learning

DECEMBER 3, 2024

Agent architecture The following diagram illustrates the serverless agent architecture with standard authorization and real-time interaction, and an LLM agent layer using Amazon Bedrock Agents for multi-knowledge base and backend orchestration using API or Python executors. Domain-scoped agents enable code reuse across multiple agents.

Sales 107

Sales APIs Engineering Analytics 107

AWS Machine Learning

APRIL 3, 2025

At the heart of this transformation is the OMRON Data & Analytics Platform (ODAP), an innovative initiative designed to revolutionize how the company harnesses its data assets. This disparity complicates data integration and cross-system analysis, requiring significant effort to reconcile and harmonize data for comprehensive insights.

Government 79

Government Analytics Engineering CRM 79

AWS Machine Learning

MAY 30, 2024

In this post, we introduce the Media Analysis and Policy Evaluation solution, which uses AWS AI and generative AI services to provide a framework to streamline video extraction and evaluation processes. When it comes to video analysis, priorities include brand safety, regulatory compliance, and engaging content.

Advertising 129

Advertising APIs Education Analytics 129

AWS Machine Learning

FEBRUARY 10, 2025

It provides critical insights on performance, risk exposures, and credit policy alignment, enabling informed commercial decisions without requiring in-depth analysis skills. They provide access to external data and APIs or enable specific actions and computation. Tools Tools extend agent capabilities beyond the FM.

Chief Customer Officer 100

Chief Customer Officer Banking SaaS Engineering 100

AWS Machine Learning

MARCH 27, 2025

Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API. Test the code using the native inference API for Anthropics Claude The following code uses the native inference API to send a text message to Anthropics Claude. client = boto3.client("bedrock-runtime",

Education 109

Education Engineering APIs Enterprise 109

AWS Machine Learning

OCTOBER 23, 2024

Agent Creator is a versatile extension to the SnapLogic platform that is compatible with modern databases, APIs, and even legacy mainframe systems, fostering seamless integration across various data environments. Pre-built templates tailored to various use cases are included, significantly enhancing both employee and customer experiences.

Enterprise 84

Enterprise APIs Engineering Government 84

AWS Machine Learning

NOVEMBER 13, 2024

The Amazon Bedrock single API access, regardless of the models you choose, gives you the flexibility to use different FMs and upgrade to the latest model versions with minimal code changes. Amazon Titan FMs provide customers with a breadth of high-performing image, multimodal, and text model choices, through a fully managed API.

Engineering 115

Engineering Management APIs Healthcare 115

AWS Machine Learning

MAY 15, 2023

Unlike the existing Amazon Textract console demos, which impose artificial limits on the number of documents, document size, and maximum allowed number of pages, the Bulk Document Uploader supports processing up to 150 documents per request and has the same document size and page limits as the Amazon Textract APIs.

APIs 97

APIs Construction Accountability Best practices 97

AWS Machine Learning

NOVEMBER 19, 2024

These sessions, featuring Amazon Q Business , Amazon Q Developer , Amazon Q in QuickSight , and Amazon Q Connect , span the AI/ML, DevOps and Developer Productivity, Analytics, and Business Applications topics. Learn how Toyota utilizes analytics to detect emerging themes and unlock insights used by leaders across the enterprise.

APIs 100

APIs Enterprise Best practices Government 100

AWS Machine Learning

NOVEMBER 3, 2022

We also look into how to further use the extracted structured information from claims data to get insights using AWS Analytics and visualization services. We highlight on how extracted structured data from IDP can help against fraudulent claims using AWS Analytics services. Amazon Redshift is another service in the Analytics stack.

Analytics 96

Analytics APIs Healthcare Big data 96

Interactions

OCTOBER 29, 2024

Gen AI offers enormous potential for efficiency, knowledge sharing, and analytical insight in the contact center. There are several ways to work with Gen AI and LLMs, from SaaS applications with embedded Gen AI to custom-built LLMs to applications that bring in Gen AI and LLM capabilities via API. Is it an API model?

Contact Center 62

Contact Center APIs Analytics SaaS 62

AWS Machine Learning

JUNE 21, 2023

The Live Call Analytics with Agent Assist (LCA) open-source solution addresses these challenges by providing features such as AI-powered agent assistance, call transcription, call summarization, and much more. Under Available OAuth Scopes , choose Manage user data via APIs (api). We’ve all been there. Choose Save.

Analytics 97

Analytics APIs CRM Contact Center 97

AWS Machine Learning

JANUARY 31, 2025

However, there are benefits to building an FM-based classifier using an API service such as Amazon Bedrock, such as the speed to develop the system, the ability to switch between models, rapid experimentation for prompt engineering iterations, and the extensibility into other related classification tasks.

Engineering 91

Engineering Enterprise APIs Consulting 91

AWS Machine Learning

FEBRUARY 7, 2025

The implementation uses Slacks event subscription API to process incoming messages and Slacks Web API to send responses. The incoming event from Slack is sent to an endpoint in API Gateway, and Slack expects a response in less than 3 seconds, otherwise the request fails.

Entertainment 79

Entertainment APIs Technology Feedback 79

AWS Machine Learning

APRIL 5, 2024

Gramener’s GeoBox solution empowers users to effortlessly tap into and analyze public geospatial data through its powerful API, enabling seamless integration into existing workflows. A grid system is established with a 48-meter grid size using Mapbox’s Supermercado Python library at zoom level 19, enabling precise spatial analysis.

APIs 131

APIs Engineering Analytics Healthcare 131

AWS Machine Learning

FEBRUARY 10, 2025

This requires real-time data analysis and decision-making capabilities that traditional systems might not provide. However, extracting meaningful insights from large datasets can be challenging without advanced analytical tools. AI helps businesses quickly adapt to industry changes and customer demands.

Enterprise 70

Enterprise APIs Government Healthcare 70

CSM Magazine

APRIL 18, 2025

With its proprietary advanced analytics and straightforward integration, Protect+ delivers a multi-level risk detection system that analyzes inbound call traffic, categorizes it with risk levels and call purpose, and provides actionable insights so businesses can determine how to handle each call. .”

APIs 52

APIs Government Healthcare Banking 52

Interaction Metrics

APRIL 17, 2025

It was built for organizations with the resources to manage layered feedback systems, not for lean teams that need quick, actionable customer feedback analysis. Were a full-service survey company handling everything you need including survey design, deployment, analysis, reporting, and more.

Surveys 48

Surveys Enterprise B2B Analytics 48

AWS Machine Learning

DECEMBER 29, 2022

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. Users can also interact with data with ODBC, JDBC, or the Amazon Redshift Data API. Solution overview. Conclusion.

APIs 134

APIs Engineering Analytics Scripts 134

AWS Machine Learning

MARCH 13, 2024

The system records all audio conversations without immediate analysis. When a report is received, the workflow retrieves the related audio files and initiates the analysis process. For instance, in a social audio chat room, the system could record all conversations and apply analysis. Respond in the tag with either 'Y' or 'N'.

APIs 134

APIs Engineering Advertising Management 134

Calabrio

MARCH 31, 2025

Generative AI, or GenAI for short , represents a significant leap forward in artificial intelligence, moving beyond simple data analysis to an ability to channel analysis into creativity. Deeper Speech Analytics and Sentiment Analysis Go beyond basic sentiment.

Contact Center 52

Contact Center Customer Service Virtual Agent Self service 52

AWS Machine Learning

SEPTEMBER 25, 2023

Its auto scaling feature proved crucial during high-traffic periods, ensuring that our app remained responsive and users received a steady and fast bias analysis. Connecting the Flan model to our front-end application required a robust and secure integration, which was achieved using Lambda and API Gateway.

APIs 114

APIs Automotive Education Engineering 114

AWS Machine Learning

AUGUST 2, 2024

This is a guest post co-written with Vicente Cruz Mínguez, Head of Data and Advanced Analytics at Cepsa Química, and Marcos Fernández Díaz, Senior Data Scientist at Keepler. The analysis was conducted for queries based on both unstructured (regulatory documents and product specs sheets) and structured (product catalog) data.

APIs 122

APIs Analytics Chatbots Engineering 122

Balto

JANUARY 6, 2025

Zoho Desk Zoho Desk is a cloud-based QA platform that enables call centers to manage customer support tickets, customer satisfaction analysis tools, and advanced agent scoring techniques. Qualtrics Qualtrics CustomerXM enables businesses to foster customer-centricity by leveraging customer feedback analytics for actionable insights.

Call Center 52

Call Center Coaching Surveys Contact Center 52

Calabrio

FEBRUARY 25, 2025

Explore the must-have features of a CX platform, from interaction recording to AI-driven analytics. A customer journey or interaction analytics platform may collect and analyze aspects of customer interactions to offer insights on how to improve key service or sales metrics. The CX platform features you need to elevate experiences.

Customer Experience 52

Customer Experience CRM Contact Center APIs 52

AWS Machine Learning

MARCH 8, 2023

In this post, you will learn how Marubeni is optimizing market decisions by using the broad set of AWS analytics and ML services, to build a robust and cost-effective Power Bid Optimization solution. Amazon Athena to provide developers and business analysts SQL access to the generated data for analysis and troubleshooting.

Marketing 97

Marketing Analytics APIs Engineering 97

OrecX

JUNE 18, 2020

Oreka AC ( Audio Capture ) provides stereo/dual channel audio recording which meets the broadest set of use cases to achieve better analytics results. With Oreka AC, you can: Enhance voice biometrics results for improved root cause analysis and voice of the customer discovery.

APIs 96

APIs Engineering Analytics Call Center 96

Calabrio

MARCH 4, 2025

Chatbot analytics tools can improve bots ability to handle more queries, freeing up agents to focus on more complex issues. Reporting and Analytics: Its all about visibility. You need comprehensive reporting and analytics to track performance and deliver predictive insights.

Contact Center 52

Contact Center Contact center software Multichannel APIs 52

AWS Machine Learning

NOVEMBER 1, 2022

Additionally, we won’t be able to make an informed decision post-analysis of those insights prior to building the ML models. The data flow recipe consists of preprocessing steps along with a bias report, multicollinearity report, and model quality analysis. Overview of solution. DeShazo, Chris Gennings, Juan L. Cios, and John N.

Engineering 98

Engineering APIs Accountability industry solution 98

AWS Machine Learning

JULY 18, 2024

streamlined the analysis of over 70,000 vulnerabilities, automating a process that would have been nearly impossible to accomplish manually. We also provide insights into the model selection process, results analysis, conclusions, recommendations, and Mend.io’s future outlook on integrating artificial intelligence (AI) in cybersecurity.

APIs 124

APIs Technology Analytics Benchmark 124

OrecX

MARCH 29, 2021

The primary goal of voice recording in today's contact centers - for many - is to capture customer interactions and then feed them to a transcription and analysis engine to uncover key words and phrases that indicate underperforming agents, distressed customers, compliance infractions, etc. The same goes for underperforming agents.

APIs 107

APIs Contact Center Analytics Engineering 107

AWS Machine Learning

JUNE 26, 2024

AI-powered assistants can amplify an analyst’s productivity by searching for relevant information in the customer’s own database as well as online, conducting qualitative and quantitative analysis on structured and unstructured data, enabling analysts to work faster and with greater accuracy.

APIs 132

APIs Engineering Marketing Enterprise 132

AWS Machine Learning

NOVEMBER 1, 2023

Organizations can search for PII using methods such as keyword searches, pattern matching, data loss prevention tools, machine learning (ML), metadata analysis, data classification software, optical character recognition (OCR), document fingerprinting, and encryption.

APIs 117

APIs Government Engineering Telecommunications 117

AWS Machine Learning

MARCH 19, 2024

PandasAI is a Python library that adds generative AI capabilities to pandas, the popular data analysis and manipulation tool. Beyond time series data analysis, FMs prove valuable in various industrial applications. The user can use the Amazon Recognition DetectText API to extract text data from these images.

Construction 136

Construction Scripts APIs Enterprise 136