AWS Machine Learning

AUGUST 2, 2024

Investors and analysts closely watch key metrics like revenue growth, earnings per share, margins, cash flow, and projections to assess performance against peers and industry trends. Traditionally, earnings call scripts have followed similar templates, making it a repeatable task to generate them from scratch each time.

Engineering 121

Engineering Scripts Metrics APIs 121

GetFeedback

AUGUST 14, 2019

Measuring just a piece of this journey can seem short-sighted or not as powerful as other CX metrics, like Net Promoter Score (NPS). CX shouldn’t ever be measured by one metric alone. Customers and their experiences are complex and nuanced, so there’s no perfect metric. That alone is a powerful way to use CSAT.

Metrics 109

Metrics Journey mapping Surveys Coaching 109

AWS Machine Learning

APRIL 3, 2023

In this post, we demonstrate how to create this counterfactual analysis using Amazon SageMaker JumpStart solutions. The parent nodes are field-related parameters (including the day of sowing and area planted), and the child nodes are yield, nitrogen uptake, and nitrogen leaching metrics. The following figure illustrates these metrics.

Calibration 90

Calibration Engineering Scripts Accountability 90

AWS Machine Learning

AUGUST 18, 2022

One of the challenges encountered by teams using Amazon Lookout for Metrics is quickly and efficiently connecting it to data visualization. The anomalies are presented individually on the Lookout for Metrics console, each with their own graph, making it difficult to view the set as a whole. Overview of solution.

Metrics 70

Metrics Scripts Accountability Best practices 70

Callminer

APRIL 21, 2020

Call center managers may be involved with hiring and training call center agents , monitoring call center metrics tied to agent performance , using speech analytics tools for ongoing quality monitoring , providing ongoing feedback and coaching, and more. Good scripting can lessen the amount of decision making, but another way to counteract.

Call Center 182

Call Center Management Scripts Coaching 182

AWS Machine Learning

FEBRUARY 29, 2024

You can then iterate on preprocessing, training, and evaluation scripts, as well as configuration choices. framework/createmodel/ – This directory contains a Python script that creates a SageMaker model object based on model artifacts from a SageMaker Pipelines training step. script is used by pipeline_service.py The model_unit.py

Scripts 110

Scripts Engineering Metrics Best practices 110

AWS Machine Learning

MARCH 2, 2023

Financial market participants are faced with an overload of information that influences their decisions, and sentiment analysis stands out as a useful tool to help separate out the relevant and meaningful facts and figures. script will create the VPC, subnets, auto scaling groups, the EKS cluster, its nodes, and any other necessary resources.

Scripts 80

Scripts Engineering Metrics Transportation 80

SharpenCX

JUNE 28, 2023

Improving your customer service metrics requires a deeper look at which KPIs make sense for your contact center and the strategies you use to achieve them. What Call Center Metrics Should You Measure? You can use this metric to identify peak volume as well. You can use this metric to identify peak volume as well.

Call Center 67

Call Center Metrics call center software Contact Center 67

Balto

JULY 7, 2022

When agents intentionally go off script, it’s because they are improvising to get a better call outcome and should be encouraged. In 2022, we published our findings on why agents intentionally go off their scripts. Why Agents Go Off Script. Figure 3: Why do agents go off script? Key Takeaways.

Scripts 52

Scripts Coaching Surveys Contact Center 52

AWS Machine Learning

MAY 31, 2024

By bridging the gap between raw genetic data and actionable knowledge, genomic language models hold immense promise for various industries and research areas, including whole-genome analysis , delivered care , pharmaceuticals , and agriculture. Training on SageMaker We use PyTorch and Amazon SageMaker script mode to train this model.

Biotechnology 101

Biotechnology Scripts Healthcare APIs 101

AWS Machine Learning

MAY 29, 2024

LMMs have the potential to profoundly impact various industries, such as healthcare, business analysis, autonomous driving, and so on. Without this fine-grained visual understanding, the language model is constrained to more superficial, high-level analysis and generation capabilities related to images.

Scripts 119

Scripts Healthcare Metrics Finance 119

AWS Machine Learning

SEPTEMBER 16, 2024

The idea is to treat a computer designed gRNA as a sentence, and fine-tune the LLM to perform sentence-level regression tasks analogous to sentiment analysis. Run the script get_30mers_from_fa.py (from the CRISPRon GitHub repository ) to obtain all possible 23-mers and 30-mers from the sequences obtained from Step 1.

Scripts 116

Scripts Metrics Healthcare Education 116

NobelBiz

DECEMBER 8, 2020

The first step toward running a successful campaign starts with creating a good outbound call script. The purpose behind outbound call scripts No matter who your prospects really are, one thing is certain. Hence the need for an outbound call script that follows certain golden rules. They will always impose a time limit.

Scripts 52

Scripts B2C Morale Sales 52

AWS Machine Learning

JUNE 17, 2024

Batch transform The batch transform pipeline consists of the following steps: The pipeline implements a data preparation step that retrieves data from a PrestoDB instance (using a data preprocessing script ) and stores the batch data in Amazon Simple Storage Service (Amazon S3). The evaluation step uses the evaluation script as a code entry.

Scripts 117

Scripts Engineering Metrics Big data 117

AWS Machine Learning

JANUARY 5, 2024

Continuous integration and continuous delivery (CI/CD) pipeline – Using the customer’s GitHub repository enabled code versioning and automated scripts to launch pipeline deployment whenever new versions of the code are committed. Implement group-based security for dashboard and analysis access control.

Management 126

Management APIs Engineering Government 126

AWS Machine Learning

NOVEMBER 10, 2023

Additionally, you need to define which underlying metric fits best for your task and you want to optimize for (such as accuracy, F1 score, or ROC). How does the combination of certain hyperparameter values influence my performance metric? We opted for providing our own Python script and using Scikit-learn as our framework.

Scripts 108

Scripts Metrics Feedback Enterprise 108

AWS Machine Learning

JANUARY 16, 2024

This analysis empowers users to make informed decisions when integrating Whisper models into their specific use cases and systems. Next, we create custom inference scripts. Within these scripts, we define how the model should be loaded and specify the inference process. For more information, you can check this link.

Scripts 116

Scripts Metrics Best practices Accountability 116

AWS Machine Learning

JANUARY 19, 2024

The concepts illustrated in this post can be applied to applications that use PLM features, such as recommendation systems, sentiment analysis, and search engines. The performance of the architecture is typically measured using metrics such as validation loss. training.py ).

Metrics 113

Metrics Scripts Benchmark Enterprise 113

Calltools

FEBRUARY 16, 2022

It may sound complicated, but a fairly simple set of KPI metrics can help you measure your lead source ROI. The most important KPI metrics for monitoring your lead source ROI are: Cost per Acquisition. This metric assesses the quality of your lead lists. Sales script that needs improvement. Connection Rate.

Metrics 52

Metrics Scripts Sales CRM 52

AWS Machine Learning

MARCH 6, 2024

In the following sections, we go through the steps to prepare your training data, create a training script, and run a SageMaker training job. save_to_disk(test_s3_uri) Create a training script SageMaker script mode allows you to run your custom training code in optimized machine learning (ML) framework containers managed by AWS.

Scripts 111

Scripts Biotechnology Healthcare Accountability 111

NobelBiz

JULY 25, 2023

Transcription Services: Tools automatically transcribe voice interactions into text, making them ready for further analysis. Chat Logs & Emails: Every typed interaction is stored, allowing analytics tools to scour them for patterns, keywords, and sentiment analysis. Analysis: The Deep Dive The analysis is where the magic happens.

Analytics 98

Analytics Call Center Scripts Contact center software 98

AWS Machine Learning

AUGUST 30, 2023

For a quantitative analysis of the generated impression, we use ROUGE (Recall-Oriented Understudy for Gisting Evaluation), the most commonly used metric for evaluating summarization. This metric compares an automatically produced summary against a reference or a set of references (human-produced) summary or translation.

Healthcare 127

Healthcare APIs Scripts Metrics 127

AWS Machine Learning

JANUARY 10, 2023

It provides an integrated Jupyter authoring notebook instance for easy access to your data sources for exploration and analysis, so you don’t have to manage servers. From there, we dive into how you can track and understand the metrics and performance of the SageMaker endpoint utilizing Amazon CloudWatch metrics.

Best practices 80

Best practices Scripts APIs Metrics 80

Balto

JULY 26, 2022

Louis, MO — Balto, the #1 real-time guidance platform for contact centers, has launched the Balto Real-Time Index , a new tool that collates trends, insights, and in-depth analysis for contact centers. ” The Balto Index is available for free and updated on a quarterly basis for continual trend tracking and analysis.

Contact Center 52

Contact Center Real estate Healthcare Scripts 52

AWS Machine Learning

NOVEMBER 15, 2023

If you don’t want to change the quota, you can simply modify the value of the MAX_PARALLEL_JOBS variable in the script (for example, to 5). Training script template The AutoML workflow in this post is based on scikit-learn preprocessing pipelines and algorithms. Note that individual pipeline scripts are not created yet at this point.

Scripts 106

Scripts Best practices Accountability Engineering 106

Hodusoft

JULY 19, 2023

Improved Reporting and Analytics: Inbound call center software offers comprehensive reporting and analytics capabilities, providing insight into call volume, agent performance, customer satisfaction, and other key metrics. Track key metrics such as call volume, wait time, average handle time, and agent performance.

call center software 98

call center software Call Center Interactive Voice Response Average Handle Time 98

Playvox

FEBRUARY 1, 2024

The meaningful insights from consumer sentiment analysis are an essential component of a customer-centric strategy because they indicate the actions needed for improvement. What Is Customer Sentiment Analysis? Accurate analysis of customer sentiment takes thought and effort. But there are proven methods for success.

Contact Center 93

Contact Center Best practices Surveys Feedback 93

NobelBiz

SEPTEMBER 12, 2023

For call centers, metrics provide insights that shape strategies and determine operational efficiency. Among these metrics, the “Talk” metric stands out as a vital instrument. Understanding the Average Talk Time metric Average Talk Time represents the actual duration an agent spends conversing with a customer.

Metrics 52

Metrics Call Center Outbound sales Contact Center 52

AWS Machine Learning

FEBRUARY 20, 2024

Trusted by the biggest names in entertainment, ZOO Digital delivers high-quality localization and media services at scale, including dubbing, subtitling, scripting, and compliance. git+[link] ffmpeg-python Create an inference script to load the models and run inference Next, we create a custom inference.py

Technology 113

Technology Scripts Engineering Entertainment 113

AWS Machine Learning

FEBRUARY 19, 2024

Before you can write scripts that use the Amazon Bedrock API, you need to install the appropriate version of the AWS SDK in your environment. For Python scripts, you can use the AWS SDK for Python (Boto3). Scripts that apply an edit to an image follow this implementation pattern: Load the image to be edited from disk.

Scripts 115

Scripts APIs Entertainment Engineering 115

AWS Machine Learning

FEBRUARY 6, 2023

Together with the implementation details in a corresponding example Jupyter notebook , you will have tools available to perform model selection by exploring pareto frontiers, where improving one performance metric, such as accuracy, is not possible without worsening another metric, such as throughput.

APIs 75

APIs Scripts Metrics Benchmark 75

Noble Systems

JUNE 30, 2020

A simple review of the conversations that close a sale or turn an unhappy customer into a happy one can lead to script changes or coaching moments that can improve customer outcomes. In addition, many call center analytics tools also include sentiment analysis that can determine whether customers are happy, angry or indifferent.

Analytics 98

Analytics Contact Center Call Center Scripts 98

AWS Machine Learning

SEPTEMBER 8, 2023

Amazon Rekognition makes it easy to add image analysis capability to your applications without any machine learning (ML) expertise and comes with various APIs to fulfil use cases such as object detection, content moderation, face detection and analysis, and text and celebrity recognition, which we use in this example.

APIs 115

APIs Scripts Entertainment Personalization 115

AWS Machine Learning

SEPTEMBER 26, 2024

Customizable environment – SageMaker HyperPod offers the flexibility to customize your cluster environment using lifecycle scripts. These scripts allow you to install additional frameworks, debugging tools, and optimization libraries tailored to your specific needs. accelerate launch train_stage_1.py py --config configs/train/stage1.yaml

Scripts 114

Scripts APIs Metrics Management 114

aircall

OCTOBER 6, 2021

Give plenty of tools and resources, like phone scripts and email templates, for a variety of different sales situations and opportunities. However, they also shouldn’t rely too heavily on scripts). A lack of improvement in this metric could merit more one-on-one training using sales tools like call shadowing and call whispering.

Sales 117

Sales Scripts Best practices Feedback 117

NobelBiz

SEPTEMBER 3, 2024

Analyze Call Quality Call quality evaluation involves listening to the recorded calls, assessing adherence to scripts, and monitoring communication skills. Call quality analysis identifies those areas where agents are outperforming and those areas where they might have a chance for improvement.

Call Center 98

Call Center Morale First call resolution Abandon Call 98

AWS Machine Learning

JULY 31, 2023

Finally, we demonstrate how you can track and compare protein structure predictions as part of a typical analysis. Visualization and metrics – Visualize the 3D structure with the py3Dmol library as an interactive 3D visualization. SageMaker uses container images to run custom scripts for generic data processing, training, and hosting.

Scripts 81

Scripts Construction Metrics Management 81