AWS Machine Learning

AUGUST 26, 2022

In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. A mortgage application packet may contain several types of forms and documents, such as URLA-1003, 1099-INT/DIV/RR/MISC, W2, paystubs, bank statements, credit card statements, and more.

APIs 102

APIs Banking Accountability industry standards 102

AWS Machine Learning

NOVEMBER 1, 2023

This two pass solution was made possible by using the ContainsPiiEntities and DetectPiiEntities APIs. After the files are available in text format, Logikcull passes the input text along with the language model, which is English, through Amazon Comprehend by making the ContainsPiiEntities API call.

APIs 107

APIs Government Engineering Telecommunications 107

AWS Machine Learning

OCTOBER 4, 2022

As indicated in the diagram, the S3 raw bucket contains non-redacted data, and the S3 redacted bucket contains redacted data after using the Amazon Comprehend DetectPiiEntities API within a Lambda function. Total cost for identifying log records with PII using ContainsPiiEntities API = $0.1 Costs involved. 50,000 units x $0.000002].

APIs 96

APIs Banking Analytics Accountability 96

JustCall

JANUARY 5, 2023

Speech analytics software analyses live or recorded calls and interpret emotional indicators. Speech analytics software uses artificial intelligence to analyze spoken language similar to voice recognition software. What is Speech analytics? Significance of Speech Analytics. Some Best Speech Analytics Software.

Analytics 52

Analytics Coaching Call Center APIs 52

AWS Machine Learning

DECEMBER 29, 2022

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. Users can also interact with data with ODBC, JDBC, or the Amazon Redshift Data API. Solution overview.

APIs 116

APIs Analytics Engineering Scripts 116

AWS Machine Learning

JULY 29, 2022

Large enterprises sometimes set up a center of excellence (CoE) to tackle the needs of different lines of business (LoBs) with innovative analytics and ML projects. To generate high-quality and performant ML models at scale, they need to do the following: Provide an easy way to access relevant data to their analytics and ML CoE.

Government 85

Government Banking Analytics Accountability 85

AWS Machine Learning

FEBRUARY 9, 2023

In this post, we discuss the benefits of the AnalyzeDocument Signatures feature and how the AnalyzeDocument Signatures API helps detect signatures in documents. How AnalyzeDocument Signatures detects signatures in documents The AnalyzeDocument API has four feature types: Forms, Tables, Queries, and Signatures.

APIs 92

APIs Best practices Banking Enterprise 92

AWS Machine Learning

NOVEMBER 6, 2023

We also show how to get started quickly using the latest version of our open source solution, Live Call Analytics with Agent Assist. The following screenshot shows an example of the Live Call Analytics with Agent Assist call details page, which contains information about each call.

Contact Center 119

Contact Center CRM Analytics Average Handle Time 119

Natalie Petouhof

APRIL 7, 2016

They are starting something new again by becoming one of the first banks to open their platform to external developers and partners. Foundational things like: APIs that matter, are easy to integrate and are standards-based. It isn’t just about APIs, SDKs or toolkits. They are launching Capital One DevExchange.

APIs 40

APIs Finance Banking Engineering 40

AWS Machine Learning

OCTOBER 31, 2023

With MLSL’s expertise in ML consulting and execution, Schneider Electric was able to develop an AI architecture that would reduce the manual effort in their linking workflows, and deliver faster data access to their downstream analytics teams. These filings are available directly on SEC EDGAR or through CorpWatch API.

Healthcare 117

Healthcare APIs Engineering Accountability 117

ProProfs Blog

NOVEMBER 15, 2021

Detailed Reports And Analytics: Typeforms attempts to bridge the gap between what you’re doing and what could be done via detailed reports. The detailed survey analytics reports allow you to see who filled out the forms, when and how they have answered, and more. Advanced reporting and analytics. AI analytics and reports.

Surveys 148

Surveys Analytics Enterprise Feedback 148

AWS Machine Learning

OCTOBER 6, 2022

The solution automatically extracts data and classifies documents (for example, driver’s license, paystub, W2 form, or bank statement), providing the required fields for the consumer verifications used to determine if the lender will grant the loan. She brings a breadth of expertise in Data Analytics and Machine Learning.

APIs 75

APIs Banking SaaS Engineering 75

Comm100

OCTOBER 19, 2022

This is a verification of an individual’s identity if they make a transaction or if the bot needs to access a bank account during the chat. #3 Sentiment analysis comes in handy when you examine brand monitoring, market research, product analytics, and customer service. 8 Chatbot Analytics. 10 Chatbot API. Personal Scan.

Chatbots 96

Chatbots APIs Analytics Upselling 96

Lumoa

FEBRUARY 15, 2021

Essentially, an integration makes it possible to connect different tools, APIs, or systems to build more value out of your data. For example, Lumoa has very clear open APIs and you can easily integrate into any modern platform. These platforms usually have a rich set of APIs, so it is very easy to integrate them into Lumoa.

Customer Experience 88

Customer Experience APIs CRM Feedback 88

AWS Machine Learning

FEBRUARY 6, 2023

The benefits of Amazon Lex and Talkdesk CX Cloud are exemplified by WaFd Bank , a full-service commercial US bank in 200 locations and managing $20 billion in assets. The bank has invested in a digital transformation of its contact center to provide exceptional service to its clients.

Cloud contact 71

Cloud contact Self service Contact Center Virtual Agent 71

AWS Machine Learning

AUGUST 15, 2022

In part 1, we described the data capture and document classification stages, where we categorized and tagged documents such as bank statements, invoices, and receipt documents. We run the get_entities() method on the bank document and obtain the entity list in the results. Train an Amazon Comprehend custom entity recognition model.

Banking 78

Banking APIs Accountability Analytics 78

AWS Machine Learning

AUGUST 15, 2022

For the purposes of this post, we consider a set of sample documents such as bank statements, invoices, and store receipts. Amazon Comprehend also detects PII like addresses, bank account numbers, and phone numbers in text documents in real time and asynchronous batch jobs. It can also redact PII entities in asynchronous batch jobs.

APIs 74

APIs Banking Finance Analytics 74

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43

AWS Machine Learning

AUGUST 4, 2022

The results data from these jobs are stored in the Amazon S3 analytics layer. The Amazon S3 analytics layer is used to store the data that is used by the ML models for training purposes. The prepared training dataset is pushed to the analytics S3 bucket to be used by SageMaker. Train the model. About the authors.

Scripts 108

Scripts Advertising Engineering Analytics 108

Pointillist

SEPTEMBER 10, 2020

Behemoths like Amazon and Netflix have transformed consumer expectations and influenced the experiences consumers demand from their banks, cable and wireless companies, and even health insurers. Customer expectations for personalization have evolved immensely. Unfortunately, many enterprises under deliver.

Personalization 128

Personalization Interactive Voice Response Enterprise Upselling 128

AWS Machine Learning

NOVEMBER 26, 2024

The semantic cache functions as a memory bank storing previously encountered similar prompts. Better data analytics and insights – AI can analyze large volumes of financial data more efficiently than humans. This could lead to lower operational costs and improved efficiency for financial firms.

Healthcare 120

Healthcare Chatbots Automotive Engineering 120

AWS Machine Learning

NOVEMBER 27, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 labs, Anthropic, Cohere, Meta, Stability AI and Amazon through a single API. In this example, we ingest the documentation of the Amazon Well-Architected Framework into the knowledge base.

APIs 95

APIs Enterprise Accountability Banking 95

AWS Machine Learning

SEPTEMBER 11, 2024

The financial services industry (FSI) is no exception to this, and is a well-established producer and consumer of data and analytics. This mostly non-technical post is written for FSI business leader personas such as the chief data officer, chief analytics officer, chief investment officer, head quant, head of research, and head of risk.

Benchmark 95

Benchmark Banking Analytics Big data 95

Avaya

SEPTEMBER 29, 2016

Our building blocks for the Smart City are similar: we want to pull together public safety, smart healthcare, smart education, smart retail, and smart banking and make it accessible to citizens. The right foundation means a stronger city. Meanwhile, the dispatch center can push video on how to perform CPR, for example.

Government 79

Government APIs Healthcare Banking 79

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. We walk through how to use these improvements through code examples to use the API and process the response with the Amazon Textract Textractor library.

APIs 73

APIs Real estate Government Marketing 73

AWS Machine Learning

FEBRUARY 14, 2024

Amazon Bedrock offers a choice of high-performing foundation models from leading AI companies, including AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon, via a single API. He specializes in Amazon Redshift and helps customers build scalable analytic solutions.

Engineering 127

Engineering Chatbots Accountability Enterprise 127

AWS Machine Learning

JULY 29, 2022

This is the second part of a series that showcases the machine learning (ML) lifecycle with a data mesh design pattern for a large enterprise with multiple lines of business (LOBs) and a Center of Excellence (CoE) for analytics and ML. In this post, we address the analytics and ML platform team as a consumer in the data mesh.

Scripts 79

Scripts Analytics Accountability Engineering 79

AWS Machine Learning

FEBRUARY 13, 2024

For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account. In the context of banking, they might deduce statistical insights from account balances, identifying trends and flow patterns. The hurdle they often face is redundancy.

Accountability 123

Accountability Government Engineering Scripts 123

3CLogic

JULY 1, 2019

When a customer wants to check their bank balance or check to see if their flight is delayed, they should be able to self-serve with easily-accessible data. But what happens with a more complex bank account or flight issue? So you need to ask yourself regarding your DX initiatives, what’s best for the customer?

Banking 40

Banking APIs Cloud contact Interactive Voice Response 40

AWS Machine Learning

NOVEMBER 16, 2023

Additionally, access to Amazon Bedrock , a fully managed API-driven service for generative AI, can be provisioned for individual accounts based on project requirements, and the users can access Amazon Bedrock APIs either via the SageMaker notebook interface or through their preferred IDE.

Healthcare 106

Healthcare Government Engineering APIs 106

AWS Machine Learning

JUNE 24, 2022

This might be a triggering mechanism via Amazon EventBridge , Amazon API Gateway , AWS Lambda functions, or SageMaker Pipelines. In addition to the model endpoint, the CI/CD also tests the triggering infrastructure, such as EventBridge, Lambda functions, or API Gateway. The following diagram shows this updated architecture.

Enterprise 109

Enterprise Engineering Accountability APIs 109

JustCall

FEBRUARY 28, 2024

And when you think about the range of features the latter offers at $49 per user per month — all 3 dialers, bulk SMS campaigns and workflows, live call monitoring , advanced analytics and reporting, API and webhooks, live call monitoring, and so much more, it is simply astounding.

Real estate 52

Real estate CRM APIs Sales 52

AWS Machine Learning

JUNE 12, 2023

The Hugging Face transformers , tokenizers , and datasets libraries provide APIs and tools to download and predict using pre-trained models in multiple languages. Next, we can move the input tensors to the GPU used by the current process using the torch.cuda.set_device API followed by the.to() API call.

Best practices 70

Best practices APIs Engineering Analytics 70

JustCall

JANUARY 23, 2024

You can also recruit chatbots to build an FAQ bank for your customers. Using these insights and analytics, you can improve your customer service processes, train agents, and speed up resolution time without a manual review of every conversation across platforms. This way, chatbots can handle basic queries and tasks quickly.

APIs 52

APIs Chatbots Multichannel Accountability 52

AWS Machine Learning

SEPTEMBER 1, 2023

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.

Engineering 122

Engineering Accountability Construction APIs 122

ViiBE Blog

JULY 30, 2021

The most desired and beneficial features of successful contact centers are: interactive voice response customer experience recording advanced analytics and reporting embedded CRM API integrations. How to track contact center analytics and why it's important. How to enhance the contact center experience.

Contact Center 52

Contact Center Automotive Transportation Construction 52

AWS Machine Learning

MAY 12, 2023

You can also detect many common issues that affect the readability, reproducibility, and correctness of computational notebooks, such as misuse of ML library APIs, invalid run order, and nondeterminism. His core area of expertise include Data Analytics, Networking and Technology strategy. Please share any feedback in the comments!

Best practices 88

Best practices APIs Banking Engineering 88