AWS Machine Learning

MARCH 4, 2025

Building cloud infrastructure based on proven best practices promotes security, reliability and cost efficiency. We demonstrate how to harness the power of LLMs to build an intelligent, scalable system that analyzes architecture documents and generates insightful recommendations based on AWS Well-Architected best practices.

Best practices 123

Best practices Enterprise Engineering Strategic Value 123

AWS Machine Learning

NOVEMBER 19, 2024

These sessions, featuring Amazon Q Business , Amazon Q Developer , Amazon Q in QuickSight , and Amazon Q Connect , span the AI/ML, DevOps and Developer Productivity, Analytics, and Business Applications topics. In this session, learn best practices for effectively adopting generative AI in your organization.

APIs 110

APIs Enterprise Best practices Government 110

AWS Machine Learning

SEPTEMBER 7, 2023

In this post, we provide some best practices to maximize the value of SageMaker Pipelines and make the development experience seamless. Best practices for SageMaker Pipelines In this section, we discuss some best practices that can be followed while designing workflows using SageMaker Pipelines.

Best practices 127

Best practices Scripts Construction APIs 127

AWS Machine Learning

JULY 7, 2022

You liked the overall experience and now want to deploy the bot in your production environment, but aren’t sure about best practices for Amazon Lex. In this post, we review the best practices for developing and deploying Amazon Lex bots, enabling you to streamline the end-to-end bot lifecycle and optimize your operations.

Best practices 98

Best practices Metrics APIs Accountability 98

AWS Machine Learning

NOVEMBER 1, 2024

In this post, we explore the best practices and lessons learned for fine-tuning Anthropic’s Claude 3 Haiku on Amazon Bedrock. Tools and APIs – For example, when you need to teach Anthropic’s Claude 3 Haiku how to use your APIs well.

Best practices 99

Best practices APIs Finance Metrics 99

AWS Machine Learning

MARCH 27, 2025

Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API. Test the code using the native inference API for Anthropics Claude The following code uses the native inference API to send a text message to Anthropics Claude. client = boto3.client("bedrock-runtime",

Education 113

Education Engineering APIs Enterprise 113

AWS Machine Learning

FEBRUARY 25, 2025

Headquartered in Redwood City, California, Alation is an AWS Specialization Partner and AWS Marketplace Seller with Data and Analytics Competency. Organizations trust Alations platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering innovation at scale. secrets_manager_client = boto3.client('secretsmanager')

Enterprise 109

Enterprise Engineering APIs Accountability 109

TeleDirect

APRIL 16, 2025

Agents must be trained in healthcare-specific terminology, triage protocols, and patient communication best practices. Customizable Scripts and Call Flows No two practices are alike. Choose a medical call center that provides detailed analytics dashboards and regular performance reports to help you refine operations.

Call Center 62

Call Center Healthcare Call flow Scripts 62

AWS Machine Learning

FEBRUARY 7, 2025

The implementation uses Slacks event subscription API to process incoming messages and Slacks Web API to send responses. The incoming event from Slack is sent to an endpoint in API Gateway, and Slack expects a response in less than 3 seconds, otherwise the request fails.

Entertainment 91

Entertainment APIs Technology Feedback 91

AWS Machine Learning

OCTOBER 2, 2024

Because this is an emerging area, best practices, practical guidance, and design patterns are difficult to find in an easily consumable basis. This integration makes sure enterprises can take advantage of the full power of generative AI while adhering to best practices in operational excellence.

Government 131

Government APIs Enterprise Best practices 131

AWS Machine Learning

AUGUST 30, 2024

In this post, we provide an overview of the Meta Llama 3 models available on AWS at the time of writing, and share best practices on developing Text-to-SQL use cases using Meta Llama 3 models. All the code used in this post is publicly available in the accompanying Github repository.

Best practices 93

Best practices Engineering Accountability Enterprise 93

Pointillist

JULY 25, 2018

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

Analytics 93

Analytics Government Metrics APIs 93

Calabrio

MARCH 4, 2025

Find out what it takes to deliver winning service and sales experiences across channelsincluding the best omnichannel contact center software options to support your efforts in 2025. 5 Essential Omnichannel Contact Center Best Practices Implementing and managing an omnichannel contact center is anything but a set-it-and-forget it affair.

Contact Center 52

Contact Center Contact center software Multichannel APIs 52

AWS Machine Learning

APRIL 30, 2025

Standard development best practices and effective cloud operating models, like AWS Well-Architected and the AWS Cloud Adoption Framework for Artificial Intelligence, Machine Learning, and Generative AI , are key to enabling teams to spend most of their time on tasks with high business value, rather than on recurrent, manual operations.

Government 61

Government Engineering Enterprise APIs 61

AWS Machine Learning

JANUARY 10, 2024

ML Engineer at Tiger Analytics. The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint.

APIs 131

APIs Construction Engineering Analytics 131

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Business intelligence (BI) and analytics.

Analytics 98

Analytics Engineering Metrics APIs 98

AWS Machine Learning

SEPTEMBER 28, 2023

Agents for Bedrock are a game changer, allowing LLMs to complete complex tasks based on your own data and APIs, privately, securely, with setup in minutes (no training or fine tuning required). Amazon Bedrock is the first fully managed generative AI service to offer Llama 2, Meta’s next-generation LLM, through a managed API.

APIs 140

APIs Enterprise Best practices Government 140

AWS Machine Learning

MAY 30, 2024

AWS Prototyping successfully delivered a scalable prototype, which solved CBRE’s business problem with a high accuracy rate (over 95%) and supported reuse of embeddings for similar NLQs, and an API gateway for integration into CBRE’s dashboards. The following diagram illustrates the web interface and API management layer.

Real estate 131

Real estate APIs Metrics Construction 131

CSM Magazine

FEBRUARY 19, 2025

Challenge 2: Integration with Wearables and Third-Party APIs Many people use smartwatches and heart rate monitors to measure sleep, stress, and physical activity, which may affect mental health. Third-party APIs may link apps to healthcare and meditation services. However, integrating these diverse sources is not straightforward.

APIs 52

APIs Healthcare Gamification Consulting 52

AWS Machine Learning

MARCH 26, 2024

The next stage is the extraction phase, where you pass the collected invoices and receipts to the Amazon Textract AnalyzeExpense API to extract financially related relationships between text such as vendor name, invoice receipt date, order date, amount due, amount paid, and so on. It is available both as a synchronous or asynchronous API.

APIs 125

APIs Construction Analytics Enterprise 125

AWS Machine Learning

NOVEMBER 17, 2023

The action is an API that the model can invoke from an allowed set of APIs. Action groups are mapped to an AWS Lambda function and related API schema to perform API calls. Customers converse with the bot in natural language with multiple steps invoking external APIs to accomplish subtasks.

APIs 119

APIs Customer Service Construction Analytics 119

AWS Machine Learning

SEPTEMBER 12, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a unified API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Healthcare 130

Healthcare APIs Accountability Enterprise 130

aircall

MAY 28, 2021

With best practices for text messaging, your customer-facing teams will provide better service, while your sales and marketing teams can better interact with leads on a more personalized scale to more efficiently close deals. Why Use Text Messaging Best Practices. SMS Marketing: Text Messaging Marketing Best Practices.

Best practices 62

Best practices Sales Wireless Marketing 62

AWS Machine Learning

FEBRUARY 9, 2023

In this post, we discuss the benefits of the AnalyzeDocument Signatures feature and how the AnalyzeDocument Signatures API helps detect signatures in documents. Lastly, we share some best practices for using this feature. You can also use location information to redact personally identifiable information (PII) in a document.

APIs 104

APIs Best practices Banking Enterprise 104

aircall

MAY 24, 2021

By following best practices for your digital transformation framework, you also get the benefit of flexibility so you can add and subtract digital tools as your company’s needs change. Partnerships and alliances: provision for tools, analytics, capturing data, etc. What Is a Digital Transformation Framework?

Best practices 62

Best practices Call Center Analytics Technology 62

AWS Machine Learning

SEPTEMBER 18, 2024

ZOE is a multi-agent LLM application that integrates with multiple data sources to provide a unified view of the customer, simplify analytics queries, and facilitate marketing campaign creation. From our experience, artifact server has some limitations, such as limits on artifact size (because of sending it using REST API).

APIs 123

APIs Engineering Analytics Marketing 123

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 130

APIs Metrics Consulting Consulting 130

AWS Machine Learning

MARCH 15, 2023

The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. Step Functions is a serverless workflow service that can control SageMaker APIs directly through the use of the Amazon States Language.

Scripts 144

Scripts APIs Engineering Construction 144

AWS Machine Learning

MAY 7, 2024

Founded in 2014, Veritone empowers people with AI-powered software and solutions for various applications, including media processing, analytics, advertising, and more. Amazon Transcribe The transcription for the entire video is generated using the StartTranscriptionJob API. The following diagram illustrates the solution architecture.

APIs 138

APIs Advertising Entertainment Metrics 138

Cincom

MAY 8, 2024

CCM platforms aggregate templates, branding guidelines, customer data, and analytical capabilities into a single solution for consistent communication execution at scale. Analytics and Optimization: Built-in analytical tools for email open rate, click-through rate, and conversion rate track performance for continuous improvement of messaging.

Best practices 52

Best practices Metrics Education CRM 52

AWS Machine Learning

JULY 17, 2024

This post shows how to use AWS generative artificial intelligence (AI) services , like Amazon Q Business , with AWS Support cases, AWS Trusted Advisor , and AWS Health data to derive actionable insights based on common patterns, issues, and resolutions while using the AWS recommendations and best practices enabled by support data.

Scripts 128

Scripts APIs Enterprise Accountability 128

Callminer

JULY 15, 2019

This virtual conference will cover a ranging of topics, expert speakers, partners and customers about better customer and agent experiences through speech analytics. This is a great opportunity to listen, watch, and learn the latest CX analytics information out there! Text and Speech Analytics are Not Created Equal.

Telecommunications 28

Telecommunications Contact Center Analytics Employee engagement 28

Cisco - Contact Center

JANUARY 10, 2023

Define – Business Model Innovation / Industry Transformation, Machine 2 Machine; Augmented Decisions / Self Learning Analytics; Inventory Digital Assets; New Growth and Constant Innovation. Cloverhound is skilled in delivering solutions with the best of innovation and simplicity. Accelerated Digital Transformation Framework.

Banking 133

Banking Enterprise Contact Center APIs 133

AWS Machine Learning

JUNE 15, 2023

We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish. In this post, we present a solution that D2L.ai

APIs 104

APIs Benchmark Best practices Engineering 104

AWS Machine Learning

SEPTEMBER 12, 2023

MLOps – Because the SageMaker endpoint is private and can’t be reached by services outside of the VPC, an AWS Lambda function and Amazon API Gateway public endpoint are required to communicate with CRM. The function then relays the classification back to CRM through the API Gateway public endpoint. Use Version 2.x

Management 131

Management APIs CRM Metrics 131

CSM Magazine

NOVEMBER 4, 2024

Ongoing Optimization Continuous testing and analytics around localized content performance, engagement metrics, changing trends and needs enable refinement and personalization. Local cultural consultants help align content. Customer feedback channels also provide insight. Continuous IT cooperation is vital.

Customer Experience 52

Customer Experience Advertising APIs Marketing 52

AWS Machine Learning

NOVEMBER 14, 2022

We provide a step-by-step guide to deploy your SageMaker trained model to Graviton-based instances, cover best practices when working with Graviton, discuss the price-performance benefits, and demo how to deploy a TensorFlow model on a SageMaker Graviton instance. Recommended best practices. Brief overview of Graviton.

Scripts 98

Scripts APIs Best practices Engineering 98