AWS Machine Learning

MARCH 19, 2025

Generative AI is rapidly transforming the modern workplace, offering unprecedented capabilities that augment how we interact with text and data. Note that these APIs use objects as namespaces, alleviating the need for explicit imports. API Gateway supports multiple mechanisms for controlling and managing access to an API.

APIs 110

APIs Automotive Accountability Analytics 110

AWS Machine Learning

OCTOBER 31, 2024

It can be tailored to specific business needs by connecting to company data, information, and systems through over 40 built-in connectors. Whether you’re a small startup or a large enterprise, this solution can help you maximize the potential of your Gmail data and empower your team with actionable insights.

APIs 118

APIs Accountability Enterprise Engineering 118

AWS Machine Learning

MARCH 19, 2025

In my decade working with customers data journeys, Ive seen that an organizations most valuable asset is its domain-specific data and expertise. The team deployed dozens of models on SageMaker AI endpoints, using Triton Inference Servers model concurrency capabilities to scale globally across AWS data centers.

Healthcare 143

Healthcare Enterprise APIs Transportation 143

AWS Machine Learning

JANUARY 28, 2025

Furthermore, evaluation processes are important not only for LLMs, but are becoming essential for assessing prompt template quality, input data quality, and ultimately, the entire application stack. SageMaker is a data, analytics, and AI/ML platform, which we will use in conjunction with FMEval to streamline the evaluation process.

Management 107

Management APIs Engineering Metrics 107

AWS Machine Learning

OCTOBER 29, 2024

Recently, we’ve been witnessing the rapid development and evolution of generative AI applications, with observability and evaluation emerging as critical aspects for developers, data scientists, and stakeholders. This feature allows you to separate data into logical partitions, making it easier to analyze and process data later.

Best practices 112

Best practices Feedback Metrics APIs 112

AWS Machine Learning

FEBRUARY 21, 2025

While these models are trained on vast amounts of generic data, they often lack the organization-specific context and up-to-date information needed for accurate responses in business settings. The function checks the semantic cache (Amazon Bedrock Knowledge Bases) using the Retrieve API. which is received by the Invoke Agent function.

Engineering 121

Engineering APIs Analytics Enterprise 121

AWS Machine Learning

DECEMBER 3, 2024

As a global leader in agriculture, Syngenta has led the charge in using data science and machine learning (ML) to elevate customer experiences with an unwavering commitment to innovation. The tool also streamlines data navigation, allowing users to efficiently explore and compare Syngenta’s extensive seed catalogue.

Sales 107

Sales APIs Engineering Analytics 107

AWS Machine Learning

OCTOBER 16, 2024

In this post, we demonstrate how the CQ solution used Amazon Transcribe and other AWS services to improve critical KPIs with AI-powered contact center call auditing and analytics. Additionally, Intact was impressed that Amazon Transcribe could adapt to various post-call analytics use cases across their organization.

Customer Service 86

Customer Service Scripts Coaching Finance 86

Momentum Telecom

JANUARY 31, 2025

However, the technology also comes with considerable data security and privacy concerns. Maximizing your investment in AI means navigating these roadblocks without compromising on privacy and data security for sensitive company info, customer data, and proprietary information.

Government 59

Government Education Enterprise APIs 59

AWS Machine Learning

NOVEMBER 19, 2024

The technical sessions covering generative AI are divided into six areas: First, we’ll spotlight Amazon Q , the generative AI-powered assistant transforming software development and enterprise data utilization. We’ll cover Amazon Bedrock Agents , capable of running complex tasks using your company’s systems and data.

APIs 100

APIs Enterprise Best practices Government 100

AWS Machine Learning

MAY 30, 2024

The opportunities to unlock value using AI in the commercial real estate lifecycle starts with data at scale. Although CBRE provides customers their curated best-in-class dashboards, CBRE wanted to provide a solution for their customers to quickly make custom queries of their data using only natural language prompts.

Real estate 129

Real estate APIs Metrics Construction 129

AWS Machine Learning

SEPTEMBER 28, 2023

In this post, we describe the enhancements to the forecasting capabilities of SageMaker Canvas and guide you on using its user interface (UI) and AutoML APIs for time-series forecasting. While the SageMaker Canvas UI offers a code-free visual interface, the APIs empower developers to interact with these features programmatically.

APIs 118

APIs Construction Finance Enterprise 118

AWS Machine Learning

APRIL 10, 2025

You can get started without any prior machine learning (ML) experience, and Amazon Personalize allows you to use APIs to build sophisticated personalization capabilities. Using this service, all your data is encrypted to be private and secure, and is only used to create recommendations for your users. Create a dataset group.

Personalization 97

Personalization APIs Advertising Accountability 97

AWS Machine Learning

NOVEMBER 20, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Construction 116

Construction APIs Metrics Accountability 116

AWS Machine Learning

APRIL 30, 2024

To address these issues, we launched a generative artificial intelligence (AI) call summarization feature in Amazon Transcribe Call Analytics. Simply turn the feature on from the Amazon Transcribe console or using the start_call_analytics_job API. You can upload a call recording in Amazon S3 and start a Transcribe Call Analytics job.

Analytics 119

Analytics APIs Customer Service Entertainment 119

AWS Machine Learning

FEBRUARY 6, 2025

Scientists, epidemiologists, and biostatisticians implement a vast range of queries to capture complex, clinically relevant patient variables from real-world data. The company provides comprehensive solutions to healthcare and life science customers to rapidly and transparently transforms real-world data into real-world evidence.

Healthcare 75

Healthcare APIs Analytics Transportation 75

AWS Machine Learning

NOVEMBER 15, 2024

Principal wanted to use existing internal FAQs, documentation, and unstructured data and build an intelligent chatbot that could provide quick access to the right information for different roles. The chatbot improved access to enterprise data and increased productivity across the organization.

Chatbots 113

Chatbots Engineering Enterprise Government 113

AWS Machine Learning

OCTOBER 23, 2024

By using SnapLogic’s library of more than 800 pre-built connectors and data transformation capabilities, users can seamlessly integrate various data sources and AI models, dramatically accelerating the development process compared to traditional coding methods. Not anymore! The following demo shows Agent Creator in action.

Enterprise 84

Enterprise APIs Engineering Government 84

AWS Machine Learning

JANUARY 5, 2024

Many organizations have been using a combination of on-premises and open source data science solutions to create and manage machine learning (ML) models. Data science and DevOps teams may face challenges managing these isolated tool stacks and systems.

Management 133

Management APIs Engineering Government 133

AWS Machine Learning

MARCH 22, 2023

In this post, we show how to configure a new OAuth-based authentication feature for using Snowflake in Amazon SageMaker Data Wrangler. Snowflake is a cloud data platform that provides data solutions for data warehousing to data science. For more information about prerequisites, see Get Started with Data Wrangler.

APIs 97

APIs Engineering Analytics Scripts 97

AWS Machine Learning

JUNE 26, 2024

Financial analysts and research analysts in capital markets distill business insights from financial and non-financial data, such as public filings, earnings call recordings, market research publications, and economic reports, using a variety of tools for data mining.

APIs 132

APIs Engineering Marketing Enterprise 132

AWS Machine Learning

FEBRUARY 25, 2025

To build a generative AI -based conversational application integrated with relevant data sources, an enterprise needs to invest time, money, and people. First, you would need build connectors to the data sources. For a full list of supported data source connectors, see Amazon Q Business connectors.

Enterprise 96

Enterprise Engineering APIs Accountability 96

AWS Machine Learning

JANUARY 13, 2023

Analyzing real-world healthcare and life sciences (HCLS) data poses several practical challenges, such as distributed data silos, lack of sufficient data at any single site for rare events, regulatory guidelines that prohibit data sharing, infrastructure requirement, and cost incurred in creating a centralized data repository.

Analytics 98

Analytics Healthcare Engineering Government 98

AWS Machine Learning

JANUARY 4, 2024

One such area that is evolving is using natural language processing (NLP) to unlock new opportunities for accessing data through intuitive SQL queries. Instead of dealing with complex technical code, business users and data analysts can ask questions related to data and insights in plain language.

Best practices 139

Best practices Enterprise Engineering APIs 139

AWS Machine Learning

APRIL 24, 2025

At its core, keyword search provides the essential baseline functionality of accurately matching user queries to product data and metadata, making sure explicit product names, brands, or attributes can be reliably retrieved. OpenSearch is a distributed open-source search and analytics engine composed of a search engine and vector database.

Engineering 103

Engineering APIs Enterprise Accountability 103

AWS Machine Learning

NOVEMBER 13, 2024

In the context of generative AI , significant progress has been made in developing multimodal embedding models that can embed various data modalities—such as text, image, video, and audio data—into a shared vector space. Each data point in the database is associated with a vector that encapsulates its attributes or features.

Engineering 115

Engineering Management APIs Healthcare 115

AWS Machine Learning

JUNE 13, 2023

Implementing a modern data architecture provides a scalable method to integrate data from disparate sources. By organizing data by business domains instead of infrastructure, each domain can choose tools that suit their needs. However, realizing the full benefits requires overcoming some challenges.

APIs 96

APIs Finance Engineering Analytics 96

AWS Machine Learning

MARCH 4, 2025

Data privacy and network security With Amazon Bedrock, you are in control of your data, and all your inputs and customizations remain private to your AWS account. Your data remains in the AWS Region where the API call is processed. All data is encrypted in transit and at rest.

Best practices 112

Best practices Enterprise Engineering Strategic Value 112

Interactions

OCTOBER 29, 2024

Gen AI offers enormous potential for efficiency, knowledge sharing, and analytical insight in the contact center. There are several ways to work with Gen AI and LLMs, from SaaS applications with embedded Gen AI to custom-built LLMs to applications that bring in Gen AI and LLM capabilities via API. Is it an API model?

Contact Center 62

Contact Center APIs Analytics SaaS 62

AWS Machine Learning

JANUARY 31, 2025

However, there are benefits to building an FM-based classifier using an API service such as Amazon Bedrock, such as the speed to develop the system, the ability to switch between models, rapid experimentation for prompt engineering iterations, and the extensibility into other related classification tasks. Each page is saved as an image.

Engineering 91

Engineering Enterprise APIs Consulting 91

AWS Machine Learning

JULY 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 124

APIs Technology Analytics Benchmark 124

AWS Machine Learning

JUNE 21, 2023

The Live Call Analytics with Agent Assist (LCA) open-source solution addresses these challenges by providing features such as AI-powered agent assistance, call transcription, call summarization, and much more. Under Available OAuth Scopes , choose Manage user data via APIs (api). We’ve all been there. Choose Save.

Analytics 97

Analytics APIs CRM Contact Center 97

NobelBiz

MAY 25, 2023

Are you looking to optimize your call center’s efficiency and streamline your business’s data management process? If so, it’s crucial to find the right call center software vendor that integrates with a customer data platform (CDP). Managing customer data is nothing new.

call center software 98

call center software Call Center APIs Contact Center 98

AWS Machine Learning

APRIL 17, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 133

APIs Construction Management Analytics 133

AWS Machine Learning

NOVEMBER 27, 2023

However, these models require massive amounts of clean, structured training data to reach their full potential. Most real-world data exists in unstructured formats like PDFs, which requires preprocessing before it can be used effectively. According to IDC , unstructured data accounts for over 80% of all business data today.

Engineering 100

Engineering APIs Big data Accountability 100

AWS Machine Learning

FEBRUARY 7, 2025

Our commitment to innovation led us to a pivotal challenge: how to harness the power of machine learning (ML) to further enhance our competitive edge while balancing this technological advancement with strict data security requirements and the need to streamline access to our existing internal resources.

Entertainment 79

Entertainment APIs Technology Feedback 79

CCNG

MAY 30, 2024

Forecasting Core Features The Ability to Consume Historical Data Whether it’s from a copy/paste of a spreadsheet or an API connection, your WFM platform must have the ability to consume historical data. However, it’s helpful to capture those events and store them for future use.

Abandon rate 195

Abandon rate CCNG Average Handle Time Contact Center 195