AWS Machine Learning

APRIL 18, 2024

A Lambda function called the Call Event Processor, fed by Kinesis Data Streams, processes and optionally enriches meeting metadata and transcription segments. The Call Event Processor integrates with the meeting assist services. The stacks take about 35–40 minutes to deploy.

APIs 116

APIs Accountability Analytics Entertainment 116

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Business intelligence (BI) and analytics.

Analytics 73

Analytics Engineering APIs Metrics 73

AWS Machine Learning

JANUARY 5, 2024

Whenever drift is detected, an event is launched to notify the respective teams to take action or initiate model retraining. Event-driven architecture – The pipelines for model training, model deployment, and model monitoring are well integrated by use Amazon EventBridge , a serverless event bus.

Management 118

Management APIs Engineering Government 118

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 102

APIs Metrics Consulting Consulting 102

delighted

DECEMBER 3, 2021

Great examples of automated distribution include survey integrations and Application Programming Interface (API) connections. And, setting up APIs can link two applications to one another for data sharing/interacting purposes, making manual uploads a thing of the past. Create custom APIs for more complex use cases. Delighted).

Surveys 97

Surveys APIs SaaS Engineering 97

AWS Machine Learning

MAY 5, 2023

Therefore, users without ML expertise can enjoy the benefits of a custom labels model through an API call, because a significant amount of overhead is reduced. To ensure scalability, we use a Lambda function, which will be exposed through an API endpoint created using Amazon API Gateway.

Engineering 102

Engineering APIs Scripts Enterprise 102

AWS Machine Learning

OCTOBER 4, 2022

As indicated in the diagram, the S3 raw bucket contains non-redacted data, and the S3 redacted bucket contains redacted data after using the Amazon Comprehend DetectPiiEntities API within a Lambda function. Total cost for identifying log records with PII using ContainsPiiEntities API = $0.1 format(len(event['records']))).

APIs 89

APIs Banking Analytics Accountability 89

AWS Machine Learning

FEBRUARY 24, 2023

Using an SQS queue for processing Amazon Simple Storage Service (Amazon S3) events helps us control the concurrency of downstream processing (Lambda functions, in this case) and handle the incoming spikes of data. OpenSearch Dashboard also enables users to search and run analytics with this dataset.

APIs 90

APIs Benchmark Government Analytics 90

AWS Machine Learning

JANUARY 6, 2023

The DataBrew visual data preparation tool makes it easy for TR data analysts and data scientists to clean and normalize data to prepare it for analytics and ML. As the users are interacting with TR’s applications, they generate clickstream events, which are published into Amazon Kinesis Data Streams. Vamshi Krishna Enabothala is a Sr.

Personalization 70

Personalization APIs Engineering Enterprise 70

Spearline

JULY 21, 2022

Consequently, no other testing solution can provide the range and depth of testing metrics and analytics. And testingRTC offers multiple ways to export these metrics, from direct collection from webhooks, to downloading results in CSV format using the REST API. Happy days! You can check framerate information for video here too.

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. Companies streaming online movies (OTT platforms), live concerts, or sports events. Use cases for real-time sentiment analysis. Financial institutions.

APIs 71

APIs CRM Feedback B2C 71

AWS Machine Learning

JUNE 8, 2023

A SageMaker real-time inference endpoint enables fast, scalable deployment of ML models for predicting events. His expertise extends to cloud technology, analytics, and product management, having served as senior manager for several companies like Cisco, Cape Networks, and AWS before joining GenAI.

Chatbots 77

Chatbots APIs Analytics Contact Center 77

AWS Machine Learning

SEPTEMBER 9, 2022

This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. Refer to Part 1 to learn how behavioral data was collected and processed using the data and analytics systems. Lambda allows for automatic scaling to incoming volume of events. Solution overview.

Personalization 76

Personalization APIs Metrics Engineering 76

AWS Machine Learning

FEBRUARY 6, 2023

As an AWS Partner, Talkdesk is using AI capabilities like Amazon Transcribe , a speech-to-text service, with the Talkdesk Agent Assist and Talkdesk Customer Experience Analytics products across a number of languages and accents. The following diagram shows the basic components and events used to enable communications.

Cloud contact 71

Cloud contact Self service Contact Center Virtual Agent 71

Talkdesk

JANUARY 16, 2018

Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center. Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center.”

Analytics 40

Analytics Call Center Customer centricity Construction 40

Talkdesk

JANUARY 16, 2018

Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center. Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center.”

Analytics 40

Analytics Call Center Customer centricity Construction 40

AWS Machine Learning

MARCH 30, 2023

You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. User interests can change based on a variety of factors, such as external events or the interests of other users. About the authors Vamshi Krishna Enabothala is a Sr.

Personalization 87

Personalization APIs Accountability Engineering 87

AWS Machine Learning

OCTOBER 6, 2022

To classify and extract information needed to validate information in accordance with a set of configurable funding rules, Informed uses a series of proprietary rules and heuristics, text-based neural networks, and image-based deep neural networks, including Amazon Textract OCR via the DetectDocumentText API and other statistical models.

APIs 75

APIs Banking SaaS Engineering 75

Totango

APRIL 7, 2021

The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . There are apps for email, taking notes, tracking calendar events, posting to social media and so much more. That’s where workflow automation tools can help.

APIs 118

APIs Enterprise Analytics Technology 118

Fonolo

NOVEMBER 13, 2018

Mark your calendars for these educational and inspiring events, listed chronologically here (And: If you think we forgot a relevant event, feel free to reach out and let us know!). Follow this event on Twitter here. The event focuses on helping attendees move forward, better allocate limited resources, or simply get started.

Customer Service 108

Customer Service Contact Center Education Engineering 108

AWS Machine Learning

OCTOBER 5, 2022

Predicting face-off probability in real-time broadcasts can be broken down into two specific sub-problems: Modeling the face-off event as an ML problem, understanding the requirements and limitations, preparing the data, engineering the data signals, exploring algorithms, and ensuring reliability of results.

Calibration 96

Calibration Engineering Automotive Analytics 96

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. For example, you can use the connector to extract standardized study information from protocols stored in Vault RIM and expose it downstream to medical analytics insight teams.

APIs 76

APIs Healthcare SaaS Engineering 76

Spearline

JULY 7, 2022

At Spearline, we’re committed to transforming the future of webRTC testing, monitoring, and analytics. O ur suite of webRTC testing, monitoring, and analytics solutions provide a raft of real-time and aggregate global and localized testing metrics. Or, call our API for this information in JSON format.

Metrics 95

Metrics APIs Analytics Contact Center 95

AWS Machine Learning

NOVEMBER 17, 2022

If the current energy consumption deviates too much from the optimal point, ELC provides an action to adjust internal process variables to optimize energy efficiency based on analytical models. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC. ELC is hosted in the cloud.

APIs 95

APIs Accountability Metrics Engineering 95

AWS Machine Learning

JUNE 13, 2023

API implementations, so we can eventually provide customized search pages to our employees to improve their experience. Analytics (monitoring usage trends) – An enterprise search system is only valuable if a lot of people are using it. The chatbot issues an event to Lambda. Please contact us for more information.

Chatbots 82

Chatbots Engineering Enterprise APIs 82

CSM Magazine

APRIL 1, 2022

You could also employ Azure-based analytics solutions to gain insights from your data. Furthermore, it offers a variety of APIs that allow developers to build custom applications on top of the platform. Planning a promotional event. Azure also provides several tools for visualizing data and generating reports. Consider the cost.

Customer Experience 52

Customer Experience Analytics Finance APIs 52

AWS Machine Learning

FEBRUARY 15, 2024

Industrial companies increasingly look at data analytics and data-driven decision-making to increase resource efficiency across their entire portfolio, from operations to performing predictive maintenance or planning. Find anomalies and evaluate anomalous events In a typical setup, the code to obtain anomalies is run in a Lambda function.

Metrics 99

Metrics Analytics APIs Big data 99

AWS Machine Learning

JULY 29, 2022

This is the second part of a series that showcases the machine learning (ML) lifecycle with a data mesh design pattern for a large enterprise with multiple lines of business (LOBs) and a Center of Excellence (CoE) for analytics and ML. In this post, we address the analytics and ML platform team as a consumer in the data mesh.

Scripts 75

Scripts Analytics Accountability Engineering 75

JivoChat

DECEMBER 2, 2021

Powerful checkout analytics and data. It gives you detailed analytics and reporting in the customer’s checkout process. This platform also assists you with scheduling events with Launchpad. . Then, filing your Shopify API Password (so you see the YouTube button? 2 Ways to Perform Shopify Upgrade.

Abandon rate 52

Abandon rate APIs Sales Enterprise 52

AWS Machine Learning

FEBRUARY 13, 2024

For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account. Audit trail for compliance – Administrators can monitor feature usage by all accounts centrally using CloudTrail event logs. Audit logs provide centralized visibility into feature usage.

Accountability 112

Accountability Government Engineering Scripts 112

AWS Machine Learning

MARCH 13, 2023

With terabytes of data generated by the product, the security analytics team focuses on building machine learning (ML) solutions to surface critical attacks and spotlight emerging threats from noise. In the event of failure in either of the pipelines, users are notified over the same communication channels.

Engineering 86

Engineering APIs Metrics Management 86

delighted

JULY 22, 2024

Tomek McClintock, Head of International Analytics, Ruggable 3. Delighted’s Zapier integration has all of the connection capabilities of our REST API feature, but requires no coding, allowing you to connect the tools your team uses every day in just minutes.

Surveys 59

Surveys Feedback Customer centricity APIs 59

AWS Machine Learning

MARCH 29, 2023

In this post, we discuss how the IEO developed UNDP’s artificial intelligence and machine learning (ML) platform—named Artificial Intelligence for Development Analytics (AIDA)— in collaboration with AWS, UNDP’s Information and Technology Management Team (UNDP ITM), and the United Nations International Computing Centre (UNICC).

APIs 73

APIs Construction Metrics Technology 73

AWS Machine Learning

JULY 25, 2024

SharePoint Sever and SharePoint Online contain pages, files, attachments, links, events, and comments that can be crawled by Amazon Q SharePoint connectors for SharePoint Server and SharePoint Online. Any additional mappings need to be set in the user store using the user store APIs. Choose API permissions in the navigation pane.

Scripts 87

Scripts APIs Engineering Enterprise 87

CSM Magazine

MARCH 27, 2023

For example, using the tool’s detailed analytics and insights capability the data it could glean from agent performance – hypothetically – could be used to identify areas where agents may need additional training or support, or to track the impact of new training or support initiatives over time.

Customer Service 52

Customer Service APIs Analytics Technology 52

Tethr

JANUARY 18, 2019

For example, Five9 – one of the leading cloud-based call center platforms – provides an open API that enables the sharing of call audio and metadata with Tethr’s leading AI-powered voice analytics platform. Now, the ‘open’ nature of cloud-based platforms enables robust interaction between systems.

Enterprise 48

Enterprise Outbound sales Call flow APIs 48

Xaqt

FEBRUARY 4, 2020

Voice Enabling Zendesk Guide for FAQs and Troubleshooting Often times, a customer or prospect may call to ask simple questions that are already on your website, such "where do I park for the event" or "what hours are you open on Sunday?". Then its just a matter of of providing us your Zendesk API key and you're up and running.

Interactive Voice Response 52

Interactive Voice Response APIs Technical Support Self service 52