AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API. billion, $6.1 billion, and $5.9 billion, $6.1

APIs 139

APIs Finance Chatbots Enterprise 139

Cincom

FEBRUARY 14, 2025

Coordinate among your sales, finance, and operations teams to identify pain points where CPQ can accelerate deal velocity and improve accuracy. Use APIs and middleware to bridge gaps between CPQ and existing enterprise systems, ensuring smooth data flow. Implement event-driven architecture where updates in CRM (e.g.,

Best practices 40

Best practices Sales CRM Finance 40

Wowdesk Blog

FEBRUARY 4, 2025

Analytics & Reporting : Provides insights into customer interactions. Today, omnichannel support, machine learning, and predictive analytics are transforming customer service. Choosing a solution with robust API support improves efficiency and enhances customer interactions.

Customer Support 52

Customer Support Chatbots Multi-channel support CRM 52

AWS Machine Learning

JANUARY 7, 2025

The translation playground could be adapted into a scalable serverless solution as represented by the following diagram using AWS Lambda , Amazon Simple Storage Service (Amazon S3), and Amazon API Gateway. He is passionate about enabling organizations to transform transform their business, using advanced analytics and AI.

Engineering 114

Engineering Metrics industry standards Finance 114

AWS Machine Learning

JANUARY 13, 2023

Machine learning (ML) presents an opportunity to address some of these concerns and is being adopted to advance data analytics and derive meaningful insights from diverse HCLS data for use cases like care delivery, clinical decision support, precision medicine, triage and diagnosis, and chronic care management. Federated learning.

Analytics 103

Analytics Healthcare Engineering Government 103

AWS Machine Learning

DECEMBER 13, 2024

This post was written with Darrel Cherry, Dan Siddall, and Rany ElHousieny of Clearwater Analytics. About Clearwater Analytics Clearwater Analytics (NYSE: CWAN) stands at the forefront of investment management technology. Crystal shares CWICs core functionalities but benefits from broader data sources and API access.

Analytics 95

Analytics Management Accountability Engineering 95

AWS Machine Learning

MAY 30, 2024

Services range from financing and investment to property management. AWS Prototyping successfully delivered a scalable prototype, which solved CBRE’s business problem with a high accuracy rate (over 95%) and supported reuse of embeddings for similar NLQs, and an API gateway for integration into CBRE’s dashboards.

Real estate 130

Real estate APIs Metrics Construction 130

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 129

APIs Metrics Consulting Consulting 129

AWS Machine Learning

MAY 7, 2024

Founded in 2014, Veritone empowers people with AI-powered software and solutions for various applications, including media processing, analytics, advertising, and more. Amazon Transcribe The transcription for the entire video is generated using the StartTranscriptionJob API. The following diagram illustrates the solution architecture.

APIs 137

APIs Advertising Entertainment Metrics 137

AWS Machine Learning

JUNE 13, 2023

The combination of large language models (LLMs), including the ease of integration that Amazon Bedrock offers, and a scalable, domain-oriented data infrastructure positions this as an intelligent method of tapping into the abundant information held in various analytics databases and data lakes.

APIs 101

APIs Finance Engineering Analytics 101

Interaction Metrics

APRIL 17, 2025

Best For Organizations of any size that want expert-built surveys, top-tier analytics, and full access to premium platforms without paying for or managing the tools themselves. Best For Enterprise teams (especially in finance or hospitality) that need visibility into the full customer journey and fast insights from multiple touchpoints.

Surveys 48

Surveys Enterprise B2B Analytics 48

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, like Meta, through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Configure Llama 3.2 b64encode(image_bytes).decode('utf-8')

Real estate 94

Real estate Finance APIs Construction 94

JustCall

JANUARY 5, 2023

Speech analytics software analyses live or recorded calls and interpret emotional indicators. Speech analytics software uses artificial intelligence to analyze spoken language similar to voice recognition software. What is Speech analytics? Significance of Speech Analytics. Some Best Speech Analytics Software.

Analytics 52

Analytics Coaching Call Center APIs 52

AWS Machine Learning

AUGUST 26, 2022

In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. The following is a high-level overview of the steps involved: Extract UTF-8 encoded plain text from image or PDF files using the Amazon Textract DetectDocumentText API.

APIs 109

APIs Banking Accountability industry standards 109

AWS Machine Learning

JULY 10, 2024

Leverage even more data sources for Retrieval Augmented Generation (RAG) – With RAG, you can provide a model with new knowledge or up-to-date info from multiple sources, including document repositories, databases, and APIs. It leverages Deloitte’s proprietary data and industry depth across the finance function.

Real estate 143

Real estate Enterprise Finance Analytics 143

AWS Machine Learning

JULY 10, 2024

Run the fine-tuning job using the Amazon Bedrock API Make sure to request access to the preview of Anthropic Claude 3 Haiku fine-tuning in Amazon Bedrock, as discussed in the prerequisites. Prerequisites To use this feature, make sure you have satisfied the following requirements: An active AWS account.

APIs 132

APIs Airlines Metrics Engineering 132

AWS Machine Learning

OCTOBER 6, 2022

To classify and extract information needed to validate information in accordance with a set of configurable funding rules, Informed uses a series of proprietary rules and heuristics, text-based neural networks, and image-based deep neural networks, including Amazon Textract OCR via the DetectDocumentText API and other statistical models.

APIs 98

APIs Banking SaaS Engineering 98

AWS Machine Learning

JUNE 26, 2024

These managed agents act as intelligent orchestrators, coordinating interactions between foundation models, API integrations, user questions and instructions, and knowledge sources loaded with your proprietary data. An agent uses action groups to carry out actions, such as making an API call to another tool.

APIs 137

APIs Engineering Marketing Enterprise 137

AWS Machine Learning

AUGUST 15, 2022

Organizations across industries such as healthcare, finance and lending, legal, retail, and manufacturing often have to deal with a lot of documents in their day-to-day business processes. To extract the raw text information for all the documents in Amazon S3, we use the Amazon Textract detect_document_text() API. Extraction phase.

APIs 98

APIs Banking Finance Analytics 98

Lumoa

FEBRUARY 15, 2021

Essentially, an integration makes it possible to connect different tools, APIs, or systems to build more value out of your data. For example, Lumoa has very clear open APIs and you can easily integrate into any modern platform. These platforms usually have a rich set of APIs, so it is very easy to integrate them into Lumoa.

Customer Experience 88

Customer Experience APIs CRM Feedback 88

Natalie Petouhof

APRIL 7, 2016

Foundational things like: APIs that matter, are easy to integrate and are standards-based. A place where they can easily test their concepts, have robust test data analytics and get instant access to prove their ideas. It isn’t just about APIs, SDKs or toolkits. It’s about working together to solve problems.

APIs 40

APIs Finance Banking Engineering 40

AWS Machine Learning

MARCH 22, 2023

Snowflake is an AWS Partner with multiple AWS accreditations, including AWS competencies in machine learning (ML), retail, and data and analytics. Access and permissions to configure IDP to register Data Wrangler application and set up the authorization server or API. Configure Snowflake. Configure SageMaker Studio.

APIs 98

APIs Engineering Analytics Scripts 98

Help Scout

MAY 12, 2021

Your finance team, who may be involved with larger account billing. Find an ally in your finance or business analysis team who can help you understand the numbers that drive your business. Develop analytical reading skills. Effective customer service teams can read analytically, uncovering information beyond the surface level.

Customer retention 117

Customer retention Finance Customer effort Analytics 117

AWS Machine Learning

DECEMBER 13, 2024

It evaluates each user query to determine the appropriate course of action, whether refusing to answer off-topic queries, tapping into the LLM, or invoking APIs and data sources such as the vector database. For instance, if the question is related to audience forecasting, the agent will invoke Amazon internal Audience Forecasting API.

Sales 104

Sales Advertising Engineering APIs 104

Cincom

APRIL 15, 2025

The customer experience management definition extends beyond traditional customer serviceit is an enterprise-wide strategy that integrates AI, automation, and real-time analytics to optimize every interaction across digital and physical touchpoints. AI-driven analytics, machine learning, and NLP enable real-time decision-making.

Customer Experience 40

Customer Experience Management Chatbots CRM 40

AWS Machine Learning

JANUARY 22, 2024

If there are between 15–31 queries and the number of pages is between 2–3,001, then Amazon Textract asynchronous processing is the only option, because synchronous APIs only support up to 15 queries and one-page documents. He is passionate about technology and enjoys building and experimenting in the analytics and AI/ML space.

Finance 133

Finance Enterprise APIs Healthcare 133

aircall

JULY 26, 2018

Kustomer’s commitment to empowering businesses and customers has recently been acknowledged by way of $26 million in Series B financing, bringing total funding to $38.5 “Creating an integration with Aircall was very easy—their API was well-documented, and Aircall’s tech team was on-hand with any support we needed.”

Finance 83

Finance APIs Analytics Call Center 83

Balto

JANUARY 14, 2025

In todays customer-first world, monitoring and improving call center performance through analytics is no longer a luxuryits a necessity. Utilizing call center analytics software is crucial for improving operational efficiency and enhancing customer experience. What Are Call Center Analytics?

Call Center 52

Call Center Analytics Average Handle Time Big data 52

AWS Machine Learning

SEPTEMBER 19, 2023

The key components of the technical architecture are as follows: Data storage and analytics – The quarterly financial earning recordings as audio files, financial annual reports as PDF files, and S&P stock data as CSV files are hosted on Amazon Simple Storage Service (Amazon S3). Data exploration on stock data is done using Athena.

Marketing 135

Marketing APIs Engineering Analytics 135

AWS Machine Learning

DECEMBER 18, 2023

Industries such as Finance, Retail, Supply Chain Management, and Logistics face the risk of missed opportunities, increased costs, inefficient resource allocation, and the inability to meet customer expectations. With efficient querying, aggregation, and analytics, businesses can extract valuable insights from time-stamped data.

Finance 122

Finance APIs Big data Analytics 122

AWS Machine Learning

AUGUST 30, 2023

To help you get started, we’ve also released a set of sample one-click deployable Lambda functions ( plugins ) to integrate QnABot with your choice of leading LLM providers, including our own Amazon Bedrock service and APIs from third-party providers, Anthropic and AI21. We expect to add more sample plugins over time.

Self service 132

Self service APIs Transportation Contact Center 132

Cincom

MARCH 20, 2025

5- Inefficient Collaboration Between Sales, Finance, and Operations B2B sales dont happen in isolationeach deal requires input from multiple departments. Sales teams need accurate pricing from finance, product availability from operations, and approval from leadership. Shopify, Magento, Salesforce Commerce Cloud).

B2B 40

B2B Sales CRM Finance 40

AWS Machine Learning

NOVEMBER 1, 2024

Tools and APIs – For example, when you need to teach Anthropic’s Claude 3 Haiku how to use your APIs well. Based on our hyperparameter tuning experiments across different use cases, the API allows a range of 4–256, with a default of 32. We focus on the task of answering questions about the table.

Best practices 98

Best practices APIs Finance Metrics 98

AWS Machine Learning

NOVEMBER 28, 2022

Amazon Transcribe Call Analytics for improved end-user experiences. In most customer-facing industries such as telecom, finance, healthcare, and retail, customer experiences with call centers can profoundly impact perceptions of the company. Amazon HealthLake offers next-generation imaging solutions and precision health analytics.

Healthcare 98

Healthcare Analytics Banking Enterprise 98

AWS Machine Learning

AUGUST 21, 2023

model_name = "hospital-triage-model" sagemaker_client.create_model( ExecutionRoleArn=role, ModelName=model_name, PrimaryContainer=container_def, ) print(f"Model created: {model_name}") Next, create an endpoint configuration by calling the create_endpoint_config API. Here, you supply the same model_name used in the create_model API call.

Healthcare 98

Healthcare APIs Scripts Finance 98

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Engineering 133

Engineering APIs Technology Finance 133

AWS Machine Learning

AUGUST 2, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. Maintain a measured, objective, and analytical tone throughout the content, avoiding overly conversational or casual language.

Engineering 133

Engineering Scripts Metrics Advertising 133