AWS Machine Learning

FEBRUARY 21, 2025

Solution overview Our solution implements a verified semantic cache using the Amazon Bedrock Knowledge Bases Retrieve API to reduce hallucinations in LLM responses while simultaneously improving latency and reducing costs. The function checks the semantic cache (Amazon Bedrock Knowledge Bases) using the Retrieve API.

Engineering 121

Engineering APIs Analytics Enterprise 121

AWS Machine Learning

NOVEMBER 19, 2024

These sessions, featuring Amazon Q Business , Amazon Q Developer , Amazon Q in QuickSight , and Amazon Q Connect , span the AI/ML, DevOps and Developer Productivity, Analytics, and Business Applications topics. Learn how Toyota utilizes analytics to detect emerging themes and unlock insights used by leaders across the enterprise.

APIs 101

APIs Enterprise Best practices Government 101

AWS Machine Learning

NOVEMBER 15, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Chatbots 113

Chatbots Engineering Enterprise Government 113

AWS Machine Learning

OCTOBER 2, 2024

However, scaling up generative AI and making adoption easier for different lines of businesses (LOBs) comes with challenges around making sure data privacy and security, legal, compliance, and operational complexities are governed on an organizational level. In this post, we discuss how to address these challenges holistically.

Government 126

Government APIs Enterprise Best practices 126

AWS Machine Learning

OCTOBER 23, 2024

Agent Creator is a versatile extension to the SnapLogic platform that is compatible with modern databases, APIs, and even legacy mainframe systems, fostering seamless integration across various data environments. Its low-code interface drastically reduces the time needed to develop generative AI applications.

Enterprise 85

Enterprise APIs Engineering Government 85

Pointillist

JULY 25, 2018

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

Analytics 93

Analytics Government Metrics APIs 93

AWS Machine Learning

APRIL 30, 2025

Achieving scale, reliability, and compliance Factors to consider in transitioning to full-scale production include scalability, data governance, privacy, consistent and responsible AI behaviors, security, integration with existing systems, monitoring, end-user feedback collection, and business impact measurement.

Government 66

Government Engineering Enterprise APIs 66

CSM Magazine

APRIL 18, 2025

With its proprietary advanced analytics and straightforward integration, Protect+ delivers a multi-level risk detection system that analyzes inbound call traffic, categorizes it with risk levels and call purpose, and provides actionable insights so businesses can determine how to handle each call.

APIs 52

APIs Government Healthcare Banking 52

AWS Machine Learning

FEBRUARY 25, 2025

Headquartered in Redwood City, California, Alation is an AWS Specialization Partner and AWS Marketplace Seller with Data and Analytics Competency. Organizations trust Alations platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering innovation at scale.

Enterprise 96

Enterprise Engineering APIs Accountability 96

AWS Machine Learning

JANUARY 10, 2024

ML Engineer at Tiger Analytics. The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint.

APIs 128

APIs Construction Engineering Analytics 128

AWS Machine Learning

NOVEMBER 1, 2023

In the legal system, discovery is the legal process governing the right to obtain and the obligation to produce non-privileged matter relevant to any party’s claims or defenses in litigation. This two pass solution was made possible by using the ContainsPiiEntities and DetectPiiEntities APIs.

APIs 118

APIs Government Engineering Telecommunications 118

AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API.

APIs 136

APIs Finance Chatbots Enterprise 136

AWS Machine Learning

JANUARY 13, 2023

Machine learning (ML) presents an opportunity to address some of these concerns and is being adopted to advance data analytics and derive meaningful insights from diverse HCLS data for use cases like care delivery, clinical decision support, precision medicine, triage and diagnosis, and chronic care management.

Analytics 99

Analytics Healthcare Engineering Government 99

Momentum Telecom

JANUARY 31, 2025

Put strong data governance measures in place Who has access to your data? Alternatively, Azure Data Lake Storage provides a secure, cloud-based centralized repository designed to store massive volumes of structured and unstructured data thats easily accessible for analytics and model training. How can they access it?

Government 59

Government Education Enterprise APIs 59

AWS Machine Learning

SEPTEMBER 28, 2023

Agents for Bedrock are a game changer, allowing LLMs to complete complex tasks based on your own data and APIs, privately, securely, with setup in minutes (no training or fine tuning required). Amazon Bedrock is the first fully managed generative AI service to offer Llama 2, Meta’s next-generation LLM, through a managed API.

APIs 139

APIs Enterprise Best practices Government 139

Cincom

FEBRUARY 14, 2025

It demands a well-defined framework that integrates automation, pricing governance, and seamless CRM and ERP connectivityall of which are essential for driving predictable revenue and operational efficiency. Use APIs and middleware to bridge gaps between CPQ and existing enterprise systems, ensuring smooth data flow.

Best practices 40

Best practices Sales CRM Finance 40

AWS Machine Learning

FEBRUARY 6, 2024

Companies face complex regulations and extensive approval requirements from governing bodies like the US Food and Drug Administration (FDA). Users then review and edit the documents, where necessary, and submit the same to the central governing bodies. His focus area is on Data, Analytics and Generative AI.

Government 129

Government APIs industry solution Education 129

AWS Machine Learning

FEBRUARY 10, 2025

However, extracting meaningful insights from large datasets can be challenging without advanced analytical tools. This layer encapsulates the logic required to interact with the AWS AI services to manage API calls, data formatting, and error handling. This speeds up data processing and promotes higher accuracy and consistency.

Enterprise 70

Enterprise APIs Government Healthcare 70

AWS Machine Learning

MAY 9, 2024

Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Through advanced analytics, software, research, and industry expertise across over 20 countries, Verisk helps build resilience for individuals, communities, and businesses.

Engineering 129

Engineering Customer Support APIs Government 129

AWS Machine Learning

JULY 29, 2022

Large enterprises sometimes set up a center of excellence (CoE) to tackle the needs of different lines of business (LoBs) with innovative analytics and ML projects. To generate high-quality and performant ML models at scale, they need to do the following: Provide an easy way to access relevant data to their analytics and ML CoE.

Government 99

Government Banking Analytics Accountability 99

Calabrio

FEBRUARY 25, 2025

Explore the must-have features of a CX platform, from interaction recording to AI-driven analytics. A customer journey or interaction analytics platform may collect and analyze aspects of customer interactions to offer insights on how to improve key service or sales metrics. The CX platform features you need to elevate experiences.

Customer Experience 52

Customer Experience CRM Contact Center APIs 52

AWS Machine Learning

MAY 7, 2024

Founded in 2014, Veritone empowers people with AI-powered software and solutions for various applications, including media processing, analytics, advertising, and more. Amazon Transcribe The transcription for the entire video is generated using the StartTranscriptionJob API. The following diagram illustrates the solution architecture.

APIs 134

APIs Advertising Entertainment Metrics 134

Infinity

MARCH 3, 2022

So, in autumn 2021, when Facebook partnered up with Amazon and launched the Conversion API Gateway, it was a very exciting day for Facebook advertisers. When talking Facebook and data, you’re likely to come across two key models – the Conversion API Gateway and the Facebook Pixel, but what’s the difference?

APIs 52

APIs Marketing Advertising Government 52

AWS Machine Learning

JANUARY 5, 2024

MLOps – Model monitoring and ongoing governance wasn’t tightly integrated and automated with the ML models. Reusability – Without reusable MLOps frameworks, each model must be developed and governed separately, which adds to the overall effort and delays model operationalization.

Management 133

Management APIs Engineering Government 133

AWS Machine Learning

FEBRUARY 29, 2024

The Retrieve and RetrieveAndGenerate APIs allow your applications to directly query the index using a unified and standard syntax without having to learn separate APIs for each different vector database, reducing the need to write custom index queries against your vector store.

APIs 136

APIs Healthcare Scripts Enterprise 136

AWS Machine Learning

MARCH 23, 2023

Homomorphic encryption is a new approach to encryption that allows computations and analytical functions to be run on encrypted data, without first having to decrypt it, in order to preserve privacy in cases where you have a policy that states data should never be decrypted. The following figure shows both versions of these patterns.

Scripts 117

Scripts APIs Government Analytics 117

AWS Machine Learning

OCTOBER 3, 2024

Paycor is an example of the many world-leading enterprise people analytics companies that trust and use the Visier platform to process large volumes of data to generate informative analytics and actionable predictive insights.

Analytics 91

Analytics Government Engineering Enterprise 91

Calabrio

MARCH 31, 2025

Deeper Speech Analytics and Sentiment Analysis Go beyond basic sentiment. GenAI-driven speech analytics and sentiment analysis can pinpoint turning points in conversations to fuel more targeted, effective training. How to Adapt: Prioritize data governance and compliance. Ensuring responsible AI usage is paramount.

Contact Center 52

Contact Center Customer Service Virtual Agent Self service 52

AWS Machine Learning

NOVEMBER 16, 2023

With SageMaker MLOps tools, teams can easily train, test, troubleshoot, deploy, and govern ML models at scale to boost productivity of data scientists and ML engineers while maintaining model performance in production. Regulations in the healthcare industry call for especially rigorous data governance.

Healthcare 120

Healthcare Government Engineering APIs 120

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. We walk through how to use these improvements through code examples to use the API and process the response with the Amazon Textract Textractor library.

APIs 93

APIs Real estate Government Marketing 93

AWS Machine Learning

FEBRUARY 13, 2024

SageMaker Feature Store now allows granular sharing of features across accounts via AWS RAM, enabling collaborative model development with governance. For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account.

Accountability 128

Accountability Government Engineering Scripts 128

Balto

JANUARY 14, 2025

In todays customer-first world, monitoring and improving call center performance through analytics is no longer a luxuryits a necessity. Utilizing call center analytics software is crucial for improving operational efficiency and enhancing customer experience. What Are Call Center Analytics?

Call Center 52

Call Center Analytics Average Handle Time Big data 52

AWS Machine Learning

SEPTEMBER 27, 2022

Amazon Textract now has higher service quotas for several asynchronous and synchronous APIs in multiple major AWS Regions. The following table summarizes the before and after default quota numbers for each of these Regions for the respective synchronous and asynchronous APIs. Increased default service quotas for Amazon Textract.

Self service 96

Self service APIs Management Accountability 96

AWS Machine Learning

OCTOBER 3, 2024

The framework implements the infrastructure deployment from a primary governance account to separate development, staging, and production accounts. The governance components, which facilitate model promotions with consistent processes across accounts, have been integrated into the development account.

APIs 93

APIs Construction Engineering Accountability 93

AWS Machine Learning

JUNE 21, 2024

The application’s frontend is accessible through Amazon API Gateway , using both edge and private gateways. She works with commercial customers and AWS partners to accelerate customers’ business outcomes by providing expertise in analytics and AWS services. The following diagram visualizes the architecture diagram and workflow.

Engineering 125

Engineering Construction Benchmark APIs 125

AWS Machine Learning

SEPTEMBER 8, 2023

This goal will further help Duke Energy to improve grid resiliency and comply with government regulations by identifying the defects in a timely manner. Once the anomalies are identified, technicians can address them, preventing future outages and ensuring compliance with government regulations.

Government 114

Government Metrics Analytics Technology 114

Cincom

APRIL 15, 2025

The customer experience management definition extends beyond traditional customer serviceit is an enterprise-wide strategy that integrates AI, automation, and real-time analytics to optimize every interaction across digital and physical touchpoints. AI-driven analytics, machine learning, and NLP enable real-time decision-making.

Customer Experience 40

Customer Experience Management Chatbots CRM 40