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Intelligent document processing with AWS AI and Analytics services in the insurance industry: Part 2

AWS Machine Learning

We also look into how to further use the extracted structured information from claims data to get insights using AWS Analytics and visualization services. We highlight on how extracted structured data from IDP can help against fraudulent claims using AWS Analytics services. Amazon Redshift is another service in the Analytics stack.

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Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Chatbots 112
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Boost agent productivity with Salesforce integration for Live Call Analytics

AWS Machine Learning

The Live Call Analytics with Agent Assist (LCA) open-source solution addresses these challenges by providing features such as AI-powered agent assistance, call transcription, call summarization, and much more. Under Available OAuth Scopes , choose Manage user data via APIs (api). We’ve all been there. Choose Save.

Analytics 102
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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. Some components are categorized in groups based on the type of functionality they exhibit. The component groups are as follows. API Gateway is serverless and hence automatically scales with traffic.

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Build a foundation model (FM) powered customer service bot with agents for Amazon Bedrock

AWS Machine Learning

The action is an API that the model can invoke from an allowed set of APIs. Action groups are tasks that the agent can perform autonomously. Action groups are mapped to an AWS Lambda function and related API schema to perform API calls. A set of actions comprise an action group.

APIs 115
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CBRE and AWS perform natural language queries of structured data using Amazon Bedrock

AWS Machine Learning

AWS Prototyping successfully delivered a scalable prototype, which solved CBRE’s business problem with a high accuracy rate (over 95%) and supported reuse of embeddings for similar NLQs, and an API gateway for integration into CBRE’s dashboards. The following diagram illustrates the web interface and API management layer.