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Why Audio Capture Vendors Hold your Call Recordings Hostage

OrecX

Some vendors claim it is complicated and time consuming to export your recordings in a playable, industry standard format - which it shouldn't be! With all this being said, you want a recording/audio capture solution that offers unbridled access to your own recorded data (in a standard exportable format) at no extra charge.

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Evaluate large language models for your machine translation tasks on AWS

AWS Machine Learning

The translation playground could be adapted into a scalable serverless solution as represented by the following diagram using AWS Lambda , Amazon Simple Storage Service (Amazon S3), and Amazon API Gateway. He is passionate about enabling organizations to transform transform their business, using advanced analytics and AI.

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Achieve operational excellence with well-architected generative AI solutions using Amazon Bedrock

AWS Machine Learning

It’s a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like Anthropic, Cohere, Meta, Mistral AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

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Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

AWS Machine Learning

In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. The following is a high-level overview of the steps involved: Extract UTF-8 encoded plain text from image or PDF files using the Amazon Textract DetectDocumentText API.

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8x8 Launches Speech Analytics and Integration Framework

8x8

We have exciting new launches today including 8x8 Speech Analytics – automatically providing sentiment analysis on 100% of your customer calls; enhanced Integration framework – making it easy to embed communications into your business processes. Speech Analytics for Contact Centers. Analytics Features. Description.

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Enterprise Contact Center Solutions: A Game Changer

NobelBiz

We are determined to elevate efficiency as an industry standard by constantly adopting new technology and keeping costs in check. Feature Set Offer a comprehensive suite of advanced features, including omnichannel routing, advanced IVR systems, workforce management tools, CRM integration, reporting, and analytics capabilities.

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Build taxonomy-based contextual targeting using AWS Media Intelligence and Hugging Face BERT

AWS Machine Learning

Managed AI services such as Amazon Rekognition , Amazon Transcribe , Amazon Comprehend , and Amazon Textract make these ML techniques accessible using API calls. For this post, we use the IAB Tech Lab’s Content Taxonomy as the industry standard taxonomy for the contextual advertising use case.