AWS Machine Learning

SEPTEMBER 19, 2023

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. Multi-modal agents, in conjunction with generative AI, are finding a wide spread application in financial markets. Data exploration on stock data is done using Athena.

Marketing 118

Marketing APIs Engineering Analytics 118

AWS Machine Learning

NOVEMBER 12, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Analytics 104

Analytics APIs Engineering Technology 104

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Business intelligence (BI) and analytics.

Analytics 74

Analytics Engineering Metrics APIs 74

Pointillist

JULY 25, 2018

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

Analytics 93

Analytics Government Metrics APIs 93

CCNG

MAY 30, 2024

Forecasting Core Features The Ability to Consume Historical Data Whether it’s from a copy/paste of a spreadsheet or an API connection, your WFM platform must have the ability to consume historical data. If your platform produces amazing forecasts but no aligned schedules, then you likely have a data analytics platform and not a WFM platform.

Abandon rate 195

Abandon rate CCNG Average Handle Time Contact Center 195

OrecX

OCTOBER 22, 2018

According to leading independent research organizations, AI-fueled speech analytics has become a mission-critical application for contact centers intent on improving the customer experience and unlocking a treasure trove of hidden value. With these approach restrictions, analytics accuracy hovers around just 70%. Contact Center Value.

Analytics 54

Analytics APIs Engineering Contact Center 54

VirtualPBX

NOVEMBER 12, 2021

As we head into a major US shopping season and final details are being placed on Small Business Saturday and Black Friday campaigns, marketers are being tasked with how to track the success of their advertising methods. On one hand, digital marketers often have the easiest access to data regarding their campaigns.

Marketing 52

Marketing Call Logging CRM APIs 52

VirtualPBX

NOVEMBER 12, 2021

As we head into a major US shopping season and final details are being placed on Small Business Saturday and Black Friday campaigns, marketers are being tasked with how to track the success of their advertising methods. On one hand, digital marketers often have the easiest access to data regarding their campaigns.

Marketing 52

Marketing Call Logging CRM APIs 52

NobelBiz

NOVEMBER 12, 2024

These may include advanced call analytics, CRM integrations, and call monitoring. Includes unlimited inbound calls (toll-free excluded), integrations, API, and smart queuing. Adds Salesforce integration, advanced analytics, live call monitoring, and a dedicated account manager. Custom : Contact Aircall for pricing.

voip 52

voip Contact Center CRM Analytics 52

AWS Machine Learning

MAY 30, 2024

AWS Prototyping successfully delivered a scalable prototype, which solved CBRE’s business problem with a high accuracy rate (over 95%) and supported reuse of embeddings for similar NLQs, and an API gateway for integration into CBRE’s dashboards. The following diagram illustrates the web interface and API management layer.

Real estate 123

Real estate APIs Metrics Construction 123

AWS Machine Learning

SEPTEMBER 25, 2023

In the architecture shown in the following diagram, users input text in the React -based web app, which triggers Amazon API Gateway , which in turn invokes an AWS Lambda function depending on the bias in the user text. Additionally, it highlights the specific parts of your input text related to each category of bias.

APIs 102

APIs Automotive Education Engineering 102

AWS Machine Learning

MAY 15, 2024

With that goal, Amazon Ads has used artificial intelligence (AI), applied science, and analytics to help its customers drive desired business outcomes for nearly two decades. Regarding the inference, customers using Amazon Ads now have a new API to receive these generated images.

Advertising 120

Advertising APIs Engineering Benchmark 120

AWS Machine Learning

OCTOBER 2, 2024

The steps of the process are as follows: When a user accesses the Amazon Q Business web experience or a custom client that integrates with the Amazon Q Business API, they must be authenticated. If the Amazon Q Business application is configured with IAM Identity Center, the AssumeRole API is called passing the IAM Identity Center token.

Personalization 111

Personalization APIs Enterprise Entertainment 111

8x8

FEBRUARY 6, 2019

How fast they are able to respond to each other, partners and customers, the time it takes to bring new products and capabilities to market or using automation to drive scale—speed is the new battleground. Speech Analytics for Contact Centers. Analytics Features. Service quality analytics. Supervisor analytics.

Analytics 48

Analytics CRM APIs Contact Center 48

CallSource Insights

OCTOBER 3, 2018

Consistently improve your marketing with essential data. The best reports exist to answer a specific question tied to your marketing. If you’re a smart marketer, you’re already using Google Analytics to aid in your marketing decisions. But sometimes Google Analytics reports can get overwhelming.

Analytics 70

Analytics Benchmark APIs Metrics 70

Infinity

FEBRUARY 23, 2022

Most marketers will already be using PPC feedback loops to some extent. Sure, marketers can tell what happens when someone clicks their PPC ad, but how can you tell if that person made a purchase, left your website, or came back at a later time? Tom Malbon | Marketing Intelligence Manager, Blue Bay Travel.

Feedback 52

Feedback Marketing APIs Advertising 52

AWS Machine Learning

NOVEMBER 24, 2023

Manual translation and adaptation of product descriptions for each market consumes time and resources. Moreover, Amazon Bedrock offers access to foundation models from Amazon and leading AI startups through an intuitive API, making the entire process seamless and efficient.

APIs 112

APIs Technology Healthcare Sales 112

AWS Machine Learning

OCTOBER 31, 2023

The linking decision is based on the most recent information available publicly on the Internet or in the media, and might be affected by recent acquisitions, market news or divisional re-structuring. An example of account linking would be to identify the relationship between Amazon and its subsidiary, Whole Foods Market [ source ].

Healthcare 118

Healthcare APIs Engineering Accountability 118

NobelBiz

MAY 25, 2023

It was meant to describe a marketing software that could build a single customer view (a collection of all of a customer’s data and events into one file). Goldmine, which launched in 1990, was the first kind of software to combine contact information, calendaring, sales data, and marketing automation into one platform.

call center software 98

call center software Call Center APIs Contact Center 98

AWS Machine Learning

MAY 9, 2024

Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Through advanced analytics, software, research, and industry expertise across over 20 countries, Verisk helps build resilience for individuals, communities, and businesses.

Engineering 131

Engineering Customer Support APIs Government 131

AWS Machine Learning

NOVEMBER 19, 2024

These sessions, featuring Amazon Q Business , Amazon Q Developer , Amazon Q in QuickSight , and Amazon Q Connect , span the AI/ML, DevOps and Developer Productivity, Analytics, and Business Applications topics. Learn how Toyota utilizes analytics to detect emerging themes and unlock insights used by leaders across the enterprise.

APIs 82

APIs Enterprise Best practices Government 82

VirtualPBX

AUGUST 3, 2023

Whether you’re running a marketing campaign, managing customer support, or organizing events, a Text Blast Service streamlines communication and engagement with your contacts. TextMagic: Pros: Affordable pricing, international reach, and versatile APIs for integration.

APIs 98

APIs Customer Support Analytics Marketing 98

JivoChat

AUGUST 7, 2023

For small to big companies, counting on effective software such as Brevo, which provides solutions for multiple needs in sales and marketing can make a huge difference in productivity. From a sole email marketing platform, this software-as-a-service (SaaS) business now offers a complete customer relationship management (CRM) suite.

APIs 75

APIs Sales CRM Analytics 75

AWS Machine Learning

JUNE 26, 2024

This post is a follow-up to Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets. This blog is part of the series, Generative AI and AI/ML in Capital Markets and Financial Services. An agent uses action groups to carry out actions, such as making an API call to another tool.

APIs 117

APIs Engineering Marketing Enterprise 117

DMG Consulting

JULY 31, 2019

Call Tracking: Where Phone Calls Enhance Digital Marketing and Service. Call tracking is currently attracting a great deal of interest because of its ability to deliver significant improvements in marketing efficiency and effectiveness, quantifiable sales increases, and higher levels of customer satisfaction. marketing campaigns.” .

Marketing 59

Marketing Interactive Voice Response Advertising Automotive 59

DMG Consulting

MARCH 8, 2019

Innovation Enhances the Cloud-Based Contact Center Infrastructure Market. The past year was excellent for the cloud-based contact center infrastructure (CBCCI) market. DMG had projected that the market would grow by 22% in 2017, and the actual growth rate was 25.4%. DMG expects the market to grow at a minimum of 22.5%

Contact Center 72

Contact Center Marketing SaaS Virtual Agent 72

OrecX

JULY 29, 2021

Integrate 3rd party data sources (CRM,, analytics, etc.) with your call recording audio and meta data (using a common, standard REST API for simple integration) to gain a 360-degree view of the customer.

APIs 127

APIs Analytics CRM Sales 127

AWS Machine Learning

AUGUST 22, 2024

Amazon Q Business enables users in various roles, such as marketing managers, project managers, and sales representatives, to have tailored conversations, solve business problems, generate content, take action, and more, through a web interface. On the API tokens page, choose Create API token. Choose Create.

APIs 101

APIs Enterprise Accountability Management 101

AWS Machine Learning

MAY 7, 2024

Founded in 2014, Veritone empowers people with AI-powered software and solutions for various applications, including media processing, analytics, advertising, and more. Amazon Transcribe The transcription for the entire video is generated using the StartTranscriptionJob API. The following diagram illustrates the solution architecture.

APIs 120

APIs Advertising Entertainment Metrics 120

DMG Consulting

OCTOBER 13, 2021

DMG Consulting Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services. What: Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report.

Consulting 48

Consulting Consulting Contact Center Marketing 48

NobelBiz

APRIL 2, 2024

Feature Set Offer a comprehensive suite of advanced features, including omnichannel routing, advanced IVR systems, workforce management tools, CRM integration, reporting, and analytics capabilities. The NobelBiz reporting and analytics tools provide valuable insights into customer interactions, agent performance, and operational efficiency.

contact center solutions 105

contact center solutions Enterprise Contact Center Interactive Voice Response 105

AWS Machine Learning

JULY 10, 2024

According to Anthropic, Claude 3 Haiku is the fastest and most cost-effective model on the market for its intelligence category. Run the fine-tuning job using the Amazon Bedrock API Make sure to request access to the preview of Anthropic Claude 3 Haiku fine-tuning in Amazon Bedrock, as discussed in the prerequisites.

APIs 128

APIs Airlines Metrics Engineering 128

AWS Machine Learning

JUNE 13, 2023

The combination of large language models (LLMs), including the ease of integration that Amazon Bedrock offers, and a scalable, domain-oriented data infrastructure positions this as an intelligent method of tapping into the abundant information held in various analytics databases and data lakes.

APIs 80

APIs Finance Engineering Analytics 80

AWS Machine Learning

AUGUST 17, 2022

Streaming APIs : The streaming APIs ( PutEvents , PutUsers , and PutItems ) are designed to incrementally update each respective dataset in real-time. This data is then ingested via the PutEvents API, which incrementally updates your interactions dataset. CreateDatasetImportJob. DescribeDatasetImportJob. ListDatasetImportJob.

Personalization 82

Personalization APIs Enterprise Engineering 82

AWS Machine Learning

JUNE 7, 2023

Amazon Textract has a Tables feature within the AnalyzeDocument API that offers the ability to automatically extract tabular structures from any document. We walk through how to use these improvements through code examples to use the API and process the response with the Amazon Textract Textractor library.

APIs 75

APIs Real estate Government Marketing 75

Hodusoft

FEBRUARY 22, 2022

HoduSoft partners with Signalmash to bring innovative UC products to US markets. Hodusoft, a leader in the Unified Communications software market, recently collaborated with US-based Signalmash, a comprehensive CPaaS (Communication Platform as a Service) platform. THE COLLABORATION. BRINGING THE MOST INNOVATIVE UC PRODUCTS .

Marketing 52

Marketing Real estate Call Center call center solutions 52

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43